Transcript 03raj Types of Consultancy

Adapted from
Type
Dr.
Joe
author
O’Mahoney
names and
hereCalvert Markham
O’Mahoney and Markham:
Management Consultancy, 2nd edition
Chapter 3: Types of Consultancy
© Oxford University Press, 2013. All rights reserved.
Chapter Objectives
You will learn:
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The differing business models of consultancy.
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The types of services that firms offer.
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The various sectors that consulting firms serve
O’Mahoney and Markham: Management Consultancy, 2nd edition
3.1 Consultancies by business model
O’Mahoney and Markham: Management Consultancy, 2nd edition
Different consulting business models
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Hybrid vs. pure consultancies
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Niche vs. general consultancy
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Small vs. large consulting
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Body-shopping
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Internal consulting
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Contracting
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Interim management
O’Mahoney and Markham: Management Consultancy, 2nd edition
3.1 Consultancies by business model
O’Mahoney and Markham: Management Consultancy, 2nd edition
Different consulting business models

Hybrid vs. pure consultancies

Niche vs. general consultancy

Small vs. large consulting

Body-shopping

Internal consulting

Contracting

Interim management
O’Mahoney and Markham: Management Consultancy, 2nd edition
3.2 Consultancies by service
O’Mahoney and Markham: Management Consultancy, 2nd edition
Problems of categorisation
O’Mahoney and Markham: Management Consultancy, 2nd edition
Problems of categorisation
O’Mahoney and Markham: Management Consultancy, 2nd edition
Strategy Consulting
• What is strategy consulting?
• What should strategy consultants do?
• What do strategy consultants do?
• Strategy deliverables
O’Mahoney and Markham: Management Consultancy, 2nd edition
Elements of Strategic Management
Johnson, Scholes & Whittington (2010)
13 | Presentation Topic | Russian Railways Corporate University
http://www.houd.info/Fads.pdf
What is the role of the consultant?
What should consultants do?
https://www.youtube.com/watch?v=vv3p6lMdC7c
Based on Alan Weiss
http://www.summitconsulting.com
IT Consulting
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Consultants and technology
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IT consultancy work
O’Mahoney and Markham: Management Consultancy, 2nd edition
Who does what in IT consulting?
O’Mahoney and Markham: Management Consultancy, 2nd edition
Project Management Triangle
IT Project Roles
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Business Owners / Product Managers
Business Analyst
Systems analyst
Systems architect
Coder
O’Mahoney and Markham: Management Consultancy, 2nd edition
Change management consultancy
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BPR
TQM / Lean
Culture change
HRM
Operations consulting
Program / Project Management
Other specialisms
O’Mahoney and Markham: Management Consultancy, 2nd edition
3.3 Consultancy by sector
O’Mahoney and Markham: Management Consultancy, 2nd edition
The sectors served by consultancy
O’Mahoney and Markham: Management Consultancy, 2nd edition
Consultancy sectors
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Finance & banking
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Telecoms & entertainment
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Government
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Health
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Utilities, energy, mining and infrastructure
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FMCG, retail & consumer business
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Manufacturing
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Social sector
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Environmental
O’Mahoney and Markham: Management Consultancy, 2nd edition
The Public Sector
O’Mahoney and Markham: Management Consultancy, 2nd edition
Summary
O’Mahoney and Markham: Management Consultancy, 2nd edition
Summary
This chapter has outlined the different segmentations of the consulting
industry. The key points include:
Strategy consultancies are moving downstream and doing management
work, whilst IT and outsourcing consultancies are trying to move
upstream into the same area.
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IT, finance and manufacturing companies are increasingly offering
consultancy services to boost their revenues.
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Procurement departments are increasingly used to batter down
consultancy fees.
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Banking and finance account for most of the income in private sector
consulting, but public sector has grown enormously over the last ten
years, especially in IT consulting.
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O’Mahoney and Markham: Management Consultancy, 2nd edition