Placing Orders with WebCRD
Download
Report
Transcript Placing Orders with WebCRD
Session Agenda
What is WebCRD?
The four ways to place an order
Placing an order from an application
Uploading a document
Placing a Catalog order
Placing a Special Order
Viewing an order’s status
Managing your WebCRD Profile
Additional Help
Session Summary
4/8/2015
www.rocsoft.com
2
What is WebCRD?
A web based software tool for submitting
orders to the Print Shop
Secure
Easy
Complete
4/8/2015
www.rocsoft.com
3
Ways to Place an Order
1. From an Application (Word, Excel, PowerPoint, etc.)
2. Uploading a File
3. Placing a Catalog Order
4. Placing a Personal Catalog Order
5. Placing a Special Order
4/8/2015
www.rocsoft.com
4
1. Placing an Order from an
Application (SurePDF)
What is SurePDF?
A Print driver that allows you to convert a native file into a
PDF format.
Why Use SurePDF?
Creates an unchangeable document that embeds all
fonts, graphics, and formatting
Streamlines the ordering process
4/8/2015
www.rocsoft.com
5
1. Placing an Order from an
Application (SurePDF)
1.1 From a Windows application
Select File > Print
Select the WebCRD Printer
Click Print
4/8/2015
www.rocsoft.com
6
1. Placing an Order from an
Application (SurePDF)
1.2 Click Accept
4/8/2015
www.rocsoft.com
7
1. Placing an Order from an
Application (SurePDF)
1.3 Log into WebCRD
Select ‘Tacoma Account’ and enter User ID and Password
Click Login
4/8/2015
www.rocsoft.com
8
1. Placing an Order from an
Application (SurePDF)
1.4 Document added to Cart
1.5 Choose either:
Continue Shopping – allows you to add additional items to
the order
Checkout – Add the single item and takes you directly to the
Cart
4/8/2015
www.rocsoft.com
9
4/8/2015
www.rocsoft.com
10
Ways to Place an Order
1. From an Application (Word, Excel, PowerPoint, etc.)
2. Uploading a File
3. Placing a Catalog Order
4. Placing a Personal Catalog Order
5. Placing a Special Order
4/8/2015
www.rocsoft.com
11
2. Uploading a File
Allowed File Types:
PDF
GIF
PS
PNG
PGM
JPEG
DOC, DOCX
HTML
XLS, XLSX
PPT
HTM
4/8/2015
www.rocsoft.com
12
2. Uploading a File
2.1 Access WebCRD at: https://webcrd.tacoma.k12.wa.us/
2.2 Select ‘Tacoma Account’ & enter your User ID and Password
2.3 Use Upload a File > Browse
4/8/2015
www.rocsoft.com
13
4/8/2015
www.rocsoft.com
14
Ways to Place an Order
1. From an Application (Word, Excel, PowerPoint, etc.)
2. Uploading a File
3. Placing a Catalog Order
4. Placing a Personal Catalog Order
5. Placing a Special Order
4/8/2015
www.rocsoft.com
15
3: Selecting From a Catalog
What is a Catalog?
A collection of print and/or non-print items that are made
available to all WebCRD users or only to specific users.
The available catalogs for our training are samples
taken from the Arlington catalog
4/8/2015
www.rocsoft.com
16
3. Selecting From a Catalog
3.1 Use Search Catalog
Enter item/document name and click Go
or
Click Advanced Search
or
Click Go button
4/8/2015
www.rocsoft.com
17
3. Selecting From a Catalog
3.2 Enter quantity
3.3 Click Add to Cart
3.4 Click Cart link
4/8/2015
www.rocsoft.com
18
4/8/2015
www.rocsoft.com
19
Ways to Place an Order
1. From an Application (Word, Excel, PowerPoint, etc.)
2. Uploading a File
3. Placing a Catalog Order
4. Placing a Personal Catalog Order
5. Placing a Special Order
4/8/2015
www.rocsoft.com
20
4. Selecting From My Files
What are My Files?
A collection of your documents that you upload and
configure for printing ahead of time.
How to Set Up:
Use Manage Files to:
Create Folders
Upload Files
Set Retention Time
Set Print Options
4/8/2015
www.rocsoft.com
21
4. Selecting From My Files
4.1 Use My Files
Enter item/document name and click Go
or
Click Advanced Search
or
Click Go button
4/8/2015
www.rocsoft.com
22
4. Selecting From a Catalog
4.2 Enter quantity
4.3 Click Add to Cart
4.4 Click Cart link
4/8/2015
www.rocsoft.com
23
4/8/2015
www.rocsoft.com
24
Ways to Place an Order
1. From an Application (Word, Excel, PowerPoint, etc.)
2. Uploading a File
3. Placing a Catalog Order
4. Placing a Personal Catalog Order
5. Placing a Special Order
4/8/2015
www.rocsoft.com
25
5. Placing Special Orders
What are Special Orders?
Orders where an electronic copy of the document is not
uploaded to WebCRD.
Common Special Orders:
Hardcopy documents
Files on CD or USB
Files that are not accepted for uploading
4/8/2015
www.rocsoft.com
26
5. Placing Special Orders
5.1 Use Special Orders > Go
4/8/2015
www.rocsoft.com
27
4/8/2015
www.rocsoft.com
28
Submitting Orders
All items are placed in Cart
Set Print Options, Shipping, and Billing information
4/8/2015
www.rocsoft.com
29
Submitting Orders
4/8/2015
www.rocsoft.com
30
Submitting Orders
4/8/2015
www.rocsoft.com
31
Submitting Orders
4/8/2015
www.rocsoft.com
32
Submitting Orders
4/8/2015
www.rocsoft.com
33
Submitting Orders
4/8/2015
www.rocsoft.com
34
Order Status and Re-Orders
Click Orders link
4/8/2015
www.rocsoft.com
35
Managing Your Profile
4/8/2015
www.rocsoft.com
36
Managing Your Profile
4/8/2015
www.rocsoft.com
37
Managing Your Profile
4/8/2015
www.rocsoft.com
38
Additional Resources
Online Help
4/8/2015
www.rocsoft.com
39
Additional Resources
Getting Started Guide
4/8/2015
www.rocsoft.com
40
Additional Resources
Placing Orders Task Aid
Access at:
The Print Center
Access at:
4/8/2015
www.rocsoft.com
41