Inmarsat Global Customer Operations

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Transcript Inmarsat Global Customer Operations

Inmarsat Global Customer Operations
VP. Customer Services: Lesley Kelly
Email: [email protected]
Tel: +44 207 728 1926
Mobile: +44 7764 334 502
Resolution – 10 Days
Updates- 2 or 24 Hours
Acknowledgement – 2 hours
Director of Customer Services: Michele
Parkin
Email: [email protected]
Tel: +44 207 728 1215
Mobile: +44 7739 778 124
Customer Support Team Managers
Francis Adams
Email: [email protected]
Tel: +44 7764 467 679
Technical Support Team Manager
Ariel Borghero
Email: [email protected]
Contact Tel: +44 207 728 1629
Chris Hobbs
Email: [email protected]
Mobile: +44 7889202139
Bill Gibbons
Email: [email protected]
Mobile: +44 7710 379 608
Resolution – 5 Days
Updates- 2 or 24 Hours
Acknowledgement – 2 hours
Global Implementation Manager:
Chris Dunkin
Email: [email protected]
Tel: +44 207 728 1916
Mobile: +44 7889 414 305
Director of [or equivalent] Customer Services:
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Inmarsat Global Operations Centre
Email: [email protected]
lnmarsat Tel: +44 207 728 1020
lnmarsat Tel: +44 207 728 1300
lnmarsat Fax: +44 207 728 1142
Resolution – 3 Days
Updates- 2 or 24 Hours
Acknowledgement – 2 hours
Manager, Global Operations Centre :
Ray Halliday
Email: [email protected]
Tel: +44 207 728 1544
Mobile: +44 7734 719 927
VP [or equivalent] Customer Service & Operations:
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Manager [or equivalent]
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Team Leader [or equivalent]
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Customer Support Helpdesk
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