Catherine Poulter

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Transcript Catherine Poulter

Locality Connections 17

th

March 2010

Sarah Veck

Head of Strategic Partnerships & Projects Carmarthenshire County Council

Dr Alan Williams

GP Locality Clinical Lead

Locality Team

Dr Alan Williams GP Locality Clinical Lead • Catherine Poulter – Area Manager Social Services • Sian Fox – Locality Lead Locality Lead • Catherine Evans – Locality Care Planning Co-ordinator Contact: [email protected]

Tel: 01554 747598

Catherine Poulter

Llanelli Area Manager Services for Older and Physically Disabled People

Sean Lloyd

Carmarthenshire Community Safety Mid and West Wales Fire Service

Claire Norman

Expert Patients Programme Co-ordinator

THE EXPERT PATIENTS PROGRAMME

Is an NHS based range of lay-led self management programmes for people affected by long-term health conditions. They are shown to be effective in helping to both improve quality of life for individuals and positively aid health services as a whole

EXPERT PATIENTS PROGRAMME

What does the programme involve?

• Six weekly sessions each lasting two and a half hours.

• Delivered by two tutors to a scripted manual licensed by Stanford University to the Welsh Assembly Government.

• Courses are free of charge and run in the local community.

• Delivered to mixed groups of up to 16 people • A handbook accompanies the course & is distributed free of charge.

The programme covers:

• How to communicate more effectively with your healthcare team • Techniques to help you deal with difficult emotions such as anger, frustration & depression.

• Taking care of your health – such as medicine, physical activity & healthy eating • Techniques to help you manage pain, fatigue & other symptoms • Ways to help you relax • Appropriate exercise for maintaining & improving strength, flexibility & endurance • Planning for the future

CORE SELF-MANAGEMENT SKILLS:

• Problem solving • Decision making • Resource utilisation • Developing effective partnerships with health professionals • Taking action / Goal setting

Significant Patient Benefit

Increased

•Control of their condition •Feeling of well-being •Ability to cope day to day •Improved communication with doctors •Physical Activity •Relaxation

Significant Patient Benefit

Decreased

•Pain / Fatigue •Anxiety /Depression •Sense of powerlessness •Unnecessary hospital admissions •Complications from their long term condition

THANK YOU

[email protected]

Telephone: 01554 744492

Angie Darlington

Mental Health Development Worker West Wales Action for Mental Health

The role of WWAMH in Carmarthenshire Angie Darlington –Mental Health Development worker for North Carmarthenshire

What is WWAMH?

• • •

WWAMH is short for West Wales Action for

Mental Health

WWAMH is a registered charity and was started in 1991. It has been established as an independent charity and company limited by guarantee since 1995.

WWAMH supports voluntary organisations with an interest in mental health.

WWAMH works with service users, carers, voluntary organisations, statutory providers and commissioners to improve the standards of mental health throughout West Wales.

WWAMH works across Carmarthenshire, Pembrokeshire and Ceredigion.

WWAMH has offices in Haverfordwest, Lampeter, Carmarthen and Llanelli.

WWAMH employs 7 members of staff working across these three counties.

How can the WWAMH Development Workers help?

• • • • • •

The WWAMH Mental Health Development worker can help in some of the following ways; Community and service/project development Networking Funding Charity regulations and Procedures Training Employment

Policies and Procedures.

Independent advice and information

Planning and reviewing mental health services.

Service user and carer involvement

Quality Assurance, monitoring and consultation

WWAMH Carmarthenshire

• • • WWAMH has two Mental Health Development workers for Carmarthenshire, Jill Jones for South Carmarthenshire and Angie Darlington for North Carmarthenshire.

Angie and Jill can help voluntary groups, user and carers groups with all the activities described.

Jill is based in Llanelli and Angie in Carmarthen .

WWAMH contact details;

The Mount, 18 Queen Street, Carmarthen, 01267 238367.

The Palms Centre, 96 Queen Victoria Road, Llanelli 01554 776149.

Hope this has given some useful information.

• • • • • • • • Please feel free to ask

questions

?

or contact Jill or Angie on; Jill Jones 01554 776149

[email protected]

Angie Darlington

01267 238367 [email protected]

Caroline Roberts

Seren

John Wedgbury

Care in the Home Manager British Red Cross

Jeremy Hewitt

Dementia Support Worker Alzheimer's Society

Ivan Parker

Pastor Ty Gwyn

www.ty-gwyn.org

TG Projects

TG Football Project

• Bring young dise nfranchised men together through the medium of socc er for: – Health and wellbeing – Team work – Self discipline – Character building – Life skills www.ty-gwyn.org

TG Football Cage

• The cage is a fully portable mini soccer pitch that is used to: – Engage with bored youngsters – Fitness – Team work – Character building

In partnership with “Sports Council for Wales” and “Communities first” This equipment is widely used in many inner cities and has been proven to reduce the crime rate substantially.

www.ty-gwyn.org

TG Lighthouse

Engaging with the Elderly of our community for:

Self-esteem Stimulation Reality Orientation Relationship building Gentle exercise Reminiscence Therapy Reflection Purposeful activity Confidence building Music Therapy Laughter Interaction

This programme offers clients all this and much more. Lunch is also available. Carers are also welcomed and catered for. www.ty-gwyn.org

TG Indulge

• Once a month, we have an event for women of all ages to: – Find friendship – Develop skills – Network – Be creative – Enjoy themselves – Share www.ty-gwyn.org

TG Support Groups

• These groups facilitate care for the following needs in our community: – Drug and alcohol affected families – Carers support – Parents experiencing difficulties with their children – Fibromyalgia support, South Wales – Anxiety management and relaxation www.ty-gwyn.org

Refreshments And Networking

Bill Chapman Pastor - Myrtle House

Debt Advice, Lunch Clubs, Pregnancy Crisis, Childcare and more…...

Rhian Dawson Falls Lead CANLLAW

Camu ‘Mlaen Falls Prevention Service

Rhian Dawson

Background

 2 year Initiative funded through WAG Independence and Well Being Grant until March 2011  Based on Evidence from 2006 DToC Audit and Falls Prevention Events  Carmarthenshire wide initiative supported by Canllaw Locality Teams

Service Specification

 Identification of those at Risk of Falling or have Fallen - Falls Events - A&E Liaison - Careline / Telecare Liaison - Welsh Ambulance Service Trust - Primary Care Health and Social Care Professionals

Service Specification cont’d

 Multi Factorial Falls Risk Assessment (MFFRA)  Referral to Services to reduce the risk of falling (Rehabilitation and Treatment) and Serious Injury  Postural Stability Intervention Programmes

Service Specification cont’d

 Increase Awareness of Falls Prevention Agenda among Health and Social Care Professionals  Qualitative and Quantitative Data Collection to Support Future Service Sustainability

Case Study One

    PC 77 year old male ‘embarrassing’ slip in town - lost his footing. Passers by called ambulance PMH Nil of Note DH Nil of Note NBI. Discharged Home

Case Study One

        EPR FRAT > 4 Smart, articulate Gentleman who Lives Alone Dismissive ‘Silly Problem’ Became Apparent that the ‘Embarrassing Slips’ Occurred Frequently (every other day) ‘Blackness comes over my eyes and I have to sit down’ BP within Normal Limits Irregular Heart Rate – Bradycardic Referred to Cardiology via GP

Case Study Two

  83 year Old Female, Known OP, Smoker, Asthma Newly Discharged from Hospital following Chest Infection and Collapse ? Cause      Discharged with Red Cross HFH Privately Owned Terraced House Bathroom and Toilet Facilities Upstairs Bed Moved Downstairs and Given Commode No Other Community Services Involved

Case Study Two cont’d

     Uses Commode to PU at Night Only Empties Commode in Outside Toilet Which She Also Uses by Day – ‘Told Not to Use Upstairs Anymore’ Outside Toilet Accessed via Back Door and Up a Step Which She Holds onto Garden Wall to Access Washes in Lean To Kitchen, Standing in Baby Bath, Dousing Herself with Water While Holding Onto Wall Uses Stove to Heat Kitchen In Winter

How To Access

     A&E Presentation Following Fall 999 Fallers Careline / Telecare Fallers Mynydd Mawr Hospital 01269 833349 Fax Referral 01269 832913

Any Questions?

Diolch / Thankyou

Workshops

Evaluations

Feedback from Facilitators

Close