Transcript Augustine

TC-382.5

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W-778

L

EADERSHIP

Find quality people… Convince them of what is needed… Get out of the way.

Norman R. Augustine

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A Leadership Quiz 1 Would You Invest Your Money in These People?

IP-611

2 Who is the Leader?

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1 I Hope So!

IP-612.1

Microsoft Corporation, 1978

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2 Bill Gates

IP-612.2

Microsoft Corporation, 1978

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Leadership Matters

Source: Financial Times

IA-550.1

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W-709 GS 9120 7

W-705 GS 9120 8

IP-434 GS 9120 9

W-765

“Leadership is wisdom and courage and carelessness of self”

Inscription on British Officer's Tombstone Normandy, France

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IP-749.6

Good Leaders Are Always Thinking of Their Troops

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IP-749.7

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IP-749.8

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W-744

“The reward of command is the opportunity to lead, not to have a bigger tent.”

General George A. Custer

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IP-603

Leadership

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TC-389.1

The Most Important Quality of a Leader

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W-615 GS 9120 17

TC-389.2

Leaders See the Big Picture

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The Dangers of Narrow Thinking People Who Can Decide to Provide Federal Aid to Colorado

X-EN-24.1

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The Dangers of Narrow Thinking People Who Can Decide to Provide Federal Aid to Colorado People Planning to Take a Vacation in Colorado

X-EN-24.2

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X-EN-23

(Systems) Engineering (Systems)

Norm’s Definition

“Systems Engineering is the practice of creating the means of performing useful functions through the combination of two or more interacting elements.”

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A Simple System

X-EN-19.1

Source: Friedrich Wiekhorst

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IP-619

Source: Unknown

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IP-829.9

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A Simple System Possible States

X-EN-19.2

Source: Friedrich Wiekhorst

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Example of Three Interacting Elements

IP-860.1

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TC-389.3

64

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X-EN-20

“The Monster”

I = 2

n (n-1)

I = Number of Potential States n = Number of Elements

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X-EN-21

1,073,741,824

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“A billion is a thousand million? Why wasn’t I informed of this?”

HC-199 GS 9120 30

X-DI-36 GS 9120 31

X-DI-37 GS 9120 32

HC-214 GS 9120 33

The “Near-Sonic” Commercial Transport or “The Aerodynamisists vs the Systems Engineers” Required Drag Coefficient An Aerodynamicist’s View 4.0

3.0

Drag Coefficient (Normalized) 2.0

1.0

0.0

0.0

0.5

Mach Number 0.8 0.85

1.0

T-298.3

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The “Near-Sonic” Commercial Transport or “The Aerodynamisists vs the Systems Engineers” Today 0 “Near Sonic” 0 Travel to Reagan National Time from Washington DC to Atlanta

“A Systems Engineer’s View”

100 Minutes 200 300 400 Elapsed Time = 5 Hours and 50 Minutes Check-in and Clear Security Flight Duration Recover Bags, Obtain Ground Transportation Travel to City Center 100 200 Minutes 300 400 Elapsed Time = 5 Hours and 43 Minutes

T-298.2

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TC-389.4

Leaders Think Strategically

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IP-598

Source: American Memory Webpage

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The Rise and Fall of Aerospace Companies

“The Impact of Strategic Decisions” or “Tale of Two Companies” Then Year $B

X-BU-30

1980

Heritage Martin Aerospace

1985

Lockheed Martin

1990

Heritage Fairchild Aerospace

1995 2000 2005 2010

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W-450.1

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LM-5.4

W-208.1

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TC-389.5

Leaders Exercise Sound Judgment

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IP-599

Source: Smithsonian Webpage

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X-DI-24 GS 9120 44

TC-389.6

Leaders Take Prudent Risks

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Photo Source: UPI/Bettmann Newsphotos

IP-658.1

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IP-632 GS 9120 48

Teleoperator Retrieval System

IP-575 GS 9120 49

Intense Solar Activity

IP-837

Source: NASA/ESA

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What Is It You Want?

(Favorable)

A B C

Options Best Possible Outcome Least Negative Outcome Compromise Outcome (Neutral)

A C B X-EN-25

(Unfavorable) Uncontrollable Variable (Linear)

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Prepare for the Unexpected

Source: Jane’s Historical Aircraft

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Risk Taking – 101 I.

Be sure you know what you are trying to accomplish II. Be sure you understand the risks being taken III. Be sure the benefits are worth the potential negative consequences IV. Have a risk-management plan V. Be certain the worst case is survivable

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W-785

“I do not recommend failure. Nor am I attracted to the idea that failure builds character. But the willingness to accept the risk of failure is one of the costs of leadership and, therefore, the price of all success.”

Harold Shapiro President, Princeton University

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TC-389.7

Leaders Listen

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W-798

And the users exclaimed with a laugh and a taunt, it’s just what we asked for, but not what we want.

(Anon)

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X-MA-12

Source: Report of the Presidential Commission on the Space Shuttle Challenger Accident

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IA-282

X-MA-13 GS 9120 59

X-MA-14 GS 9120 60

Hubble

IP-566

Source: Hubble Space Telescope

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Hubble

IP-569

Source: NASA

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IP-359 63

IP-567

Optical Hubble Telescope Assembly

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IP-429.1

Source: Photo by Hubble Space Telescope’s Wide Field/Planetary Camera-II

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TC-389.8

Leaders Know That the Devil Is in the Details

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IP-185 GS 9120 67

Vortex

IP-838 GS 9120 68

IP-576.1

Space Shuttle Computer Synchronization Simplified As Planned Begin Search Timing Marker for Initialization First Flight Begin Search Initialization

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L1011

IP-571

Source: Lockheed

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TC-389.9

Leadership’s Biggest Problem

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Humans!

IP-186.1

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HC-204

Source: off the mark

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TC-389.10

Getting It All Right

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IP-415 77

TC-389.11

A Final Word…

(or Six)

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W-797

“If at all possible, be lucky!”

Al Ulteschi

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