Transcript Go WEST Transit

Go West Transit
Security, Category 1
Jude Kiah
Go West Transit, Director
Macomb, Illinois
Go West Transit
• Western Illinois
University and the city
of Macomb, IL
• Funded by students
5311, and state DOAP
Profiles
• Macomb, IL
• 20,000 population
• 70 miles from nearest
city of 100K or more
• 32,000 county pop.
• Heavy agricultural
base
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Western Illinois Univ.
Founded in 1899
13,000 students
11,000 in Macomb
4,500 in residence
halls
• 40% from Chicago
• 60% no transit exp.
Then and now
1999
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3 buses
2 routes
6 employees
(3 drivers)
150,000 riders
$360,000 budget
10,000 riders a week
2011
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30 buses
14 routes
90 employees
(62 drivers)
1.8 million riders
2.6 million dollar budget
53,000 riders a week
Security Timeline
•Fall 2005 – Ridership spikes on Late Night route. Vandalism
escalates. University investigates security options
•January 2006– Pilot program begins with one student on each
bus. 12 students hired.
•August 2006 – First Security handbook published
•January 2007– Supervisor level created. Senior officers added.
•September 2009 – New late night route added – staff now at 17
•April 2011– Daytime security on school routes added
Partners
City of Macomb – Funding Grantee
City police (Macomb PD)
County 911 center
Campus Police (OPS)
LEJA Department
Go West Transit
Synergies
• LEJA and Go West – provide partnership for high
achieving students to gain experience.
• Police and Go West – reduce police need on
streets – response to more pressing issues
• County 911 and Go West– 911 provides expedited
protocol for
• City and Go West – Reduced vandalism, DUI,
violence
Go West Security
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17 employees
Para-police (LEJA students)
Recommendation only
Expedited protocol with 911 center
Police response
CurricularTraining
Para – police training
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Incident writing
Verbal Judo
FTO and probation periods
Nightly evaluation procedures
After – action review
Peer hiring and promotion
Where are we going?
• Better technology
– Cameras
• Evolving Officer
outfitting
– Equipment
– Uniform (badging)
• Mandatory monthly
training
Partnering
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Trust is developed by small wins.
You won’t always agree.
Find mutual goals.
Celebrate the wins.
Continue to find what will work and treat
your partnership with care.