Business ACTS Supported Apprenticeships
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Transcript Business ACTS Supported Apprenticeships
Business –Led Apprenticeships
for People with Disabilities
Presentation for the NCCD : Reaching the Summit of Success
September 16, 2015
Patricia K. Keul, CEO, Founder, Business ACTS
Sid Smith, Executive Director, NCBLN
Our Goals for Today
Introduce Business ACTS
Introduce our Partner Agencies
Why Apprenticeships
How Business ACTS Works
How you can become involved
Presenter Introductions
Patricia K. Keul
CEO & Founder- Business
ACTS
CESP- Certified Employment
Support Professional –
national credential programfounder and first director
30 years experience managing
supported employment
services-national
speaker/presenter
30+ years in education,
training
Sid Smith
Executive Director, NCBLN
40+ years in non-profit
management
Owner, SALCO Consulting
LLC, an association
management company
International speaker,
lecturer and writer
Personally: 40% disabled
veteran
Partners in Business ACTS
In Reach NC ( 35 years- founded in NC )
provides a wide variety of services, including:
Community Guide
Community Outreach/Innovations
Community Works!?/CAET
Deaf Services
First in Families
Group Homes
Independent Community Housing
Supervised Living
Personal Assistance including AFL Homes and Respite
Vocational Services
Overview of the NCBLN
Who We Are and What We Emphasize: Three core focuses
A true business-to-business network of companies, that advocate for
& assist other business to:
Hire people with disabilities;
Do business with companies owned & operated by people with
disabilities; and
Market to people with disabilities
We do this for business reasons: finding talent/market share
A core-group of companies & agencies working together
Affiliated with the USBLN
What we do not do: lobby; take resumes; do the hiring
What Our Major Programs Are
Organized Active Groups in Charlotte, Greensboro &
Raleigh
Hold quarterly meetings (Business oriented content)
Annual Conference during “Disability Employment
Awareness Month”
Newsletter
Website (www.ncbln.org)
Public Relations Outreach to Other Organizations
North Carolina Business Leadership Network (NCBLN)
“Toolkits” for Business
Where Does the NCBLN Come In:
Our Core Participants Across the State
Bank of America
Carolinas Health Care System
NC Div. of Vocational Rehabilitation
Services
Duke Energy
Pitney Bowes
Eaton Corporation
PricewaterhouseCoopers
Fifth Third Bank
Spinergy
Goodwill Industries
Sun Trust Bank
Harris Teeter
Sunshine Cleaners
IBM
The Westin
IKEA
UNCG
ITT-Technical Institute
Verizon Wireless
LabCorp
Walgreens
Lenovo
Wells Fargo
Lowe’s Companies, Inc.
Western Carolina University
Mecklenburg County
And many others…
What is Business ACTS?
The first apprenticeship program designed for people
with IDD in North Carolina- one of the very first in the
nation!
A copyright protected & trademark protected- model
program created & owned by Patricia K. Keul, CEO &
Founder
A “turn-key” fidelity based model- that makes it easy
for businesses to host successful apprenticeships
A model demonstration in Mecklenburg Co- that we
intend to replicate across the state & nation.
Why Apprenticeships?
National Unemployment rates among individuals with
IDD range from 55 to 75 %
Despite supported employment- sheltered work and
day programs are still dominant
Under employment in part time, low wage jobs is
common
Most employed are in stereotypical low wage
industries:
Food service, Landscaping, Janitorial, Maintenance
Why Apprenticeships?
Common in Europe & other developed
nations
Long tradition (hundreds of years!) –
apprenticeships are a proven model for
training skilled trades
Graduates from Apprentice Programs:
•Secure higher demand/high value
careers –not just a job
•Earn while they learn- Apprentices
are paid a training wage = to at least
minimum wage-day one!
•Earn more money
•Get better benefits
Apprenticeships Versus Internships
Apprenticeships
Apprentices are hired and
paid –day one (at least
minimum wage or training
wage during internship
Apprentices fulfill a job title
& role
Businesses- PULL in
Apprentices and define the
training program.
Federal definition- USDOL
registered apprenticeships
Internships
Usually not paid- or offer just
a stipend
Usually “sample” job tasks, do
not fulfill a job title(USDOL) issues!
Vary in length & interface
with education program
Loosely defined- unless part
of a fidelity based model
“PUSH” versus “PULL”
Where are the Apprenticeships
for People with Disabilities?
Even in Europe & other developed countries like
Australia- apprenticeships for people with disabilities
are scare! WHY?
Disability focused- not business focused!
2. Poorly trained- employment support staff- who are not
credentialed
3. Disability services make it hard for business to
implement apprenticeships for individuals with
disabilities
1.
Where are the Apprenticeships for
People with IDD?
Apprenticeships are BUSINESS- LED- Not agency driven!
Businesses need our assistance to :
Identify jobs that are a good fit for people with IDD
Develop & adapt job training for people with IDD
Train our staff to support the business side- not just the
person with IDD
Follow- Through on commitments to serve the business
goals and mission.
1.
Administers Program in Mecklenburg Co.- INREACH is a well
respected non- profit in Charlotte NC
2.
Provides trained employment support professionals
3.
Provides candidates with IDD for apprenticeship selection
4.
Follow- Along support after apprentices are hire permanently by the
host business
5.
Job Placement for apprentices not hired permanently by the host
business
Acts as a business liaison to support the host business
Helps the partners to identify job titles or create job
titles to build apprenticeships around
Promotes the replication of Business ACTS &
promotes and encourages business-focus versus
agency focus
1.
Develops the curriculum and job task training tools to select & train
apprentices
2.
Creates templates & tailors them to the host employer’s needs- to
track work performance, supervision, evaluation of apprentices
3.
Trains and the employment support professionals- consults with
INREACH on supervision
4.
Replicates the program model
1.
Owns the copyright and trademark for Business ACTS
How Business ACTS Works
Preparation Phase
Target List: Employers & Businesses of 200 or more
employees
Presentation of Business ACTS opportunity to key
decision makers
Memorandum of Agreement between all partners
Jobs Identified for Apprentices – tasks analyzedBusiness ACTS develops training protocols
In Reach recruits candidates with IDD
Business interviews and selects candidates for
apprenticeship
Job Training Phase
Business ACTS trains In Reach employment support staff
Business ACTS trains host employer’s staff
Start Date - apprentices begin training on –the- job with In
Reach employment support professionals there to adapt
the training
Any “class room training” developed and delivered as
needed
Data on job performance of apprentices is collected
throughout training phase
Surveys of co-worker| supervisor | customer evaluations of
apprentices conducted each week
Mastery Phase: Successful Graduation
Apprenticeship time frame and defined skills to mastery –
identified in MOA
Successful apprentices may be hired permanently by the
host employer
Or may be offered assistance to find permanent work in
other businesses based on training they have mastered
All successful apprentices get :
A certificate of completion
Professional resume
Portfolio of experience
Letters of reference
Assistance with job development
Supported Apprenticeship versus
Supported Employment?
Supported Apprenticeship
Business-led- employer more
engaged in defining training
terms
Memorandum of Agreement
defines services and training
plans
Business ACTS vets and trains all
employment support
professionals & employer staff
Consistent data collection &
evaluation
Consistent – turn key – for
business
High demand- jobs, larger
employers
Supported Employment
Employers – pushed to hire
individuals
Employment support
professionals vary widely in
their training skills
Services provided without an
MOA to define termstraining terms, mastery
criteria for individuals placed
Focus more on small
employers, traditional jobs.
How You Can Become Involved?
Request to become a Business ACTS – program as:
1. A Community Rehab. Provider- or
2. Supporter/Advocate
Support the expansion of the NCBLN
1. Bring your employers to NCBLN meetings and events
2. Promote engaging business leaders in joining the
NCBLN
Time for Your Questions?
“The reasonable man adapts himself to the world; the
unreasonable one persists in trying to adapt the world to
himself. Therefore all progress depends on the unreasonable
man.” ……………………………………………………George Bernard Shaw