Transcript Online Presentation - Quality for Business Success Inc.
BankTrust Plaza Suite 1210 255 Ponce de Leon Ave.
San Juan, Puerto Rico 00917
Quality for Business Success Inc.
A Different Research and Consulting Team
1-787-758-1003 www.qbsteam.com
Columbus Center Alambra Plaza Suite 1460 Coral Gables, Florida 33134
A Different Research and Consulting Team
Quality for Business Success is a Multidisciplinary Team of Researchers and Consultants specialized in Strategy Formulation and Deployment, Organizational Design, Total Quality Management Systems, Business Process Reengineering, Human Resources Development, Organizational Culture, and Institutional Change.
Quality for Business Success Inc.
Our Mission
Transform Organizations towards Higher Levels of Development, Capability, and Performance
Our Vision
A High-Impact Multinational Change Agent at the Individual, Organizational, and Social Level
Spanning the World
Puerto Rico and the Caribbean Mainland USA • Latin America • Spain
Our Team
Sixty two (62) experts in the fields of Organizational Strategy, Organizational Design, Human Resources Management, Clinical and Industrial Psychology, Psychiatry, Career Management & Outplacement, Engineering, Economics, and Management
Executive Team
Eng. Ramón L. Rivera
President QBS L.A.
Certified Quality Engineer, Expert in Strategic Planning, Organizational Design, Quality Management Systems, and Customer Relationship and Brand Management
Eng. Ulises Pabón
Executive Vice President BSEE, University of Puerto Rico, Main Researcher and Consultant, Director of the QBS Creativity Institute, Expert in Strategy Formulation and Deployment, Organizational Design, Reengineering, and High Performance Systems
Dr. Manuel A. Morales
President and CEO Ph.D., University of California at Berkeley, Main Researcher and Consultant, Expert in Behavioral Sciences, Organizational Design & Transformation
Principals
Rafael Ríos CCP
Vice President HR Services MBA, Louisiana State University, Expert in Human Resources Systems, Career Development, Competency Modeling, and Compensation Systems. Organizational Design, and Organizational Change
Dr. Dolores del Castillo
Director Psychological Services Ph.D.,Universidad Sagrado Corazón de Puerto Rico, Leads the QBS PADE System and the Emotional Intelligence Institute. Overseas the areas of Psychometric Testing, Organizational Development and Assessment
Eng. Roberto Molina
Industrial Engineer BSIE, University of Puerto Rico, Lead the company’s Reengineering and Statistical Process Control Team, Expert in Information and Expert Systems
A Wide Customer Base
Manufacturing Sector
• Pharmaceuticals • Electronics • Software • Bio-Engineering • Chemical • Consumer Products • Contract Manufacturing
Government Sector
• PR Supreme Court • Federal Court • PR Government Agencies • Federal Government Agencies • PR Legislature
Service Sector
• Tele-Communications • Insurance • Banking • Fuel and Oil • Sales
Non-Profit Sector
• ACODESE • PR Mfg Association • Chamber of Commerce • Rotary Club • Latin-American Association of Community Development Institutions
Organizational Design
Direction Strategy Knowledge, Skills and Mind-Sets People Power Structure Motivation Rewards Information Processes
Behavior
Performance
Culture
Strong Knowledge Foundation
Systems Theory Competitiveness Theory and Strategy Formulation/Deployment Business Sector Integration Intelligence Organizational Design and Development Organizational Transformation and Change Processes Business Process Reengineering Human Behavior and Learning 6 Sigma and Process Excellence Finance and Economics Theory
Scope of Services
Strategic Analysis Strategy Formulation Business Sector Integration Strategy Deployment Balanced Score Card Training and Development Cultural Transformation Change Management Corporate University Organizational Design High-Performance Work Systems Management Systems Value Chain Optimization Compensation Systems Rewards and Recognition Recruiting / Outplacement Career Management Psychological Services 6 Sigma and Process Excellence Business Process Reengineering Quality and Customer Relationship Systems Marketing and Brand Management e-Enabled Business Processes
Key Projects; Some Examples
Latin-American Association of Community Development Institutions Strategic Planning and Deployment SHELL Caribbean and Central America Engineering Support Regional Organization Design and Development AT&T Latin America Region Organizational Design and Development J&J Business Unit / Shared Services Organizational Design Bacardi Corporation Strategic Planning, Business Realignment, and Business Process Reengineering Prebel Colombia Business Strategy and Organizational Development Microsoft Manufacturing Outsourcing Strategy/Implementation Intel Latin-America Logistics Team Development Itabo Industrial Park (Dominican Republic) Strategic Positioning Banco Popular / Banco de Ponce Merger Hoechst PR and Rhone-Poulenc PR Merger and Restructuring
A Typical Intervention
Knowledge, Experience, Benchmarks, and Technologies Research, Methods, and Processes Problem Situation Opportunity Challenge Analysis, Synthesis, and Design Tools Results Measurement and Developmental Facilitation Solution Results