Transcript *************[***V

Microsoft
Retail Management System
Success depends on more than store location
Agenda
Retail Owner’s World
Microsoft in Small & Medium Retail
Microsoft’s Suite for Small & Medium Retailers
Retail Management System Overview
Retail Management System Key Benefits
Retail Management System Feature Highlights
Can YouYour
Solving
Relate?
Pain: Our Vision
Anxiety
Pressure
over
tochanging
change
Solution
Need to get on top
Low cost
Software
suite built
for the
of business
information
Total Cost of Ownership
Doesn’t
Need more
require
productivity
in-house
…with
a from
low
provides
experts
toTCO
use
mythat
&
employees
get
value
retailer designed to fully automate
their business across all channels
of commerce…
quick return on investment (ROI).
Need to improve
No worry, hassles
customer service
Less time away from
Need more control
my business
Ecosystem
…delivered with partners to create a full solution for the customer…
About Our Company
ASSURED COMPUTING
TECHNOLOGIES
Over 1,000 Customers coast to coast and
beyond.
Over 10 Years in POS systems
Microsoft Certified Partner
Microsoft in Retail
What it means to you
Industry Leadership
Customer Commitment
Product Innovation
Microsoft in Retail
What it means to you
Industry Leadership
Microsoft R&D investment is highest in industry
Over 65% of POS lanes run on Windows
Top retailers use Microsoft
Over 30,000 SMB customers worldwide
Broad ecosystem of local, specialized retail partners
Microsoft in Retail
What it means to you
Industry Leadership
Customer Commitment
Outstanding customer support available 24/6
A complete set of in-depth customer training tools
Ongoing market research to address customer needs
Knowledgeable and responsive partners
Microsoft in Retail
What it means to you
Industry Leadership
Customer Commitment
Product Innovation
Product development investment up 300% since 2002
Over 50 dedicated software engineers
Intelligent workflows for efficient transaction processing
Wide compatibility with POS hardware and devices
Complete solution suite for small and medium retailers
A Software Suite Built for Retailers
Store Front
Applications
Back of
Store
Applications
Retail Management System
Store Operations
GP, Solomon,
Axapta, Navision
Microsoft Office System
Small Retailer
Retail Management System
Headquarters
Mid-size Retailer
Microsoft Retail Management System
Key Benefits
Streamline operations
Improve profit margins
Build customer loyalty
Manage business, not technology
Have a life outside your business
Microsoft Retail Management System
Key Benefits
Streamline operations
Automatically generate POs
View inventory status & best-price suppliers
Speed checkouts
Receive shipments & update inventory
Track inventory offline
Share reports
Connect POS data with Microsoft Office,
Dynamics GP, QuickBooks & more
Microsoft Retail Management System
Key Benefits
Improve profit margins
Easily adjust pricing
Identify best selling items
Track ROI from marketing
Eliminate card payment terminals & fees
Increase employee productivity
Up-sell & cross-sell your customers
Microsoft Retail Management System
Key Benefits
Build customer loyalty
Customize receipts & price labels
Reduce out of stocks
Accept multiple tenders
Use flexible pricing structures
Tailor marketing to customer preferences
Convey a professional image
Reprint receipts
Protect customers’ card information
Microsoft Retail Management System
Key Benefits
Manage business, not technology
Easily install & use RMS
Train employees in minutes
Gain insight & make decisions
Access online help
Tailor POS screens
Manage different inventory types
Add new lanes or stores
Utilize existing PC & software investments
Microsoft Retail Management System
Key Benefits
Have a life outside your business
Eliminate the need to always be onsite
Keep business data secure
Track employee performance & attendance
Identify theft or shrinkage
Get Started Today!
Next Steps
(Insert Partner Call to Action)
Get a free evaluation of RMS software
Plan implementation and deployment
© 2006 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.
Product Overview
Your Business
Head Office /
Lead Store
Individual
stores
Process customer transactions
Run real-time, customizable
reports
Manage inventory, customers,
pricing, vendors, purchasing &
more in stores
Control pricing, purchasing
& inventory across stores
View & analyze data company
wide
Set and monitor policies and
procedures for every store
Product Overview
Headquarters
Individual
Stores
Process customer transactions
Run real-time, customizable
reports
Manage inventory, customers,
pricing, vendors, purchasing &
more in stores
Control pricing, purchasing
& inventory across stores
View & analyze data company
wide
Set and monitor policies and
procedures for every store
RMS and GP Integration
RMS Store Operations
RMS Headquarters
Microsoft Dynamics-GP
Inventory Receipts
Sales Transactions
Customer Payments
Receivables
Management
Bank
Reconciliation
Purchase Order
Processing
General
Ledger
Customers,
Inventory, Supplier,
and Sales Data
POS Station
Accounting Integration Options
Basic Accounting Integration
Advanced Accounting Integration
From
Microsoft
Dynanics SL
Dynamics NAV
Dynamics AX
Dynamics GP
Small Business Accounting
From 3rd
Parties
Dynamics GP, SL, AX, NAV:
Accounting Linker from GNS
Dynamics GP, SL, AX, NAV:
Get Linked from Teknor
Dynamics GP: RMS
ConnectPro from Professional
Advantage
Dynamics GP: EasyTrac
WMS from ADC Technologies
Dynamics AX: Retail Chain
Manager from Columbus IT
Dynamics NAV: POSLink from
Elypsis Inc.
Dynamics NAV: RMSync from
Davidson-Richards
Over 30,000 SMB Customers
Case Studies
Verticals
Sporting Goods - Cadence 120 Bicycle Works
Specialty Apparel - Janie's Indian River Bazaar
Beer/Wine/Liquor - West Side Liquor
Jewelry/Gift – Kaufmann de Suisse
Large chain implementations
Avila
Eastern National (largest RMS customer)
Large single store implementation
The Moderne Ltd.
Dynamics GP Integration
Grand Canyon Association
Kuhlman
Case Study – Cadence 120 Bicycle Works
Customer Profile
Located in Alabama
Full-inventory bicycle store
with 3,500+ items & special orders
Needed to speed orders
& store processes
Needed serial number tracking
from receiving through assembly
Results
Faster purchasing saves
4 hours a week
Customized serial number tracking
tells what is assembled
Vendors more easily managed
Faster and easier repair checkout
Exportable data
“Finally, we manage every item, warranty, and repair in one
cohesive system. Each item has its own SKU, and we track
serialized items from receiving through assembly and sale."
Jon Jeffress, Co-owner, Cadence 120 Bicycle Works
Case Study – Janie's Indian River Bazaar
Customer Profile
Results
Revenues up 25 percent
Located in Florida
Receiving time cut 75 percent
4,000+ high-fashion women's apparel,
jewelry & accessory items
Stock turns two to three times faster
Needed to better manage special
orders, notes, stock levels &
reminders
Reports used to target marketing
All handwritten notes in one database
Unproductive vendors trimmed
More time for customers
"Microsoft Retail Management System was
the best business decision I could have made."
Janie Panasis, Owner, Janie's Indian River Bazaar
Case Study – West Side Liquor
Customer Profile
Family-owned business in Minnesota
Results
74 hrs / month saved on keg registration
Quicker transactions
Seven outlets offering wines, liquors,
beers, and party supplies
Greater flexibility in pricing and ordering
Reports show items to push or order
Annual growth for over 25 years
Needed flexibility for individual stores
with central control
Inventory easily tracked and adjusted
Double-digit sales growth for last
two years
“Twenty-four months ago, we didn't even scan bar codes.
Today, we're experiencing unprecedented growth with few
administrative headaches."
Robert I. Feuling, Owner, Westside Liquor
Case Study – Kaufmann de Suisse
Customer Profile
Results
Family-owned business in Quebec,
New York and Florida
Ambience is more conducive
to buying
Sell custom-designed high-end
jewelry and watches
Less clerical work means more selling
Information is typed once for all needs
Needed to reduce duplicate work flows
More control over inventory
Needed to analyze sales data
and focus marketing
Knowing sales trends guides decisions
"If you don't embrace the future, you're clinging to the past.
Your customers see all these advantages when they shop
other stores. Wouldn't you want to offer them too?"
Moneca Kaufmann, General Manager, Kaufmann de Suisse/Montreal
Case Study – Avila
Customer Profile
Results
11 thriving small-footprint
airport stores and kiosks
Card purchases approved in seconds
Needed faster checkout lines
Inventory reduced 35 percent
Needed to reduce paperwork
and improve reporting
Chain-wide stock entered once
Needed detailed sales info for airports
Real-time reports at headquarters
Buying budgets finished faster
Receiving time cut & security improved
"Last year Microsoft RMS and Small Business Manager
gave us our tightest agreement ever between book
and physical inventory."
Kathleen Avila, Managing Member, Avila Retail
Case Study – Eastern National
Customer Profile
227 not-for-profit stores throughout
National Parks and historical sites
such as Lincoln Memorial & Ford Theater
Results
Largest stores using RMS
account for 80% of $30 million in sales
Sell books, memorabilia, glassware
Better sales & cash management
reduce problems
Needed more timely reports,
better inventory control & replenishment
Inventory-level reports
aid purchasing decisions
“Now we have more timely and accurate inventory
and sales reports”
Hank Schmoyer, IT Manager, Eastern National
Case Study – The Moderne Ltd.
Customer Profile
One of Ireland's largest clothing stores
Results
Cash flow increased and stock reduced
Customer preferences tracked
In business 80+ years
Upsells suggested at checkout
Needed a flexible POS and retail
management system
Items quickly located
Needed to reduce stockroom space
Inventories easily tracked and adjusted
Wanted to do online sales
Stock and transaction data
accessed remotely
"When we saw how Store Operations connected and talked to
everything, we got new ideas that went far beyond our initial plans.
Things we thought only the big boys could do started looking possible.
Now we've done them."
Ross O’Dowling, Owner, The Moderne Ltd.
Case Study – Grand Canyon Association
Customer Profile
Results
Saved $40,000 in technology costs
6 stores part of National Park Service
Sell 800,000 gift & souvenir items
with 300,000+ transactions
and $20 million annual revenue
Needed clear data paths and audit trails
between stores and warehouse
Increased profits 52%
Expenses cut with tighter stock levels
Fulfillment speed increased
with automated orders
System flexibility meets needs
Integration with Great Plains provides
complete business solution
“The new system has helped us improve inventory management
and reduced overall inventory levels while maintaining required stock
levels at the stores. That change translates into cash in the bank,
especially during slower winter periods."
Brad Wallis, Executive Director, Grand Canyon Association
Case Study - Kuhlman
Customer Profile
Results
Over 70 stores in 18 states
Executives make better decisions
using real-time, customized reports
Sell modern clothing & accessories
More cash realized from
"charge-and-send" sales
& global customer base
Needed to roll up inventory
and financial information regionally
and nationally
Complex reconciliations done in minutes
End-of-day closing takes "zero" time
“I expect the Microsoft solution will pay for itself in
the first year. Just the staff hours it saves will do that”
Scott Kuhlman, CEO, Kuhlman Co.
Detailed Installation Slide
System Requirements
Operating
System
PC
RAM
RMS Store Operations
RMS: HQ
Windows 2000, Windows
XP or Windows Server
2003
Pentium III or greater
Pentium IV
Recommended
64MB Minimum
128MB Recommended
Windows 2000, Windows
XP or Windows Server
2003
Pentium III or greater
Pentium IV
Recommended
128MB Minimum
256MB Recommended
Hard Disk Space 50MB Available
60MB Available
CD ROM Drive
Yes
Yes
VGA
POS: 800x600
Manager: 1024x768 or
higher
1024x768 or higher
Note: MSDE included on both products. SQL sold separately. SQL recommended for RMS:
HQ installations.
ASSURED COMPUTING
TECHNOLGIES, Inc
(877) 627-0636
Your Partner in POS
Move ahead today and grow!
Microsoft
Retail Management System
Success depends on more than store location