Transcript Star Alliance Member Airlines - INTRA fare sheets for travel agents

Star Alliance Member Airlines
STAR ALLIANCE MEMBERS
STAR ALLIANCE MEMBERS
STAR ALLIANCE MEMBERS
STAR ALLIANCE AWARD TRAVEL ( TG )
TERMS AND CONDITIONS
 APPLICABLE FOR AWARD TRAVEL ON A SINGLE STAR ALLIANCE AIRLINE, OR ON
TWO OR MORE AIRLINES.
 VALID ON STAR ALLIANCE OPERATED FLIGHTS ONLY.
 FOR ROUNDTRIP TRAVEL AND MUST RETURN TO THE COUNTRY OF ORIGIN.
 ONE ENROUTE STOPOVER IN EACH DIRECTION. ONE OPEN JAW AT POINT OF
TURNAROUND OR ORIGIN IN THE SAME COUNTRY IS ALLOWED.
 STOPOVERS ARE MOT PERMITTED IN THE COUNTRY OF ORIGIN OR WHEN
TRAVELING WITHIN A SINGLE COUNTRY.
 NO STOPOVER IS PERMITTED ON PURE DOMESTIC TRAVEL.
 CONNECTIONS MUST BE ON THE FIRST AVAILABLE FLIGHT WITHIN 24HRS WHEN
REQUIRED BY ROUTING AND ARE NOT CONSIDERED STOPOVERS.
STAR ALLIANCE AWARD TRAVEL ( TG )
TERMS AND CONDITIONS (continue)
 BACKTRACKING IS ALLOWED WHEN REQUIRED BY THE STAR ALLIANCE NETWORK
FOR CONNECTING FLIGHTS ONLY, AND STOPOVERS ARE NOT ALLOWED WHEN
BACKTRACKING.
 MIXING OF CLASS IS NOT PERMITTED.
FIRST CLASS AWARD TRAVEL MAY NOT BE AVAILABLE ON ALL SECTORS DUE TO
AIRCRAFT OPERATIONS. HOWEVER, FIRST CLASS AWARD REDEMPTION WILL BE
APPLIED TO THE ENTIRE AWARD JOURNEY.
 ALL TAXES AND SURCHARGES ASSOCIATED WITH AWARD TRAVEL ARE THE
RESPONSIBILITY OF THE MEMBER OR TICKET HOLDER AND MAY BE COLLECTED AT
TICKET ISSUE OR DURING THE AWARD JOURNEY.
STAR ALLIANCE AWARD TRAVEL ( TG )
TERMS AND CONDITIONS (continue)
 STAR ALLIANCE AWARD TICKET VALIDITY AND CONDITIONS SUBJECT TO AWRAD
RULES.
 AFTER TICKETING A FEE OF THB2850 / USD 75.00 IS APPLIED FOR RESERVATION
CHANGES.
AIR AWARDS ON STAR ALLIANCE AIRLINES
ECONOMY CLASS
AIR AWARDS ON STAR ALLIANCE AIRLINES
BUSINESS CLASS
AIR AWARDS ON STAR ALLIANCE AIRLINES
FIRST CLASS
AIR AWARDS ON STAR ALLIANCE AIRLINES
GEOGRAPHIC KEY
EXAMPLE
BKK – FRA – MRS – MUC – BKK
TG
LH
LH
TG
EXAMPLE
BKK – FCO // MAD – FRA – BKK
TG
LH
TG
EXAMPLE
BKK – PVG – ICN – BKK
TG
OZ
TG
EXAMPLE
BKK – FRA – JFK // BOS – FRA – BKK
TG
LH
LH
TG
EXAMPLE
BKK – LAX // CLE – LAX – BKK
TG
CO
TG
EXAMPLE
BKK – X/NRT – ORD – MSP – X/ORD – NRT – BKK
TG
NH
UA
UA
NH
TG
EXAMPLE
BKK – X/ZRH – TLV – X/MUC – BKK
TG
LX
LH
TG
BACKTRACKING ROUTE ….. NOT ALLOWED TO STOP AT CONNECTING POINTS
TO BKK
FROM BKK
EXAMPLE
DPS – BKK – X/MAD – BCN – X/MAD – BKK – DPS
TG
TG
JK
JK
TG
TG
ONE ENROUTE STOPOVER ALLOWED IN EACH DIRECTION, NOT ALLOWED TO STOP AT
BACKTRACKING POINTS.
TO BKK-DPS
FROM DPS-BKK
STAR ALLIANCE ROUND THE WORLD
TERMS AND CONDITIONS
ROUND THE WORLD AWARD TRAVEL IS VALID ON ALL STAR ALLIANCE OPERATED
FLIGHTS.
AWARD TRAVEL MUST BE ON A CONTINUOUS WESTBOUND / EASTBOUND DIRECTION
AND RETURN TO THE COUNTRY WHERE TRAVEL ORIGINATED.
AWARD TRVEL IS VALID FOR A MINIMUM OF 10 DAYS AND MAXIMUM 1 YEAR FROM THE
DATE OF TICKET ISSUE.
MAXIMUM 10 STOPOVERS AND MINIMUM 3 STOPOVERS ALLOWED PER ROUNDTRIP
JOURNEY.
ONE SINGLE OPEN JAW IS PERMITTED IN ADDITION TO ALLOWANCE STOPOVERS.
ONE STOPOVER ONLY IS PERMITTED IN ANY ONE CITY.
TWO STOPOVERS ONLY ARE PERMITTED IN ANY ONE COUNTRY.
NO STOPOVERS IN COUNTRY OF ORIGIN.
BACKTRACKING IS ONLY PERMITTED UNDER CONDITIONS OF BACKTRACKING, OR AS
REQUIRED BY THE STAR ALLIANCE NETWORK.
TERMS AND CONDITIONS
SIDETRIPS REQUIRE AN ADDITIONAL AWARD TICKET OR A SEPARATE PAID TICKET.
CONNETTIONS MUST BE ON THE FIRST AVAILABLE FLIGHT WITHIN 24 HOURS WHEN
REQUIRED BY ROUTING AND ARE NOT CONSIDERED STOPOVERS.
NO MILEAGE RE-CREDIT IN PART OR WHOLE PERMITTED AFTER TRAVEL COMMENCES.
ALL TAXES ASSOCIATED WITH AWARD TRAVEL ARE THE RESPONSIBILITY OF THE
MEMBER OR TICKET HOLDER AND MAY BE COLLECTED AT AWARD TICKET ISSUE, OR
DURING THE AWARD JOURNEY.
STAR ALLIANCE ROUND THE WORLD AWARD ELIGIBILITY AND OTHER CONDITIONS,
EXCLUDING CONDITIONS STATED ABOVE, APPLY TO STAR ALLIANCE ROUND THE
WORLD AWARD TRAVEL.
ROUND THE WORLD AIR AWARDS ON STAR ALLIANCE AIRLINES
ECONOMY
BUSINESS
FIRST
EXAMPLE
BKK – NRT – LAX – DEN – EWR – FRA – FCO – BKK
TG
NH
UA
DEN
LH
LH
TG
FRA
EWR
LAX
CO
FCO
NRT
BKK
STAR ALLIANCE MILEAGE UPGRADE AWARDS
UPGRADE AWARDS ON STAR ALLIANCE AIRLINES
MEMBER CAN NOW REDEEM MILES FROM HIS / HER FFP PROGRAMME FOR
UPGRADE WITH SELECTED STAR ALLIANCE AIRLINES AND ENJOY MORE
COMFORT TO MORE DESTINATIONS ACROSS THE WORLD’S LARGEST
COMMERCIAL FLIGHT NETWORK.
STAR ALLIANCE MILEAGE UPGRADE AWARD BOOKING CLASS
BUSINESS CLASS
FIRST CLASS
: I
: O
REDEEM IN CONJUNCTION WITH PAID TRAVEL IN BOOKING CLASSES C, D, Y, B,
IN ADDITIONS





SQ ALLOWED BOOKING CLASS J
NH ALLOWED BOOKING CLASS J, Z, E
TK ALLOWED BOOKING CLASS Z
LX ALLOWED BOOKING CLASS Z,H, M
NZ ALLOWED BOOKING CLASS E, O, U
TERMS AND CONDITIONS
THIS AWARD IS VALID IF YOUR PAID TICKET SHOWS A STAR ALLIANCE AIRLINE OPERATING FLIGHT
NUMBER, AND IF THE BOOKING CLASS IS ELIGIBLE FOR UPGRADING.
THIS MEANS ON CODESHARE FLIGHTS, WHICH MAY BE MARKETED BY ANOTHER AIRLINE, THE
OPERATING CARRIER’S FLIGHT NUMBER MUST APPEAR ON YOUR TICKET.
UPGRADES ARE FOR ONEWAY, ONE SECTOR TRAVEL AND ARE SUBJECT TO PAID FARES IN SPECIFIC
BOOKING CLASSES.
UPGRADES ARE SUBJECT TO AVAILABILITY, ON CONFIRMATION YOUR UPGRADE IS STORED
ELECTRONICALLY AND ACCEPTED AT CHECK – IN.
MEMERS MAY REQUEST AWARDS FOR THEMSELVES OR NOMINEE PRIOR DEPARTURE DATE. EXCEPT
NH, TP FROM 7 DAYS TO 24 HOURS.
CAN BE REDEEMED FOR INTERNATIONAL FLIGHTS ONLY, EXCEPT NH, LH, TP, UA PERMIT UPGRADING
ON DOMESTIC FLIGHTS.
UPGRADE CAN ONLY BE REQUESTED AFTER THE ORIGINAL TICKET HAS BEEN ISSUED.
UPGRADES ARE ON A CONFIRMED BASIS ONLY.
EACH AUTHORIZATION NUMBER IS VALID FOR EACH UPGRADE SEGMENT.
ANY RULES AND CONDITIONS OF THE ORIGINAL TICKET CONTINUE TO BE APPLIED.
EXAMPLE
ISSUE TICKET
AT ANY STAR CARRIER
IF
IF NOT
MATCHING
MATCHING
CONTACT
MEMBER MILEAGE CARRIER
VERIFY TICKET CONDITIONS
MILEAGE
DEDUCT PROCESS
DUMMY PNR WITH
AUTHORIZED NUMBER
CONTACT OPERATING
CARRIER FOR ANY SPECIAL
SERVICE REQUEST
CREATE DUMMY PNR
EXAMPLE
Before Upgrade
After Upgrade
FREQUENT FLYER PROGRAMMES
Adria Airways (JP)
Aegean Airlines (A3)
Air Canada (AC)
Air China (CA)
Air New Zealand (NZ)
ANA (NH)
Miles & More
Miles & Bonus
Aeroplan
Phoenix Miles
Airpoints
ANA Mileage Club
Asiana Airlines (OZ)
Asiana Club
Austrian (OS)
Miles & More
Blue1 (KF)
bmi (BD)
EuroBonus
Diamond Club
FREQUENT FLYER PROGRAMMES
brussels airlines (SN)
Continental Airlines (CO)
Miles & More
OnePass
Croatia Airlines (OU)
Miles & More
Egyptair (MS)
EGYTAIR Plus
LOT Polish Airlines (LO)
Miles & More
Lufthansa (LH)
Miles & More
Scandinavian Airlines (SK)
EuroBonus
Singapore Airlines (SQ)
KrisFlyer
South African Airways (SA)
Voyager
Spanair (JK)
Spanair Plus
FREQUENT FLYER PROGRAMMES
Swiss (LX)
TAM (JJ)
TAP Portugal (TP)
Thai Airways Intl. (TG)
Miles & More
Fidelidade
Victoria
Royal Orchid Plus
Turkish Airlines (TK)
Miles & More
United (UA)
Mileage Plus
US Airways (US)
Dividend Miles
QUESTIONS?
ABOVE INFORMATIONS ARE SUBJECT TO
CHANGE WITHOUT PRIOR NOTICE
THANK YOU
JUN 30,11