Transcript Student Administration System (SAS)

STUDENT ADMINISTRATIVE SERVICES
SECTION/BILLINGS (SASSY BILL)
Training
CUSTOMER SERVICE
STUDENT ADMINISTRATIVE SERVICE SECTION/BILLINGS, PRIDES OURSELVES IN BEING A
CUSTOMER SERVICE HUB FOR STUDENTS AND OTHER STAKEHOLDERS.
HALLS OF
RESIDENCE
EXAMS
MR. LINCOLN GORDON
FACULTY
OFFICE
STUDENT’S
RECORDS
OUR ROLE:
Responsible for:
 Billing Students
 Ensuring billing information is correct
 Ensuring computer based systems are
efficient and effective
 Providing accurate accounts information to our students,
stakeholders and management.
 Ensuring that payments that are made at all external locations are
loaded to the students accounts. (Paymaster, Bill Express, NCB etc.)
 Billing & Collecting from external stakeholders
STUDENT PROCESSES (CONT’D)
The following processes are also performed by the section:
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Processing of student refunds
Tuition Letters (at a cost of $100)
Statement of accounts (at a cost of $100)
Scholarships (credit a student’s account etc)
Installment Arrangements
Reconciliation of Student Accounts
SYSTEM IMPROVEMENTS
To enhance the service that we offer, we have put in place an active email
system to facilitate any queries our students might have.
[email protected]
These queries are investigated and responded to by
Our customer services officer.
Other improvements:
• Bursary Online Student System (BOSS)
INSTALLMENT PLAN
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All miscellaneous fees MUST be paid
All Residence fees MUST be paid (for semester 1)
25% of tuition charged
The plan is done on the balance on tuition
The plan application can be accessed on BOSS
• Proposed date for the start of the plan is AUGUST 2, 2014
STUDENT CHARGES
There are three main ways students are charged and they are as follows:
• Tuition – This is based on the number of courses/credits a student is
registered for.
• Miscellaneous – Health, Dental, Guild, Hall attachment/service,
Sports
• Residence fees – This charge is dependent on the hall the student
choose to live on
• Other charges are now applied to students
account (eg. Lab manual, a status letter etc)
IMPORTANT TO NOTE FOR ACADEMIC YEAR 2014/2015
TUITION COST FOR STUDENTS IN MERGED FACULTIES
FULL TIME
- $259,901.00
PART TIME
- $8,663 PER CREDIT
26 CREDITS FOR SCIENCE AND TECHNOLOGY ($225,238.00)
*DEADLINE FOR PAYMENT: SEPTEMBER 1, 2014*
MISCELLANEOUS FEES
- $14,748.00 COMMUTING STUDENTS
- $21,748.00 RESIDENTS
*ALL MISC FEES WILL BE CHARGED IN ONE SEMESTER*
ID COST
- $500.00
Residence in Hall (full-time students only)
HALL NAMES
Traditional Halls - Single Rooms
Traditional Halls –Double Rooms
Chancellor Hall (Block X)
ABC - Single
A.Z. Preston Hall – Single Rooms
A.Z. Preston Hall –Double Rooms
Rex Nettleford Hall - Single
Elsa Leo-Rhynie Hall - Single
Elsa Leo-Rhynie Hall - Double
YEAR
$191,330
$161,650
$253,870
$201,930
$207,760
$175,165
$226,840
$233,200
$198,220
SEM 1
$106,134
$89,670
$140,826
$112,014
$115,248
$97,167
$125,832
$129,360
$109,956
SEM 2
$85,196
$71,980
$113,044
$89,916
$92,512
$77,998
$101,008
$103,840
$88,264
PAYMENT AGENCIES
• Students’ Loan Bureau
• Five application process statuses (A – E)
• Status “E” final stage
• Does not pay Miscellaneous Fees
• Student account credited before actual cash received
• Lending agencies
• MUST pay over cheque to the UWI
• Letter stating loan process will not be accepted
• Scholarships
• Letter from the donor (some donors)
• Actual payment
*Its is your responsibility to ensure payment is made to your student account
LOCATIONS TO MAKE PAYMENTS TO UWI
These may be paid at various locations:
• Bill express
• Paymaster
• NCB
• UWI (Mona) & Community Co-op.
Credit Union Ltd
• Online using a credit card
• Bursary Cashier
GO AHEAD AND ASK THE QUESTIONS YOU MAY HAVE