Transcript Common Service Center

CMS Computers Ltd. began its journey in 1976, today operates as IT solutions
and Services Provider and pioneer in various segment of IT industry
Technology solutions and consulting services
eGovernance Solutions
Solutions in the Enterprise Security
Manufacturing kiosks
Card printing and card personalization
FMS and AMC support to large and Govt clients
Broadcasting Solutions
Operating from 8 branch locations and 80 support centers, it supports over 500
customers nationally.
R&D center with 100 plus resources involved in developing customized
products such as EDM, Kiosk, Security, EMS &Traffic systems.
R&D Centers in Mumbai, Pune and Thiruvananthapuram established in
1985 and recognized by Department of Scientific & Industrial Research,
Government of India and Department of Electronics (DoE).
Team of 100 plus professionals actively engaged in Software
Development for technology products.
Large pool of varied skills professionals to provide cost effective
solutions to customer across various industry segments with strong
hold on domestic client base in Corporate, Government and PSU
segments.
 To deliver Professional Service to all our customers by being
 Proactive – To customer Expectations
 Speedy – Prompt attention, Response and Delivery to Customers
 Creative – Innovative Solutions
 Flexible – Service Delivery
 Transparent – In all transactions to customer
 Reliable – Accurate Information and Services
Leadership & Responsibility: CMS has a clear vision and focus to
Strategize and bring out the best in people and Motivate people to
perform jobs with passion and conviction to deliver goals.
Integrity & Transparency: CMS is committed to be ethical, sincere and
transparent to their customers, employees and vendors by upholding
values and principles in every action and decision.
Respect For People: CMS value differences and treat employees,
customers and vendors with dignity and respect by developing
Confidence in each others capabilities and intension's.
Customers Delight: CMS provides Innovative IT solutions and services
for customers business excellence and strive to better through
processes, products, services and best IT practices.
Excellence: CMS achieve success through excellence, exhibiting the
highest levels of professionalism, competency and work environment
where each of us can excel.
Team Work: CMS work together synergistically and as a team with
customers, employees and partners to achieve common goals and
Build a relationship of trust, understanding and cooperation.
Vast Industry Experience
Strong Process Orientation
Knowledge of best practices
High performance and Scalable solutions
Best - of - breed technologies and robust architecture
Deep product knowledge and expertise solutions
Project management experience in large Corporate and Government
projects across India
Program Governance model to ensure smooth project execution
National presence nearly across all states , cities , districts and remote
locations. Maintaining over 500+ customers nationally
Diverse technical skills to support multi technology products. Premium
Quality Support at competitive Pricing
Well-developed processes & tools for delivering speedy resolutions
ISO 9001 - 2008 Certified in Software Design, Development, Testing,
Verification and Delivery including post Delivery Maintenance Services.
eSeva
Kendra
and
MeeSeva
First of its kind path breaking initiative in
the Citizens Service Center offering
category. This initiated by CMS in
association Govt of AP
AP RTA
Project
Centralized
Road
Transport
Dept
application. A common person can book
his test slots for Learners and Driving
license on line and dealers can register the
vehicle or pay taxes online
Kavery
Project
Registration process of Dept of Stamp and
Registration has been computerized and
the entire process of registration is
completed within 30 minutes instead of 30
days in past
Bangalore One
One of the most successful project in urban e
Governance domain. Theses centers offer 24X7
services under one roof in a comfortable environment.
CSC Maharashtra
Land records and Employment exchange are two most
successful
services
offered
through
“cmscsconline.co.in”
Gurudwara
Nanded Sahib
Online Payment of Donations and room booking at
Nanded Sahib Gurudwara.
Video
Conferencing
from jail
With the use of Video Conferencing highly sensitive
criminals are tried from the jail without taking them to
court.
Bangalore Traffic
Police
Internet based citizen complaint and suggestion
system developed For Bangalore city traffic
police(www.bangaloretrafficpolice.gov.in)
An e-governance project acting as a front-end delivery point for
Government, private and social sector services to rural citizens
of India in an integrated and seamless manner to offer complete,
accurate, current information and services.
The CSC is a strategic cornerstone of National e-Governance Plan
(NeGP) as a part of its commitment in the National Common
Minimum Program to introduce e-governance on a massive scale
to increased transparency, certainty and accountability in service
delivery to both citizens and business.
Current, Correct, Complete information to Citizens
Educate citizens about Government Services, Business
Process, Applicable RulesRights, Schemes and Benefits
offered
Improve the efficiency of Government Dept
Hassel-free environment
No long Queues
No Traveling
No Need to search forms and Filling them
Transparency, Accuracy and Certainty in
service delivery
CSC as a change agent
Promoting Rural entrepreneurship
Automated Revenue Support
Vehicle for Social Welfare and
Elevating Rural India
Accessibility, Convenience,
Transparency and Timeliness
Citizens
• Primary beneficiary of the scheme ( Availability of G2C, B2C in most
efficient and transparent manner at door step)
VLEs
• Nodal resource to offer various services to Citizens ( Employment
opportunity within the village )
District Collectorate
• District Level Co ordination agency ( Fast implementation of new
schemes and dissemination of information)
State Govt
SCA
Govt Of India
• State Level agency responsible for monitoring and policy making and
ensuring e readiness of department ( Increased penetration of Govt
services in deep interior part of states)
• Implementing partner to roll out project successfully ( Commercial
success)
• The central agency to lay road map and provide assistance by
formulating policies for the benefit of all stake holders of the project
( Achievement of good governance practice and reach to entire
population of the country)
Sr. No
District
1
2
3
4
5
6
7
8
9
10
11
Adilabad
EastGodavari
Guntur
Karimnagar
Kurnool
Nizamabad
Prakasam
Srikakulam
Vishakhapatnam
Vizianagaram
Warangal
TOTAL
Mandated Roll out number Total Rolled
( as per RFP)
out CSCs.
213
214
213
213
213
213
213
213
213
213
213
2,344
224
282
273
200
208
295
292
180
224
213
258
2,649
 Firewall: Microsoft ISA
 Operating System: Microsoft Windows 2003
 Web Server Software: Microsoft IIS 6.0
 DBMS: Microsoft SQL 2005
 Technology: Microsoft Visual Studio 2005 , AJAX
 Reporting Services: Microsoft SQL 2005
CSC
web
based
application
is
hosted
through
registered
“www.ap.cmscsconline.co.in” domain, each state application has a unique
URL and accessed through internet for respective state’s VLEs.
Web Application is designed using Microsoft .Net technology and with Ajax.
Servers are deployed & configured in virtual environment, in any given point
of time on demand web server nodes can be added to production
environment without any down time .
All the servers are with high end configurations and with latest technology,
works in Gigabyte speed secured network environment.
To handle the maximum inbound /outbound connections at web server level,
sufficient internet bandwidth is always available.
Server resources like memory, processor, disk I/O, network bandwidth
(internal & external) are monitored regularly using enterprise management
tools.
.
 Electricity Bill Payment-EPDCL
 Electricity Bill Payment-NPDCL
 APSRTC-Junior Assistants
 CEEP Fee Payment
 CST Return VAT 200 Return
 MEESEVA Services
 Central Server Integration
 SSDG Services
 Duplicate VOTER ID Card
 SSC Results
 Intermediate Second Years Marks
 Vocational First Years Marks
 Vocational Second Years Marks
 PSC Challan Payment
 AP Online Service
 EAMCET Services
 Financial Inclusion
 Mobile Recharge Service
 DTH Recharge Services
 PIN Recharges
 Bajaj Allianz Insurance
 DLF Insurance
 AIRTEL Bill Payment
 IDEA Bill Payment
 Vodafone Bill Payment
 ICICI Prudential Premium Payment
 Employment Information Service
 Tata Sky New Kit Installation and Activation
150 G2C,
B2C Services
More than 2500
VLEs developed
Rs 5K-10K Average
monthly income of VLEs
12000 Villages Covered under the
project in 11 Dist of AP
10 Lacs citizens availing various Govt
services
More than 75 Lacs Monthly Billing
100-90% Population covered by CSCs
MONTH
TRANSACTION COUNT
June-2012
July-2012
August-2012
September-2012
October-2012
November-2012
December-2012
January-2013
February-2013
March-2013
April-2013
May-2013
June-2013
3,09,343
4,00,329
4,31,802
4,68,591
4,31,112
5,51,522
4,96,457
4,35,625
4,62,971
5,23,684
5,58,928
6,46,358
1,131,252
Month wise CSC Count of Transactions
Count In Thousands
1,200K
1,131K
1,000K
800K
646K
600K
552K
400K
432K
469K
524K
496K
436K
431K
559K
463K
400K
309K
200K
0K
Jun-12
Jul-12
Aug-12
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
TRANSACTION COUNT
Feb-13
Mar-13
Apr-13
May-13
Jun-13
MONTH
June-12
Jul-12
August-12
September-12
October-12
November-12
December-12
January-13
February-13
March-13
April-13
May-13
June-13
TRANSACTION AMOUNT (in Rupees)
4,80,04,050
4,99,30,568
5,42,75,827
5,24,26,882
5,44,18,887
5,97,83,586
7,37,06,850
6,88,08,486
6,00,92,871
6,56,90,721
8,12,85,373
7,30,02,746
10,32,58,858
Month wise CSC Transaction Amount summary
Amount In Lacs
1,200L
(In Rupees)
1,033L
1,000L
813L
800L
737L
730L
688L
600L
480L
499L
Jun-12
Jul-12
543L
524L
544L
Aug-12
Sep-12
Oct-12
657L
601L
598L
400L
200L
0L
Nov-12
Dec-12
Jan-13
TRANSACTION AMOUNT
Feb-13
Mar-13
Apr-13
May-13
Jun-13
MONTH
VLE EARNINGS (in Rupees)
June-2012
July-2012
August-2012
September-2012
October-2012
November-2012
December-2012
January-2013
February-2013
March-2013
April-2013
May-2013
June-2013
9,65,470.23
23,75,459.11
26,33,080.88
28,76,795.10
21,72,137.90
37,59,279.89
30,88,857.19
24,22,336.96
26,11,473.14
28,46,242.49
25,43,859.01
35,77,271.86
81,58,781.05
Month Wise VLE Earnings Summary
Amount In Lacs
90L
(In Rupees)
82L
80L
70L
60L
50L
38L
40L
30L
24L
26L
36L
31L
29L
24L
22L
26L
28L
25L
20L
10L
10L
0L
Jun-12
Jul-12
Aug-12
Sep-12
Oct-12
Nov-12
Dec-12
VLE Earnings
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13
Best CSC – eIndia Award 2012
Best meeseva award from ‘IT Minister’ and ‘JC Pradumna’
IT Minister giving award to VLE