Transcript HC Area Awards Proce.. - Sodexo Motivation Solutions

Action
Cornerstones of CARE
Annual Area Awards Timeline
Description
Completion Date
Program
Communication
• Re-launch newly revised FY2011 Cornerstones of CARE –
Health Care Area Awards Program via webinars for Hospitals
& Seniors. Co-facilitating HRDs to review program description,
award categories and timeline with senior area team to include
all Health Care SVP’s, DM’s and HRD’s.
April 28 –
May 6, 2011
Nomination Process
• Managers may self-nominate by submitting via on-line
nomination process, to include photo, completed scorecard
and all other supporting data. DMs will receive a report from
their HRD for final review and endorsement to be completed by
September 1st annually.
----------------------------------------------------------------------------• Additional, optional recognition opportunities to be included in
the Awards Ceremony agenda:
• CARES Stories – SVP submits Top 10 CARES stories as rated
by designated operating area selection team, i.e., PRE Culture
Champions, Senior Area Team or SVP
• Presidential Citations
• Spirit of Sodexo Area Nominees/Recipients
• Food & Physical Safety “100% Club”
• Energy Star Award
• Anniversaries
• Chef Competition Awards
August
Selection Meeting
Example Meeting Live meeting or conference call format
conducted to review all nominees and vote on recipients.
Meeting format:
SVP/HRD Facilitate meeting. Attendees include area senior
leadership members; SVP, HRD, DM’s, Finance, Sales
1. HRD prepares and distributes Area Scorecard
spreadsheets with all nominees by category to the team.
2. SVP or HRD announces each category and each nominee’s
DM presents his/her candidate to the rest of the participants
and “makes a case” for his/her nominee.
3. After all nominee presentations have been completed for
the specific award category, each participant votes for who
they feel should be the recipient. Ballots are submitted
using a secret ballot process to the SVP or HRD (if meeting
is conducted via conference call, participants can send a
email to the SVP & HRD).
4. After all votes are tallied, HRD presents the next award
category and process is repeated.
August –
September
Award Selections
Option A: During live meeting or conference call, SVP
announces the recipient for each category and HRD sends SVP
Admin. a summary sheet for award ordering.
August –
September
Option B: HRD prepares a summary sheet of voting process to
the SVP for review and final approval. SVP approves recipients
and submits to HRD. HRD submits to SVP Admin for
processing award ordering. (If using Option B In an effort to
maintain confidentiality of the recipients until announced at the
award ceremony, the HRD identifies the top (3) candidates
(most votes) for each award category. DM’s are asked to be
prepared to present a brief description (4-5 lines), should their
nominee win the award.)
Cornerstones of CARE
Annual Area Awards Timeline
Action
Ordering Awards;
Description
Completion Date
SVP Admin orders all trophies through our approved vendor,
Inkwell, and Esteem Pass gift cards. (See R&R website for
approved trophy selection.)
September
Awards Ceremony
See included Award Ceremony examples. May choose to
create storyboards for each award category with nominees for
viewing at annual area meeting or Award pamphlets. Sample
pamphlets and ceremony themes available on R&R webpage.
September –
November
FUTURE:
Post -Awards
Ceremony
After annual awards celebration, HRD submits list of Award
Category Recipient(s) to National Health Care Committee for
national recognition.
Esteem Pass Gift
Cards and Award
trophies
September –
November
Cornerstones of CARE
HC Area Awards Ceremony Example
#1
I.
Welcome and Introduction
Facilitator
a. Review Agenda
b. Introduction of DVP / SVP
II.
Opening Comments: Importance of Recognition
Facilitator
a. Comments and Introduction of Special Guests
III.
Guest Speaker Presentation
Guest Speaker
IV.
Awards Ceremony
Facilitator
a. Introduce Nomination Process
V.
b. Introduction of First Award
Presenter(s)
Presentation of Awards
Presenters
a. Announcement of Recipient
Presenter
b. Brief Comments by DM
DM
c. Pictures with DVP and SVP
VI.
d. Introduction of next award/presenter
Facilitator
Closing Remarks
DVP or SVP
Cornerstones of CARE
Area Awards Ceremony Example #2
I.
Welcome and Introduction
SVP and/or HRD
A. Review Agenda
B. Present area specific recognitions, (optional) i.e.,
a. Food & Safety Audit “100% Club”
b. FY CARES Stories
c. Spirit of Sodexo Nominees/Recipients
d. FY 5, 10, 15, 20, etc. Anniversaries
(Ask those present to stand for recognition)
e. Chef Competition Awards
II.
Area Chef/Trainer
Awards Program Ceremony
A. Introduce Nomination Process
SVP or HRD
B. Presentation of Awards
Presenter(s) (Area Staff)
a. Announcement of Recipient
Presenter(s)
b. Brief Comments by recipient’s DM
DM
c. Pictures with DVP, SVP, DM & Recipient(s)
d. Introduction of next award presenter
III.
Closing Remarks
SVP or HRD
SVP
Cornerstones of CARE
Area Awards Script Sample
1. This Award is for MARKET SHARE also known as New Client Performance
Award
This award recognizes the individual that has achieved all measurements as outlined in
the contract proforma. Has exceeded both client and Sodexho expectations in first year
of operation
And the Nominees for (SVP’s Name) Area are:
And the Recipient of the Award is:
2. Our next award is for CROSS SALES, also known as Horizontal Sales Award
This award recognizes the individual that has operated the core service so well that
client has added additional services. Through this individual’s efforts Sodexho’s
reputation has grown stronger throughout the area.
And the Nominees for (SVP Name) Area are:
And the Recipient is: