Transcript Getting_Fit_With_Toastmasters_06

Getting FIT with Toastmasters
(and Club Membership)
Ralph Wallace
International Director
The Goals
of the Toastmasters Club
•
•
•
•
Distinguished Club or Better
Charter Strength
Dynamic Meetings
Members Reaching Educational Goals
Why Do Toastmasters Leave
• 1% Die
• 3% Move Away
• 9% Move on to other product because of
someone’s recommendation
• 9% Find a cheaper product elsewhere
• 10% Are chronically dissatisfied
• 68% Move on because the people they
deal with are indifferent to their needs
The Cycle of Toastmasters
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g i ze d
N e w L ead ers
M e m b ers h ip
M e m b ers h ip
B rin g s
G u e st s Jo in
G u e s ts
G u e s ts A r e
Im p res se d
Key # 1
Great Club Meetings
Great Club Meetings
•
•
•
•
•
•
•
•
•
Agenda
Room set before meeting
Assignments are ahead of time
Prepared Manual Speeches
Encouraging evaluations
Strong member turnout
Guests are warmly greeted
Great member energy
Everyone Speaks
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Use Successful Club Series
•
•
•
•
•
•
•
•
•
•
•
Moments of Truth
Finding New Members for your Club
Evaluate to Motivate
Closing the Sale
Creating the Best Club Climate
Meeting Roles and Responsibilities
Mentoring
Keeping the Commitment
Going Beyond Our Club
How to be a Distinguished Club
The Toastmasters Education Program
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
To Improve Club Meetings
• Club Coach
• Commit members to turn club around
• Utilize members from other clubs
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Many Members Enjoy SEX
• Speaker-Evaluation Exchange
• Members Hear New Speakers, New Ideas
• Different Evaluators give different
perspectives
• Will bring additional people to your meeting
Commit to the Disney Effect
•
•
•
•
•
•
•
Put together great schedules
Induct new members with class
Assign mentors
Pin your new members
Use name tags
Consider member notebook
Award Education Achievements
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Key # 2
Members Bring Guests
The Cycle of Toastmasters
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g i ze d
N e w L ead ers
M e m b ers h ip
M e m b ers h ip
B rin g s
G u e st s Jo in
G u e s ts
G u e s ts A r e
Im p res se d
Get members to bring guests
• President and VP Membership remind
the membership to bring guests
• Remember the energizing meetings
• Club Membership campaign
G r eat C lu b
M eet in g s
– Prizes
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Toastmasters
Membership Building Contests
•
•
•
•
•
Individual Recognition
Distinguished Club Program
Smedley Award (Aug/Sept)
Talk Up Toastmasters (Feb/Mar)
Beat the Clock (May/June)
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Market to Companies
• Identify nearby offices of companies and
organizations
• Develop a marketing package
• Speak to CEO or other executives
• Sell Toastmasters as an avenue to improve
their company
Key #3
The Guest Becomes a
Member
The Cycle of Toastmasters
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g i ze d
N e w L ead ers
M e m b ers h ip
M e m b ers h ip
B rin g s
G u e st s Jo in
G u e s ts
G u e s ts A r e
Im p res se d
After They Come to Your Club
•
•
•
•
Everybody greets the visitor
Give them “Stuff”
Visitor Book or Card
Tell them they will they give their thoughts
after the meeting
• Ask them to join!!!!!!!!
• Follow up
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
– Phone/Letter/Email
When they decide to join
•
•
•
•
•
•
Complete the application and mail today
Arrange conversation with VP Education
Assign mentor
Induct the new member
Give them a manual immediately
Follow up with telephone call
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
G u e st s Jo in
M e m b e rs h ip
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Use Toastmasters Materials
•
•
•
•
•
•
•
Brochures
Visitor Cards/Application
New Member Kit
New Member Pins
Ribbons
Show Catalog
Be Professional
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Your New Members Are
Your New Leaders
•
•
•
•
•
•
•
Sgt. At Arms
Secretary
Treasurer
VP Membership
VP Public Relations
VP Education
President
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Avoid the Downward Spiral
Poo r
M eet in g s
L o w E n e rg y /
M e m b e rs h ip
O f fi c e r s
T ire d
Re p ea t
L i m i te d
G u e s t s D o n 't
N um ber of
R e t u rn
G u e s ts
G u e s ts A r e
U n im p re s s e d
Move Toward the Upward Spiral
G r eat C lu b
M eet in g s
N e w E n e rg y
E n e r g ize d
N e w L e a d e rs
M e m b e rs h ip
M e m b e rs h ip
G u e st s Jo in
B rin g s
G u e s ts
G u e s ts A r e
Im p re s s e d
Getting FIT with Toastmasters
(and Club Membership)
Ralph Wallace
International Director