Avaya Aura

®

Conferencing

Customer Presentation

Name: Date:

The Avaya Aura

®

Architecture

Unified Communications Applications Conferencing Messaging Video Collaboration, Email, Team Space & Social Networking Integration Avaya Agile Communication Environment (ACE) Voice/Video Services Presence Services Session Manager Application Integration System Manager Communications Infrastructure Office Devices Data Infrastructure Clients and Devices Avaya one-X ® UC Clients Video Endpoints

Avaya Aura Conferencing Solution overview

Avaya Aura Conferencing Avaya Aura® Conferencing Standard Edition Meeting Exchange Enterprise Edition

Unified & Integrated

Audio Conferencing Web Conferencing Video Conferencing* UC integration Avaya & 3 rd party

• Video availability planned later this year in Avaya Aura® Conferencing 6.0 Standard Edition

3

Avaya Conferencing and Collaboration

#1 Global market share



Trusted

solution: over 24 years Industry leadership 

Global Market Leadership

: 2010 Frost & Sullivan award

UC Magic Quadrant Leader

 Leading

scalability

and

design

small to large, from simple to sophisticated choices: Scale from 

Carrier class

customer premise solutions: Easily deployed on Enterprise

#1 Audio Conf Licenses

 Open standards based

SIP

interoperability & media

24+ years leadership in audio conferencing



Choice

with UC client, Web Conferencing, Video: Increases usability, lowers barrier to entry, expands the solution 

Multi-vendor PBX integrations

: via Avaya Aura® 

ROI / productivity benefits

: additional applications & value Plus expanded utilization,

Avaya Aura Conferencing Editions

Enterprise Edition* Standard Edition • Single Virtualized Server •

500

ports Audio G711 •

500

ports Web Conf (opt) • Video MCU * • Near feature parity with Enterprise Edition • Partner enabled install •

4000

+ port Audio • Multiple codecs G711, + • Operator / Attended mode • Web Conference (opt) with (opt) Record / Playback • Advanced Redundancy • Multiple options for design / deployment Optional Integration (both Editions) • UC Client Integrations: Avaya, MSFT, IBM, Adobe

Functionality

• Video availability planned later this year in Avaya Aura™ Conferencing 6.0 Standard Edition

Avaya Conferencing Enterprise & Standard editions

Side by side comparison

UC Client Integrations

OneX Portal OneX Comm.

Adobe CP IBM ST Connect IBM ST Web Notes Sched OCS 2007 R2 LiveMeeting Outlook Sched                  

Operational Modes

Capacity Codec G.711

G.722, 726, 729, ILBC Video MCU* Reservation Res-less Attended UnAttended

4000+

     

Conferencing Applications

Avaya Web Conf.

AWC Rec / Play Web Portal CRS

1000

  

500

 

Design Deployment

Centralized Distributed Redundant DR    

Applications Operations

• Video availability planned later this year in Avaya Aura® Conferencing 6.0 Standard Edition  

500

   

Avaya Aura Conferencing Web Conferencing integration -

expands the solution

Avaya Web Conferencing Multimodal collaboration

Video Chat File sharing

Std Edition only

Unified roster Web / Voice Annotations Dial out audio Email Invitations Click to Join Application Share Desktop Share Presentation mode Voting / Polling ad hoc Record / Playback

Enterprise only

Avaya Aura Conferencing UC integrations

Audio Console Avaya Web Conferencing Lotus Notes Scheduling Sametime Connect Sametime Web Adobe Connect Outlook Scheduling OCS 2007 R2 Live Meeting 8

Avaya Desktop Video Device with Flare Experience

(Standard Edition Only) New Multi-modal conferencing • Available with Avaya Aura® Conferencing Standard Edition 6.0 SP1 • Combined audio and video bridging • Voice activated switching • H.263 Video • Supports CM administered endpoints

Avaya Aura® Conferencing Standard Edition

Avaya Aura Conferencing Standard Edition deployment

Simple single server centralized global conferencing Primary Site Conferencing CRS Web Portal Avaya Web Conferencing Optional Leverage on net calling, global access, centralized application, intelligent routing, reduced trunking, multi-vendor environments

Avaya Aura Conferencing Enterprise Edition -

deployment example

Distributed conferencing with Resiliency & off-site DR facilities Primary Site Conferencing Standby Site - B Conferencing Standby CRS Web Portal DR Site Avaya Web Conferencing AWC Playback AWC Record Conferencing Standby Avaya Web Conferencing Optional CRS Web Portal Leverage on net calling, global access, centralized application, intelligent routing, reduced trunking, multi-vendor environments

Avaya Aura

®

Conferencing Thank you…

Back up / additional materials

Avaya Aura™ Conferencing Enterprise deployments

Standalone:

3200 ports G711

Co-resident:

Application server & Media server

RTP SIP call control Pyramid:

4000 ports G711

Decoupled:

Application server & Media server

RTP SIP call control Bridge / Media CRS / Web Portal

opt Web Conferencing

Bridge / Media CRS / Web Portal

opt Web Conferencing

Enterprise Edition Resiliency options

“Standalone”

Conferencing

“Standalone - Resilient”

Conferencing Standby Adds: - Standby Conference server - 100% capacity redundancy - Automatic failover

“Pyramid”

Conferencing SW Media Servers

“Pyramid - Resilient”

Conferencing Standby SW Media Servers N+1 SW Media Server Adds: - Standby Conference server - 100% capacity redundancy - Automatic failover - N+1 SW Media Server - Load sharing

Avaya Aura Conferencing Summary

 Conferencing and Collaboration applications… – – – Deployed on-premises Utilizing SIP call control Leveraging on-net dialing  Highly scalable in Features and Capacity – Value to Users and the Business – Smooth growth and evolution  Design and deployment choices – Tailor the solution to your needs  Relevant to initiatives : – – – – – ROI and savings Avaya Aura® Unified Communications Productivity / agility Disaster Recovery / BC

Avaya Aura®

Avaya Aura Conferencing Core applications

• • CRS – Client Registration Server System admin app / SQL database: • Accounts / User profiles / Schedules Optional LDAP integration, System reporting • • Web Portal - Audio Console End user application: • Profile / conference settings, conference scheduling Moderator web-based conference control: • Active speaker, mute, dial-out, sub-conf., record, etc • • Bridge Talk* – Conference Management Used by leading Service Providers globally Full bridge supervision, Operator-Attendant application: • *0 Help, Q&A, Polling modes

* Enterprise Edition only

Avaya Aura Conferencing Comparison to external services

External services – A per-minute rate paid for every minute, every user – Increased costs from: • • • Increased minute usage Expanded number of users Advanced feature use • Unusual circumstances: M&A, emergency, snow, volcanic ash – Trend is to reduce costs, results in: • Trend to reduce total usage • Trend to less sophisticated usage – Network, trunking, facilities required to access external services • Most users are on-net and need to go off-net for external services Avaya Aura Conferencing – ROI savings from eliminated external charges, typically in months – No expense with: • • • Increased core usage Expanded user groups Advanced feature usage • Contingency, Business Continuity – – Assured & secure access High capacity absorbs spikes – – Sophisticated usages and new applications and can roll out without added costs • *0 Help, Attended, Recording, Playback, DR dial-out Leverage the corporate network • Most users are already “on-net” for telephony • Reduced trunking / facilitites

Avaya Aura Conferencing Compound TCO/ROI

Advantages beyond CSP avoided costs…  Platform for growth – Accommodate organic & in-organic sources  New usages & applications add value – Emergency response, Webinars, archived Trainings, proactive customer reach out – Foundational video MCU capability (Enterprise) augments existing video strategy  Increased security of voice & data – Leverages corporate network, on-network calling  Leverages Avaya Aura ® architecture – Centralized application, global access, reduced trunking, multi-vendor  Leverages desktop UC clients from Avaya and 3 rd parties – Higher quality, enhanced experience – Increased agility and productivity

Avaya Aura Conferencing Design / deployment benefits Tailor the solution to fit your organization…

 Centralized application global access  SIP enables resiliency, redundancy and increased availability  High capacity minimal footprint  Distributed deployment options Low TCO centralized admin.

 Tie into Business Continuity and Risk Management initiatives – Provide superior communications when you need them most

Avaya Aura Conferencing Feature scalability benefits



To the Business:

strategies – Enables progressive deployment Start simple  Extend to Sophisticated • Reservation-less on-demand  Emergency Ops, Training 

To Existing users:

– New applications: Customer events, Webinars, Trainings at no incremental cost – Increased frequency, duration or expanded style 

To New users:

– Expand core collaboration services to entire organization 

To the Business:

Compounded ROI value with capabilities difficult to operationalize externally: – Emergency, notification, disaster response, project war-room conferencing – No incremental cost to the business

Usage & value Costs

Avaya Aura Conferencing Capacity / scalability benefits

 High capacity:

4,000

ports max per instance – Largest Enterprise customer deployments to date:

15,000

and

12,000

ports

*

 Enables

“ growth as a strategy ”

–

Start

off with smaller / simpler project –

Extend and evolve

initial deployments to increased size, scope, sophistication  Absorb temporary usage spikes – Market conditions, competitors, weather, volcanic ash

Organic growth:

More use from existing users More users enabled with access Usage & value

In-organic growth:

M&A scenarios, Business Continuity Training, Notification, Etc …

* Capacity perspective:

Avaya by example uses approx. 2500 ports for day-to day conferencing operations in NA… over

125m minutes / year

usage

Avaya Aura Conferencing Customer benefits

 Addresses universal Conferencing and collaboration needs – Enables worker productivity, agility – Core communications  Provides ROI and compounded savings – New applications / new uses: Webinars, Trainings, DR, M&A  Robust features / robust capacity – Broad applicability – Design & deployment options  Web Conferencing option – Multi-modal collaboration – Standard Edition - single server footprint  Available UC integrations – Enhanced experience / higher quality collaboration

Avaya Aura Conferencing Customer benefits

 Consolidated portfolio – 2 editions – Shared common code base – Benefit of over 25-years conferencing heredity – Improves small / mid-market offer – Smooth upgrade path  Standard Edition - virtualized single server – – System Platform, consistent, simple & green Partner enabled installation  Enterprise Edition – Carrier class high capacity / design & resiliency options – Expanded feature / capability set  Aligned with Avaya Aura ® - one of the largest users of the network – – SIP, immediate savings, on-net calling, trunking, global access, routing Multi-vendor environments

Avaya Aura

®

System Platform

Conferencing 6.0 Standard Edition Template

System Platform Console Conf Bridge & Media Server Client Web Portal Web Reg / Audio Conf

Application Template

(CRS) Console Server Conf Manager DOM-0 XEN Hypervisor

S8800

HDD RAM NIC CPU

Avaya Aura® System Platform streamlines deployments / upgrades and provides consistent and secure remote access Same user capabilities, UC integrations across Conferencing Editions System Platform used for Conferencing Standard Edition as well as CRS, Web Portal, and Web Conferencing in Conferencing Enterprise Edition