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Virtual Assistant
Services
Your Key to Profitable Growth
Overview
What is a VA?
What does a VA do?
How will I benefit from VA services?
What are the Advantages?
What do I look for in a VA?
What is
Virtual Assistance?
A Virtual Assistant (VA) is an independent entrepreneur
providing administrative, creative and/or technical
services.
Utilizing advanced technological modes of
communication and data delivery, a professional VA
assists clients in his/her area of expertise from his/her
own office on a contractual basis.
The Virtual
Assistance Industry
The “virtual assistant” concept
began to emerge circa 1995, when
isolated Internet sites began
advertising Web-based staffing
solutions.
While recent research indicates
that the majority of VAs are now
based in the US, practices are to be
found in Canada, Australia and the
UK.
“Offshore” development of the
industry is expected to grow rapidly
in English-speaking countries in
particular as Internet usage
spreads.
Factors in the development
of the VA Industry are:
the growth of the Internet,
changing demographics,
corporate downsizing,
the evolution of
telecommuting relationships,
and the expansion of the field
of virtual services generally.
The VA Community
The Virtual Assistant community has developed into a
global workforce of highly skilled and trained office and
technical professionals.
The VA community is often praised for its camaraderie
and free-flow of knowledge and experience.
VA
Associations
have
developed
Professional
Certifications for qualifying VAs. The process of
certification measures the skills of the VA and their
background training.
International Virtual
Assistance
For the business that wants to grow
internationally, VAs offer an "instant
presence" in a foreign country.
International VA Associations such as the
IVAA link VAs and clients from all parts of
the globe.
Clients with foreign VAs benefit from:
Time zone advantages
Currency exchange advantages
Foreign market knowledge “point of entry”
Services provided by
Virtual Assistants Include:
Administrative Support
Association Management
Marketing
Bookkeeping
Web Site Design and
maintenance
Scheduling
Data entry
Multimedia Presentations
Desktop publishing
Real Estate support
Database design
Graphic design
Research
Transcription
Legal secretarial
Insurance Broker/Agent
support
Business Coaching
Personal Assistance
Major Advantages
of using a VA:
No payroll expenses
No need of office space
Flexible work hours
Skilled professional service
No geographical limitations
Access to new technology
Saves you time and money
A partner in the success of
your business
Who Benefits
from VA Services?
Small businesses
Self-employed workers
Executives of any kind
Busy people
Clubs and associations
Sales executives
Chief executives
Presidents
MPs
Real Estate Agents
Entrepreneurs
Consultants
Market Agents
Home-based business
New start-up business
Internet business
International business
Lawyers
Doctors
ANYONE!
How Do I Find a VA:
Access Online VA directories from VA
associations such as the International Virtual
Assistant’s Association at: www.ivaa.org
Browse the various directories of Virtual
Assistants categorized by certification,
alphabetically and geographically, or
Take advantage of the RFP program and have
selected VAs contact you, or
Research Virtual Assistants online.
What to Look for
in a Virtual Assistant:
What Certifications, if any, does the VA have?
Can the VA provide client testimonials?
What are the billing rates & forms of payment?
Does the VA specialize in relevant areas?
Is the VA available for the hours you require?
Is the VA equipped with the proper
hardware/software?
How Do I Select a VA?
Spend time on the VA's Web Site. Check for
typos and bad grammar, or accomplishments,
participation in the VA profession, and published
articles.
Does the VA belong to a professional group,
such as the International Virtual Assistants
Association?
Ask for client references and check them.
Call the VA and conduct a phone interview.
Conclusion
• When you hire a VA, you open the door to a
global resource of administrative and technical
support.
• Virtual Assistants help YOU so that YOU can
focus on your business.
• The Virtual Assistant
A partner in your success!