Transcript FLM-in-action

Exploiting Adobe Technologies in SAP
FLM in Action:
Technical Solutions
Chris Scott
Head of Operations, Arch
Agenda
What processes are companies using FLM for?
How are FLM processes triggered?
How do users interact with FLM processes?
How does data get sent back to SAP?
Technical Summary
Implementing SIFbA Solutions
What processes?
Form Processes
SAP application
Invoice / Credit note request
Sales & Distribution
Requisitioner goods receipt
Materials Management
Cheque Receipt
Financials
Joiners / Movers / Leavers
Human Resources
Work order update
Plant Maintenance
Implementing SIFbA Solutions
Agenda
What processes are companies using FLM for?
How are FLM processes triggered?
How do users interact with FLM processes?
How does data get sent back to SAP?
Technical Summary
Implementing SIFbA Solutions
Triggering Options
System-initiated
User-initiated
Feedback questionnaire (off-line)
FLM Portal
SAP Output
Camelot ESS/MSS/SAP EP
Various
DCLG
Child/chained processes Informa
BSP Portal
Linklaters
Forms triggered by SAP Workflow
SAP GUI
Anglian Water
Inbound xml / idoc
Implementing SIFbA Solutions
Example: Custom Portal at Zalaris
Link to Absence Page
Placeholder iViews
Implementing SIFbA Solutions
Example: Custom Portal at Zalaris
List of absences
Link to Form
Workflow description
Implementing SIFbA Solutions
Example: Custom Portal at Zalaris
Implementing SIFbA Solutions
Custom iView with FLM form
Example: Custom Portal at Zalaris
Normal Submit Option
Implementing SIFbA Solutions
Agenda
What processes are companies using FLM for?
How are FLM processes triggered?
How do users interact with FLM processes?
How does data get sent back to SAP?
Technical Summary
Implementing SIFbA Solutions
How do users interact with FLM Processes?
FLM Portal Inbox
Various
Custom Portal Inbox
Linklaters
SAP Universal Worklist
Tasnee, TfL
Notification e-mail with URL link
Informa
E-mail (off-line)
OCS
SAP GUI
Anglian Water
Implementing SIFbA Solutions
Agenda
What processes are companies using FLM for?
How are FLM processes triggered?
How do users interact with FLM processes?
How does data get sent back to SAP?
Technical Summary
Implementing SIFbA Solutions
Returning data back to FLM
Via SAP Portal infrastructure
Various
HTTP / HTTPS via BSP
Linklaters
E-mail PDF or data
Anglian Water
Implementing SIFbA Solutions
Agenda
What processes are companies using FLM for?
How are FLM processes triggered?
How do users interact with FLM processes?
How does data get sent back to SAP?
Technical Summary
Implementing SIFbA Solutions
Technical Summary: FLM Trigger
Trigger Point
Delivery
Technology
Notification
Submission
Technology
FLM Portal
SAP EP
n/a: User-driven
SAP EP
MSS/ESS
SAP EP
n/a: User-driven
SAP EP
Intranet
BSP
n/a: User-driven
HTTP
Internet
Pre-rendered
n/a: User-driven
HTTP
E-mail with attachment
SAP Transaction
SAP GUI
n/a: User-driven
HTTP
SAP Mobile
Pre-rendered
n/a: User-driven
E-mail with attachment
SAP Output
SAP EP
BSP
Off-line e-mail
E-mail
SAP EP
HTTP
E-mail with attachment
Implementing SIFbA Solutions
Technical Summary: User Access Methodologies
Access Point
Delivery Technology Notification Options
None
E-mail
E-mail with Link to Inbox
E-mail with Link to Form
None
E-mail
E-mail with Link to Inbox
E-mail with Link to Form
None
E-mail
E-mail with Link to Inbox
E-mail with Link to Form
Submission
Technology
FLM Portal Inbox
SAP EP
Custom Inbox
SAP EP (webDynpro)
BSP
UWL
SAP EP
E-mail
Off-line e-mail
E-mail with attachment
HTTP
E-mail with attachment
SAP Office Inbox
SAP GUI
None
E-mail
HTTP
Implementing SIFbA Solutions
SAP EP
SAP EP
HTTP
SAP EP
Technical Summary: PDA solutions
Access Point
Delivery Technology Notification Options
Submission
Technology
E-mail without
form
E-mail only
E-mail only
E-mail
Flex
E-mail with
attachment
HTTP
E-mail with
attachment
E-mail
Implementing SIFbA Solutions
Exploiting Adobe Technologies in SAP
FLM in Action:
Technical Solutions
Chris Scott
Head of Operations, Arch