Transcript Interviewing for Employment and Following Up

Interviewing
for Employment
and Following Up
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 1
From The Real World
Given the impact of the Internet and the ease
with which information can now be gained,
the expectation around preparation for
interviews has escalated…Candidates need
to appear knowledgeable, interested, and
able to answer general questions and ask
informed, direct questions about the
industry, the environment, and the company.
Caroline Jellinck, Partner
Ray & Berndtson, Tanton Mitchell
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 2
Employment Interviews
Organization’s
Main Objective
Applicant’s
Main Objective
Match Applicants
with the
Organization
Match Goals and
Capabilities with
the Job
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 3
The Typical Sequence
of Interviews
Employer’s
Objectives
Screening
Stage
Selection
Stage
Final
Stage
Applicant’s
Objectives
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 4
Types of Interviews
Structured
Open-Ended
Group
Stress
Video
Situational
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 5
Preparing
for a Job Interview
• Do some follow-up research
• Think ahead about questions
• Bolster your confidence
• Polish your interview style
• Plan to look good
• Be ready when you arrive
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 6
Follow-Up Research
Organizations
Opportunities
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 7
Anticipating Questions
College Years
Employers
and Jobs
Attitudes
and Preferences
Personal
Work Habits
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Education Canada
Business Communication Essentials
Chapter 14 - 8
Planning Questions
• Are these my kind of people?
• Can I do this work?
• Will I enjoy the work?
• Do I want this job?
• Does the job pay well?
• Who will be my supervisor?
• What sort of future can I expect?
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 9
Pre-Interview Strategies
Build Your
Confidence
Polish
Your Style
Plan to
Look Good
Arrive
Prepared
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 10
Three-Step
Interview
Process
Warm-Up Phase
Question and
Answer Stage
The Close
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 11
The Warm-Up Phase
First
Impressions
Body
Language
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 12
Questions and Answers
Answering Questions
Asking Questions
Listening
to the Interviewer
Dealing with
Discrimination
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 13
The Close
of the Interview
Conclude Gracefully
Discuss Salary
Review Notes
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 14
Follow-Up Messages
Thank-You Letter
Inquiry Letter
Request
for More Time
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 15
Real World Applications
How can you distinguish yourself from
other candidates in a screening interview
and still keep your responses short and
to the point?
Let’s discuss!
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 16
Real World Applications
What can you do to make a favourable
impression when you discover that an
open-ended interview has turned into a
stress interview?
Let’s discuss!
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 17
Real World Applications
If you want to switch jobs because you
can’t work with your supervisor, how can
you explain this situation to a
prospective employer?
Let’s discuss!
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 18
Real World Applications
During a group interview, you notice that
one of the other candidates is trying to
monopolize the conversation. He’s
always the first to answer, his answers
are long, and he even interrupts the
other candidates. The interviewer
doesn’t seem to be concerned about his
behaviour, but you are. You would like to
have more time to speak so that the
interviewer can get to know you better.
What should you do? Let’s discuss!
© 2005 Pearson
Education Canada
Business Communication Essentials
Chapter 14 - 19