Transcript WebRA - Arkansas Medicaid

WebRA Overview
• Remittance Advices (RAs) will
now be in a PDF format, referred to as
WebRAs.
• Providers will be automatically
switched from paper RAs to WebRAs.
• Providers will be phased in and
notified 30 days prior to their
implementation date.
WebRA Registration
 Providers will have to register in order to have
access to their WebRAs. A link to the registration
site will be available through the Provider Portal.
 Providers may not receive both paper and
WebRAs.
 Providers may invite non-providers to have access
to their WebRAs.
 WebRAs will be mandatory for hospitals and acute
care hospitals – no opting out.
WebRA Registration
 Providers who do not have Internet access or have
limited access may opt out by submitting a
Hardship Waiver form 15 days BEFORE their
implementation date.
 Providers may opt out after the mandatory 30-day
trial period during implementation. Providers may
opt out on the Medicaid website.
Viewing/Downloading WebRAs
There are two access points for viewing and
downloading WebRAs:
• Arkansas Medicaid Provider Portal
• External website (Non-Providers)
WebRAs will only be available on the website
for 35 days.
WebRA Screens
The Main Screen has 5 Links:
• Account
• Document Access
• Invite Non-Providers
• Document Library
• Manage
WebRA Main Screen
Medicaid Website
Provider Registration Screen
Password Criteria
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Minimum of 8 characters
Contain at least 1 uppercase alpha character
Contain at least 1 lowercase alpha character
Contain at least one number
Contain at least one special
Cannot contain the same character more than
twice
Logon Screen
Document Library
First screen after logging in.
Document Library
Select the + in front of the WebRA folder. Folders will display for each type
of RA: Medicaid, CMS, DDS. (This example had Medicaid only.)
Select the RA date you wish to view.
Double click the folder with the date of the RA you want to view and the
available documents will display in the right panel.
Select the icon in download section.
Document Library
Click Open to view and print an RA. You may create a folder on your
computer and save each RA. Please remember to rename each time when
saving your RA to the folder.
WebRA Image
Invite Non-Provider Screen
To invite a non-provider, select the Invite Non Provider bar. Enter the EIN with a leading
zero and a dash in the third position. Select Lookup. In the next field choose the correct
e-mail address. Select the box to agree to the terms and click Invite. If the person is not
on the lookup list enter the e-mail address of the person you want to invite. Select the
box to agree to the terms . Select Invite.
Non-Provider Invitation
• You have been invited to view Medicaid Remittance
Advice documents by MEDICAL CENTER-SCHOOL,
Provider ID: 0000000XX.
• Please make sure this is your correct EIN number: 1111111111. If it is not, request that the provider send
another invitation with the correct EIN.
• Click this link to register (if you haven't already done
so).
• If the above link does not work, copy and paste this
link to your browser's address bar: https://xxxxxxxxx
• If you have already registered, please log on to
WebRA to accept or decline the invitation.
Document Access (Provider)
Non-providers you have invited and the status
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
XXXXXX
John Doe Inc.
John Doe
111-1111111
111-1111111
111-1111111
111-1111111
111-1111111
111-1111111
111-1111111
111-1111111
111-1111111
111-1111111
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Non-Provider Registration Screen
Document Access (Non-Provider)
XXXXXX
John Doe Inc.
John Doe
111-111-1111
[email protected]
XXXXXX
John Doe Inc.
John Doe
111-111-1111
[email protected]
XXXXXX
John Doe Inc.
John Doe
111-111-1111
[email protected]
XXXXXX
John Doe Inc.
John Doe
111-111-1111
[email protected]
XXXXXX
John Doe Inc.
John Doe
111-111-1111
[email protected]
XXXXXX
John Doe Inc.
John Doe
111-111-1111
[email protected]
XXXXXX
John Doe Inc.
John Doe
111-111-1111
[email protected]
Account Screen (Non-Provider)
Provider Invitations (Non-Provider)
XXXXXX
John Doe Inc.
XXXXXX
John Doe Inc.
WebRA Review
• Log on to Medicaid website
• Select View WebRA
• Log on to WebRA with your new secure
password
• View/Download WebRAs
• Invite Non-Providers
• Contacts
Who Do I Contact When I Have
a Question about My WebRA?
Electronic Data Interchange (EDI)
The HP Enterprise Services EDI Support Center is open
weekdays from 8 a.m. to 5 p.m. to assist providers with
electronic claim submission issues, 997 batch responses, PES
software delivery and setup support, software training, and
data transmission failures.
• Toll-free in Arkansas
• Local or out-of-state
(800) 457-4454
(501) 376-2211