Transcript link to a template

Lean Six Sigma Kick-Off Meeting
Template
Name
Month Year
© Variance Reduction International, Inc. (VRI), All Rights Reserved
Agenda
• Typical first meeting agenda items include:
• Team building (30 – 60 min)
• Lean Six Sigma overview (5 – 10 min)
• Project charter review / approval (30-60 min)
• Action items (5 min)
 Team building
• Team meeting schedule (5 min)
 LSS overview
 Charter
☐Action items
☐Meeting schedule
Team Building – Trust Builder Exercises
Personal stories
Purse / wallet sharing
Smartphone app sharing
© Variance Reduction International, Inc. (VRI), All Rights Reserved
Approaches for Problem Solving
High Complexity
& Uncertainty
Lean Six Sigma (4-6 months)
Solution is unknown
Team effort required
Kaizen (1-5 days)
Can use LSS as framework
Possible solution is known
Group effort required
Just-do-it
Low Complexity
& Uncertainty
Solution is known
Individual or few people involved
Lean
Six Sigma
Current State VSM
Future State VSM
Simplify
Perfect
Lean Six Sigma
What is DMAIC?
Define
• Problem
definition
• Metrics
• Business
case
Measure
• Baseline
data
• Current
state
process
Analyze
Improve
• Root
causes
• Data
analysis
• Why is
current
state?
• Testing
solutions
• Future
state
process
• Data
collection
Measur
e
Improve
Control
• Control
plans
• Financial
benefits
• Reward
team
Define – What is the problem? How will it
be measured? What is the business case?
Objectives
Problem and goal definition
Voice of customer (VOC)
Voice of business (VOB)
Team formation
Tools
Project contract or charter
SIPOC diagram
Macro process flow
Measure - What does the current process
look like and how well is it performing?
Objectives
Understanding of current state
Collect baseline data
Determine stability of process
Tools
Micro process flow
Value stream map
Trend chart
Control chart
Measurement system analysis
Analyze – What are the top causes to the
problem?
Objectives
Identify causes to problem
Waste analysis
Data analysis
Tools
7 basic quality tools
DOWNTIME analysis
Improve – How can causes be minimized /
eliminated? Have improvements worked?
Objectives
Test and implement solutions
Collect data
Create future state process
flow and/or value stream map
Tools
Process flow
Value stream map
Trend chart
Control chart
Control – How can improvements be
sustained?
Objectives
Establish control mechanism(s)
Report results
Reward and recognize team
Communicate results to
organization
Tools
Control plans
Error proofing
Financial calculations
Control charts
Project report
Project Charter
Spend most of your time here; don’t rush this
activity!
Focus in on 4 key areas in this order:
1. Problem statement – What are we trying to fix, improve, etc.?
2. Primary metric – What metric best measures the problem?
3. COPQ / Biz case – Why is the project important from a financial
perspective? How much $$ is the project estimated to be
worth?
4. Vision of success / Goals – What is our goal for the project that
is needed to meet the COPQ goal (i.e. 50% reduction in primary
metric)?
Team Meeting Schedule
Some best practices to consider:
• Same time, day, location
•
“Set-it-and-forget-it” with an Outlook recurring
meeting!
• Every 2 weeks
•
This keeps the meetings from being too disruptive to
team member’s “normal” job duties, and allows time
to complete action items
• 2 hours / meeting
•
This allows enough time for a productive session
Action Items
What is the most important action I can do
before the next meeting?
Rules of thumb
1 action item per team member max
SMART action items
“BACK POCKET”
© Variance Reduction International, Inc. (VRI), All Rights Reserved
Back Pocket Considerations
SIPOC
Macro process flow
Baseline data collection plan
Micro process flow
© Variance Reduction International, Inc. (VRI), All Rights Reserved
Variance Reduction International, Inc. Contact Info
NEED HELP?
© Variance Reduction International, Inc. (VRI), All Rights Reserved
Who is VRI?
http://www.variancereduction.com
Incorporated in 1999
Offices located in Bakersfield,
Houston, Jakarta and Pakistan
Worldwide, experienced oil
industry consultants with years
of experience implementing
process improvement programs.
We provide Training, Coaching
and Program Deployment and
Support
By demand, will engage and
develop local resources to
deliver LS results the VRI way
Full library of copyrighted
training materials
We can customize a program to fit
your needs!
Workshops, Tools, Templates
Training Materials
Active members of the Society of
Petroleum Engineers, ISSSP, AME,
SME, and ASQ
Women Owned Business / Small
Business Certified
Simplified approach to executing
accelerated, sustained process
improvements with the least
efforts!
© 2013 Variance Reduction International, Inc. (VRI)
Our Global Reach
© 2013 Variance Reduction International, Inc. (VRI)
Scott Thor Bio
Associate with Variance Reduction International, Inc.
UC Irvine Lean and Six Sigma Instructor
Certified MBB, ASQ certified BB, quality engineer, and
manager of quality / OE
20 yrs. experience working within multiple industries (IT,
mfg., energy, automotive, and construction)
Doctorate in management, MBA, BS Industrial
Technology
Bakersfield, CA
[email protected]
661.204.9448
VRI Clients
© 2013 Variance Reduction International, Inc. (VRI)
VRI Clients
© 2013 Variance Reduction International, Inc. (VRI)