Transcript HHS Accelerator

Using Technology to
Streamline Government
Contracting
Michelle Jackson
Human Services Council
The procurement process is complex,
time consuming, and duplicative.
Current System:
• 220 programs over 14 Mayoral
human service agencies,
purchasing similar services, in
the same neighborhoods, with
limited cross-agency
coordination
• Average of over 15 months
from issuance of RFP to
registration of contract
HRA
HPD
DFTA
CJC
DYCD
DHMH
DJJ
SBS
ACS
DHS
DOP
DOC
• Decentralized, non-standard
development of procurements,
reimbursement rates, and
service area framework
• Low capacity for cross-agency
coordination, performance
assessment and consistent rate
payment
1 DJJ has subsequently merged with ACS
Housing
Support
Transportation
Behavioral
Health
Child Care
Shelter
Services
After School
Programs
Group Homes
Primary
Care
Employment
Services
Family
Support
HHS Accelerator
Re-engineers the City’s procurement process, contracting
structure and post award actions to enable innovation
among Client and Community Services providers
Anticipated results:
• Make the procurement process faster and simpler
• Reduce redundant paper‐based
contracting burdens for Service
Providers and Agencies,
lowering administrative costs
• Strengthen and broaden the
pool of Service Providers
doing business with the City
• Leverage technology to streamline process and facilitate
transparency
Components of HHS
Accelerator
Business Application
•Providers answer organizational questions
and submit core documents
•Are then “prequalified” to compete for RFPs
•Eliminates redundant questions and allows
providers to focus on scope of work
Components of HHS
Accelerator
Document Vault
• Online vault that allows providers to upload, store,
and share documents that are regularly submitted as
part of the contracting process
• Saves time and frustration because documents can be
easily accessed and shared
• Providers can keep track of documents and if they
have been shared
• Documents remain available to recipient
organizations, including any new users, unless
unshared
Components of HHS
Accelerator
Service Catalog
•Providers, as part of the online application, check
areas of service so that they can receive RFP
notifications electronically
•Services are defined in a more basic way – as core
activities, such as case management – allowing
providers to expand what types of RFPs they receive
and can compete for
Components of HHS
Accelerator
Procurement Roadmap
•List of upcoming and released procurements
•Summary of procurements and who is eligible to
apply
•Allows providers to plan in advance for
procurement opportunities and see other RFPs they
are qualified to compete for
What’s Next for Accelerator
•Over 1,000 providers are registered and qualified to
compete
•First set of RFPs have been released through
Accelerator
•The City is working on common financial reporting
through the Accelerator system
Other Initiatives
• New York State has created a system similar to
HHS Accelerator, with a document vault and
Master Grant Contract, called NY Grants Reform
• HHS Accelerator Data is working on common
performance measures for various service areas
• New York City is working with HSC on centralized
audit functions
References
• HHS Accelerator: www.nyc.gov/hhsaccelerator
• NY Grants Reform: http://grantsreform.ny.gov/
• Michelle Jackson: (212) 836-1588 /
[email protected]
• Human Services Council:
www.humanservicescouncil.org