Siebel Global Deployment
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Transcript Siebel Global Deployment
The World’s Leading Provider of
eBusiness Applications Software
Using Multiple Languages in a
Single User Interface
Shaun Letley
Senior Configuration Specialist
Siebel Expert Services
Agenda
Configuration Goals
User Interface Translation
Deployment of Translated SRF’s
Display Formats
Multilingual List Of Values
Global User Data
Questions
The World’s Leading Provider of
eBusiness Applications Software
Global Deployment Workshop
Architecture
Configuration Goals
Configuration Goals
To deliver a configuration that
Operates independent of
Language
Currency
Time zone
Operating System Regional Settings
Stores data independent of language
Requires minimum changes with the addition of a new language
Processes and Reports data independent of language
Has zero maintenance overhead
Is easy to administer
To deliver a configuration that is on time !!
User Interface Localization
UI Elements
Labels
View Bar/Screen Bar
Menus
Messages
Server Messages
Client Messages
Status
Salutation
Region-specific UI
Address Applets
Name Applets
On-Line Help
User Data Translation
Configure Translation of Data
Multilingual List of Values
Static non-Hierarchical Pick Lists
Master Data
Products
Catalogues
Literature
The World’s Leading Provider of
eBusiness Applications Software
Global Deployment Workshop
Architecture
User Interface Translation
Multilingual Repository
Multiple languages are stored in the same repository with
individual language translations being stored against each
Object
Adding additional Languages to the Repository
Executed via Configure DB Server Application
Import/Export Repository
Add Language to an Existing Repository
Specify Localization Repository Filename containing translation
strings located in …\dbsrvr\<Locale>\mstrep_locale.dat
This will include
Configuration data (SRF)
Seed Data (LOV’s)
Bitmaps
User Interface – Locale Configuration
Locale settings are available for 36 object types
Examples of Locale enabled Objects
Application
Application, Page Tab, Screen Menu Item
Screen
Screen, Screen View
View
View, View Report, View Web Template Item
Applet
Applet, Chart, Chart Elements, Controls, Drilldown, List Control, Menu Item, Tree Node
Web Template
Web Template, Web Template Item
Examples of Locale attributes
Language attributes
Display Name, Menu Text, Prompt Text, Status Text, Thread Text, Title, ToolTip Text,
Text, View bar Text
Display attributes
Available, HTML Height, HTML Width, HTML Max Chars Displayed, Text Alignment,
Show In List, Visible
Configuration Management Attributes
Changed, Comments, Language Code, Redo, Translate
User Interface – Configuration
Object Explorer allows the user to see the locale specific attributes
User Interface – Tools active language
View Options
Set the active tools language
Determines
Which strings are displayed in the
applet designer
Compile Language of SRF
Language override
Once enabled controlled through
Edit Mode on the Configuration
Context tool bar
Active Language displayed in status
bar of Siebel Tools
User Interface – WYSIWYG Editing
Visual editors have two modes
Base mode: Changes are stored against the base object
User Interface – WYSIWYG Editing
Visual editors have two modes
Language Override mode: Changes are stored against the child locale object
User Interface – WYSIWYG Editing
Editor Modes
Only effective when in Layout Editors
Base Mode: All changes are stored on base object, such as the List Column Object
Language Override Mode: All changes are stored on the locale object, such as the
List Column Locale Object
Base Attributes and Locale Attributes appear in Properties window
Locale Attributes suffixed with “– Language Override”
Changes to base properties are stored against the base object
Changes to suffixed properties are stored against the locale object
Previous screen shots would have had the following Visible in List property settings
in the Properties window.
Base Mode
Show in List
True
Language
Override
Mode
Show in List – Language Override
False
User Interface – Locale Management Utility (LMU)
Tools Utilities Locale Management
Locale Management Utility replaces String Search Utility
Options Tab: Where Source, Target Language and Application(s) are specified
User Interface – Locale Management Utility (LMU)
Untranslated Strings Tab
Identifies all Untranslated strings that do not exist in the Target language, but do
in the Source Language of the specified Application(s)
User Interface – Locale Management Utility (LMU)
Export Tab
Exports string attributes or all locale attributes
Exports for specific project(s) or selected Application (via Options Tab)
User Interface – Locale Management Utility (LMU)
Import Tab
Imports previously exported string locale attributes
Exports for specific project(s) or selected Application (via Options Tab)
User Interface – Locale Management Utility (LMU)
Modified Objects Tab
Identifies changes objects in the repository since a specific date or based on a
previously exported file
The World’s Leading Provider of
eBusiness Applications Software
Global Deployment Workshop
Architecture
Deployment
User Interface - Compilation
Tools
Compile
Compiles language specific SRF based on Tools Active Language
New Tools Compile Selected Objects menu item for incremental compiles
One Code Page, One Language
Siebel Connected Clients
ENU, ENU, ENU
Siebel Web Server(s)
ENU Repository File (SRF)
Siebel Mobile Web Clients
ENU, ENU, ENU
Code page 1252
Database Server
Siebel
Database
Siebel Application Server(s)
ENU
One Code Page, Multiple Languages
Siebel Connected Clients
ENU, DEU, ESN
Siebel Web Server(s)
Siebel Mobile Web Clients
ENU, DEU, ESN
Code page 1252
ENU Repository File (SRF)
Database Server
DEU Repository File (SRF)
Siebel
Database
ESN Repository File (SRF)
Siebel Application Server(s)
ENU
DEU
ESN
Multiple Code Pages, Multiple Languages
Siebel
Connected
Clients
ENU, ENU,
ENU
Siebel
Mobile Web
Clients
ENU, ENU,
ENU
Siebel Web
Server(s)
Database
Server
Siebel
Application
Server(s)
Siebel
Database
ENU
Code page 932
Siebel
Connected
Clients
JPN, JPN,
JPN
Siebel
Mobile Web
Clients
JPN, JPN,
JPN
Siebel Web
Server(s)
Database
Server
Code page 1252
Siebel
Application
Server(s)
Siebel
Database
JPN
The World’s Leading Provider of
eBusiness Applications Software
Global Deployment Workshop
Architecture
Display Formats
Data Display Formats
User Interface representation dictated by Regional Settings
(Control Panel) for following where no Locale parameters are
Specified on the Siebel Object Manager
Server (Siebel Object Manager)
Web Client
Dedicated Web Client
Mobile Web Client
Client items affected are the display of
Dates
Times
Numbers
Currencies
Phone Numbers
DD/MM/YYYY, MM/DD/YY, etc
HH:MM, HH:MM:SS, etc
- 9,999,999.99, 9.999.999.99 -, etc
£, $, €, etc
+1, +44, +353, etc
Data Display Formats
Phone
Currency
Number
Date/Time
The World’s Leading Provider of
eBusiness Applications Software
Global Deployment Workshop
Architecture
Multilingual List of Values
List of Values (LOVs)
Siebel Client
2
1.
1
2.
S_ORG_EXT
Siebel Database
Display the language
dependent text in the pick list
Get the language dependent
text and store it into the target
table
Multilingual List of Values (MLOVs)
2
Siebel Client ENU
1
Siebel Database
1.
S_LST_OF_VAL
2
2.
S_ORG_EXT
Siebel Client ESN
1
1
2
Display the language dependent
text in the pick list
Get the language independent
code (LIC) of the selected text
and store it into the target table
Dynamic Translation of Data - List Of Values
Screens System Administration List Of Values
MLOV Conversion Restrictions
LOV Conversion restrictions are
Only Static LOV’s can be converted to MLOV’s
Those based on the S_LST_OF_VAL table
LOV Column must be associated with one and only one LOV Type
LOV Column must have a translation table specified
LOV Column must be LOV bounded
If an LOV is referenced within a Visibility Rule it will require ES approval to
convert to an MLOV
LOV Translatable Flag displays Siebel eBusiness Application
Configuration setting
FYI information that denotes if the LOV Type is translatable without effecting
functionality within Siebel
Siebel MLOV Wizard – Validation
Executed via Configure DB Server Application
Run Database Utilities
Multi-lingual List of Values Conversion
Validate MLOV
Validates repository Values
against MLOV values to
determine if values exist that
do not have a corresponding
Language Independent Code
MLOV Conversion Restrictions
Specifically the following LOVs can not be converted to MLOVs
TAS_STRATEGY, PERIOD_TYPE, FS_CARRIER, CARRIER_PRIORITY,
PAY_ACCNT_CD, DISCNT_PERCENT, EAI_ORDER_SYNC_STATUS,
FREIGHT_TERMS, PAYMENT_METHOD, FS_INVLOC_ORDPRI,
FS_SHIPPING_METHOD, FS_ORDER_STATUS
This is a minimum (known) list. Additions can be made to this by release version
and industry specific solution
Hierarchical MLOVs are not supported, so Hierarchical LOVs
can not be converted into MLOVs
Siebel Expert Services can perform a MLOV NSCR to advise on
the impact of MLOV conversion on a configuration
Recommended by Product Marketing, Technical Support and Expert Services to
avoid potential problems moving forward
Conversion via Siebel MLOV Wizard
Log Files written to …\Siebel_Server\Log directory
Siebel MLOV Wizard – Conversion
Executed via Configure DB Server Application
Run Database Utilities
Multi-lingual List of Values Conversion
Translate MLOV
Validates values to ensure that
there is a corresponding LIC
prior to conversion
Converts the LOV Type to an
MLOV Type
All columns associated with LOV
Type should then be converted
to MLOV columns
Six rules need to be satisfied for
conversion to successfully
complete
The World’s Leading Provider of
eBusiness Applications Software
Global Deployment Workshop
Architecture
Global User Data
Global User Data
Global User Data means storing attributes for certain
entities in multiple languages
Same
Product
Different
(Localized)
Description
Global User Data - Administration
Separate Administration Views for Global User Data
View Site Map Product Administration Translations
Global User Data - Configuration
Siebel contains six areas where translation can take place of
Global User Data
Product
Class
Attributes
Literature
Catalog
Category
Additional Configuration required to implement functionality as
not currently configured as standard
Creation of _LANG table if not present as a M:1 extension table of the parent
table
For example, S_PROD_INT_LANG is a M:1 table for parent S_PROD_INT
Build BC mapped to _LANG table
Create Applet based on BC to display data and associated with a view
The World’s Leading Provider of
eBusiness Applications Software
Global Deployment Workshop
Architecture
Restrictions
What can not be Translated
DLL Messages and Dialogs
These are install specific although new Languages can be added to the
server to provide associated messages and dialog boxes in the correct
language through the Configure DBServer utility
Logon screens
Individual URLs can be used to link to translated Login Pages, but until a
user logs in it is unknown what language they should be using
System and User preferences
Dynamic and Hierarchical LOV’s
Application Server Processes Log
Where to Get More Information
Support Web
Siebel 7 Language Support & Global Application features SOD
Global Deployment FAQ’s and SR’s
Technical Support Technical Notes
Siebel 7.5 Unicode Statement of Direction (SOD)
Literature
Siebel Bookshelf – Siebel Global Deployment Guide
Globalization White Paper (Please ask your CAM/TAM/Sales Representative)
Siebel
Technical Support
Customer/Technical Account Manager
Professional Services
Global Deployment Competency
Expert Services
Global Deployment Reviews, Workshops and Consultancy
Product Marketing
Using Multiple Languages in a Single User Interface
Questions ?