Transcript CoC May 6 Presentation - Homeless Services Network of Central

Our community continuum of
care has been developing a
Coordinated Assessment
System for homeless persons
in our community for the
past year.
Recently, the Veteran’s
Administration chose 25
Cities to assist in this effort,
our Orlando area being one
of them.
The 25 Cities Project
Seattle
Detroit
Portland
Boston
Chicago
New York
Denver
Philly
San Francisco
Fresno
Los Angeles
Las Vegas
Riverside
Baltimore
Tucson
Washington
Phoenix
Atlanta
San Diego
Honolulu
Houston
Tampa
New Orleans
Orlando
Miami
PARTNERS IN ORLANDO 25 CITIES
This effort involves the use of a
Coordinated Assessment and Housing
Placement system (abbreviated CAHP)
in conjunction with our developing
Continuum of Care Coordinated
Assessment System through Homeless
Services Network using HMIS .
The 25 Cities initiative uses CAHP to create
the parts of the system that are easier to
implement. We will be participating in a
special 100-day “Rapid Results” effort
aimed at helping us quickly start this
system.
The effort focuses, initially, on moving the chronically
homeless and homeless veterans living in downtown
Orlando and East Orange County, from street to
home. Once the new system is up and running, it
will then be brought to other geographic areas in our
continuum of care and then extended to the
remaining homeless populations in our continuum of
care.
Implementation Approach: Rapid Results
• 100-day project cycles
– Each project a complete cycle: design, build, and use
– Learning-though-implementing: adjust/refine processes and
policies, and build/reinforce new habits and behaviors
• “Shrink the Change”
– Start with one population and/or geography, build from there
• “Designers are Implementers”
– Front line staff design and implement each 100 day project
– Leaders scale-up innovations, based on recommendations
provided by front-line teams
Challenge: Build a pilot CAHP system for Veterans and
Chronically Homeless living in Orange County & Orlando, in 100
days
We are here
Pre-Project
Community
Design
Workshop
Day 1
Jun 4th-5th
Implement
Day 50
Midpoint Review
Day 100
Sustainability Review
WHAT IS A COORDINATED ASSESSMENT
AND HOUSING PLACEMENT (CAHP)
SYSTEM?
Lots of passion & hard work, but…
Without a CAHP
• It’s a “Maze” that many clients and case
workers can not navigate
• System resources are not optimally utilized
• Hardest to serve get left behind
Graphic created by Chris Ko,
United Way of Greater LA
With a CAHP System
• Link each person to the right
housing for their needs
• Lower admin costs, increase
efficiency and speed
• Ease collaboration among
providers
Our Vision
Graphic created by Chris Ko, United Way of Greater LA
Building the CAHP System Engine
Front End
Back End
Most vulnerable entered into the system,
prioritized and ready for housing
Housing supply identified and vacancies
entered into the system
Common
Assessment
MATCHING!
Inventory of available
housing resources
Coordinated outreach
Prioritization
Vacancy notification
Case Conferencing
Eligibility matching
Housing Navigation
Key Changes that a CAHP Requires of Provides
Providers of Outreach and Case
Management Services…..
• Use of common assessment
tool (VI-SPDAT)
• Participation in Case
Conferencing & Coordinated
Outreach Groups
• Enter data into common
data-base (PMCP)
Providers of Housing
• Selection/Assignment of
residents from single
community-wide list (when
allowed by funding
parameters)
• Enter vacancies into
common database (PMCP)
Visualizing The common data-base:
Performance Management and
Communications Platform (PMCP)
Common
Assessment
Tool
Match
Initiation
Form
Aggregate
Client
Tracker
Case
Conferencing
Tool
Client
Profile
Housing
Vacancy
Forms
Housing
Vacancy
Trackers
Benefits to our Community?
Providers of Outreach and Case
Management Services…..
• Better, more efficient
collaboration across
organizations
• Easier time finding out what
housing is available and what
requirements are
• Less paper work
• Easier time finding out who is
most vulnerable/chronic
Providers of Housing
• Better, more efficient
collaboration across
organizations
• Reduced vacancy times:
Instantly know which clients
qualifies for your housing
• Greater assistance from
other orgs in helping clients
get documents in order
Challenge: Build a pilot CAHP system for Veterans and
Chronically Homeless living in Orange County & Orlando, in 100
days
We are here
Pre-Project
Community
Design
Workshop
Day 1
Jun 4th-5th
Implement
Day 50
Midpoint Review
Day 100
Sustainability Review