Transcript ACA, Eligibility & Enrollment: Shanna Hanson, HumanArc 9.26.13
THE ACA, ELIGIBILITY & ENROLLMENT
Shanna Hanson, FHFMA
100 Years Ago (1906)
Life expectancy 47 Bathtub 14% Telephone 8% Cars 8,000 Paved roads 144 miles Speed limit 10 mph CA 21 st state most populated Births at home 95% Avg worker $200-$400 per year Drs 90% no college Women washed hair once a month Las Vegas pop. 30 High school grads 6% Marijuana, heroin, morphine all legal
Health Coverage Memory Lane
19 th Century: Little or no money 1930’s: Insurance 1962: Medicare 1965: Medicaid – Low-Income Families; ABD – 1986: Pregnant Women and Infants (State Option) – 1989: Pregnant Women and Children (Mandated) – 1990: Children 6-18 (Phased In) – 1997: SCHIP 2010: PPACA 2014: TOMORROW!!!
Objectives
Review areas of eligibility and enrollment process impacted by the ACA, regardless of expansion Examine what changes and how Help you prepare your staff and facilities for changes
Today’s Agenda
Language is Important
States
May
vs. States
Must
State
Option
vs.
Required by
States
Proposed
vs.
Final
(Rules)
MAGI
– Modified Adjusted Gross Income Medicaid, Marketplace or both?
Marketplace (a.k.a., Exchange)
–
FFM
– Federally Facilitated Marketplace –
FSP
– Federal State Partnership Marketplace – State-Based Marketplace
Language is Important
QHP – Qualified Health Plan.
Insurance coverage sold through the Marketplace, subsidized or not.
IAP – Insurance Affordability Programs.
Medicaid, CHIP, APTC Subsidized QHP.
IPA – In-Person Assister.
State program, separate from the Navigator program.
APTC – Advanced Payment of
Tax Credits. Subsidies received for QHP coverage in the Marketplace.
CAC – Certified Application Counselor
Unfunded assister.
Expansion vs. Non-Expansion
Overview
Supreme Court Decision – Can’t penalize a state that does not expand Medicaid to 133% of Federal Poverty Level . No other provisions of the law affected. – Example: coordination with the Marketplace, including use of standard income eligibility methods, apply.
Expansion vs. Non-Expansion “So What?”
Impact on Medicaid Program Administration
State policies and procedures will change Materials published Training provided Culture shifts State Medicaid systems must communicate electronically with the Marketplace Coverage gap in states that choose not to expand Other expansion models being considered
Impact of ACA on Eligibility and Enrollment
Application Assistance Presumptive Eligibility Eligibility Verifications Technology
Application
Process designed to be more consumer friendly
Forms:
single streamlined, multi-benefit or supplemental
Interview:
no face-to-face for MAGI
Reconsideration:
application 90 days without new
Signatures:
electronic, phone, fax, other
Submission:
online, phone, in person, mail or IAP agency (no “wrong door”)
No Wrong Door!
Application “So What?”
Path to eligibility will be easier, less burdensome, and take less processing time.
Federal government published three applications Additional supplemental forms may be needed Other application options exist Application assistance is a necessity – Massachusetts: less than 1 in 18 finish online
Approved
!
How Many Assisters Do We Need?
New Hampshire
$73,000 per assister estimated, plus overhead costs $600,000 grant 8 or less navigators Arkansas
2.25 hours estimated per consumer 211,000 consumers 475,445 total hours of assistance Assuming assisters are using 85% of their time over six months of open enrollment to help consumers 884 hours per assister 475,445 / 884 = 538 assisters needed
Georgetown University Health Policy Institute Center for Children and Families
Navigator: program development Navigator: program management Navigator: funding In-person assister: program development In-person assister: program funding Certified Application Counselor: program development Certified Application Counselor: funding Assister by Marketplace Type Federally Facilitated State-federal Partnership State-based
Federal government Federal government Federal government awards grants to a minimum of two entities in the state, one of which must be a community based organization Federal government Federal government with state participation Federal government awards grants to a minimum of two entities in the state, one of which must be a community based organization State State State can use federal exchange establishment grants for planning, but cannot use that funding for operations Will not have them Not applicable Required for marketplace, optional for Medicaid Required Optional State can use federal exchange establishment grants to establish and operate the program State can use federal exchange establishment grants to establish and operate the program Required for marketplace, optional for Medicaid Required for marketplace, optional for Medicaid None None None
Navigator and IPA Duties
3.
4.
5.
1.
2.
6.
Maintain expertise Maintain a fair, accurate and impartial manner Facilitate selection of a QHP Provide referrals for enrollees Provide information in a culturally and linguistically appropriate manner
Perform outreach and education
CAC Duties
Marketplace (All) Provide information.
Assist individuals to apply for coverage.
Help to facilitate enrollment of eligible individuals in QHPs and insurance affordability programs.
Medicaid/CHIP (Some or All) Provide information.
Help individuals complete an application or renewal.
Work with the individual to:
–
Provide documentation
–
Submit to the agency
–
Interact with the agency
–
Respond to agency requests
–
Manage their case
Marketplace CAC Certification Requirements
1.
Registers 2.
Is trained prior to providing application assistance 3.
Complies with applicable authentication and data security standards, and with the privacy and security standards 4.
Provides application assistance in the best interest of applicants 5.
Complies with any applicable state law(s) 6.
Provides information with reasonable accommodations 7.
Enters into an agreement
Authorized Representatives
Designated by the applicant/beneficiary Has the legal authority to interact on behalf of the applicant/beneficiary Can sign the application Receives notices Individual or organization Must be allowed by the state
Hospital Enrollment “So What?”
1.
Possibility of larger staff focused on assistance 2.
Staff space allocations 3.
Centralized or decentralized 4.
Privacy for applicants 5.
Performing tasks outside of your core business 6.
Initial and ongoing training 7.
Staff certification 8.
Staying current with program and policy changes 9.
Employing the most efficient and effective processes
Presumptive Eligibility
Presumptive Eligibility (PE) Enrollment by “Qualified Hospitals” – – – – –
Participate
as a Medicaid provider;
Notify
state Medicaid agency of its decision to make PE determinations;
Agree
to make determinations consistent with state policies and procedures; At state option,
assist
individuals in completing and submitting the full application and in understanding any documentation requirements; and
Not be disqualified
by the state Medicaid agency.
PE Expansion Groups
Presumptive Eligibility “So What?”
Provider payment during temporary eligibility period – Payment stands even if person found ineligible State rules will vary, which may make PE more or less attractive to hospitals Risk of becoming uninsured after PE period Staffing, logistics, privacy, training and certification
Eligibility
MAGI-Based Medicaid: Collapse into 4 groups MAGI-Excepted Medicaid: Aged, disabled, etc.
Optional Groups: BCCT, working disabled (exempt from MAGI) Emergency Medicaid: No changes Retroactive Coverage: Up to three months
Spend down in 209(b) States not Medically Needy:
Aged, blind, disabled
Eligibility
Maintenance of Effort: 9/30/19 for children
Children
– Highest level for age group – 185% Federal Poverty Level for infants
Enrollment While Pending (e.g., disability):
– MAGI-based or QHP enrollment while pending for MAGI-excepted coverage – Medicaid is retroactive, QHP coverage is not – MAGI-excepted Medicaid would be a secondary payer for overlapping eligibility
Eligibility
Criteria
Household Income Disregard Budget Period Start Date
MAGI-Based Medicaid/CHIP
Tax household with exceptions Tax rules with exceptions 5% Point in time (current month) Up to 3 months retroactive
Qualified Health Plan
Tax household Tax rules Not applicable Annual based on last tax return Prospective
Eligibility “So What?”
States may drop and/or change Medicaid programs when the Maintenance of Effort expires 12/31/13, except for children Program options will impact: – Process the applicant goes through – Cycle time – Payment to the provider
Verifications
What
– Age, DOB, Household Size: States “may” verify – Income: Process and sequence could vary – Pregnancy: Self-attestation
How
– – – Data-driven Process: Electronic sources Documentation Submission: Online, phone, in person, or via mail Electronic Data Matches: States decide usefulness, frequency and time-frame (could be after enrollment)
Verifications
How Cont’d
– Self-Attestation: Permitted, except as required by law, or not permitted by law – When Documentation is Permitted: Not reasonably compatible – When State Law Does Not Permit Self Attestation: State option to accept self-attestation unless ACA does not permit Reasonably Compatible: Both attestation and electronic information are either above or below the eligibility level Reasonable Opportunity Period: 90 days for Marketplace; differs for Medicaid
Verification “So What?”
Verifications plans will be state specific State policy decisions will be based on their verification plan Transparency
Technology
Open enrollment: 10/1/2013 - 3/31/2014
Online application system must support single streamlined application Electronically Pass Accounts: Medicaid and the Marketplace FFM Medicaid “Determination” or “Assessment” – – Medicaid eligibility determination or Medicaid eligibility assessment (at the state’s option) Implement state access to “The Hub” Systems must support new renewal process
Technology “So What?”
Open enrollment without the technology to support it will create backlogs and frustration.
State rules dictate the type of Medicaid decisions that can be made by the FFM.
A lot to do. Will states be ready?
Wrap-Up
Reviewed six areas of the eligibility process impacted by ACA, regardless of expansion. Application Assistance Presumptive Eligibility Eligibility Verifications Technology Examined what changes and how.
Gave you points to ponder as you begin to prepare your staff and facilities for the changes ahead.
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