Transcript Sancharsoft_workshop

Review meeting at
Hyderabad
6th February’2009
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Present Status
Problems and the Solutions
Feedback from RO
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Franchisee /Retailer Commission Module
Key Indicators Reports, Circle, SSA, Franchise
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Reports with Serial number for inventory
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Can add other Products like Prepaid
Broadband in the invoices
Proposed Changes
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HelpDesk Self Resolution of cases
 Additional Facilities for Franchisee Login
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RM login
Data Entry and Questionnaire Completed
 Beat Area Addition Completed
 Assigning FOS /RM based on Beat Area Completed
 RM – Retailer Reordering as per route plan
Completed
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Pending Reports-On visits, Summary etc Pending
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FM Login
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Indent Completed
Issue logs Completed for both – Franchisee/FM
Summary Report on Franchisee Completed, fine
tuning req
Reports as desired Given for Sales , Retailer list , FOS
list , CTOP addition etc.
Pending
 Reports on Issue logs
 Minor Reports based on RMC module or other
dependent on user input.
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FRC and CTOP -Completed for South Zone,
East zone.
Billing Server integration Completed.
Tertiary Sales of RC Processing completed for
North Zone.
CTOP integration for Commission payment
Completed.
Pending
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FRC /CTOP for North /West zone
RC Sales as per IN,
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Server Problem in south Zone
Slowness Complaints in North Zone
Network issues -
Sancharsoft
(Prepares & Process
Commission)
Calculates and
presented to SSA
mktg for
approval
Approved Cases are
passed on to Pyro as
allocation request.
Marketing
Pyro / Estel
(Approves)
(Credits into Ctopup)
CTOP Allocation and SS
Reports are reconsiled for
proper monitoring and
validation
Pyro will pass
allocation after
approval by
SSA Accts
Sanchar Soft
Sancharsoft process Commission for Daily Sales of
Franchisee and Retailers. System will process only for the
SSA approved for processing.
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Marketing Cell /Acct
 Initiate the Process
 Approves commission from his login
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Reconcile the payments made
Pyro / Estel
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Credits commission into C-Topup number of the franchisee & Retailer
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Reports for reconciliation
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Active Commission Calculation Report
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Commission Payable Report with
Approval by the SSA marketing
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Commission paid Report
Note : All reports can be downloaded /saved to preserve in soft copy or printout.
Integrated Helpdesk with CircleAdmin and SSA
Admin for monitoring and follow up
2)FRANCHISEE Stock-Sale report.
3)SIMs activated by SMS, but CAF entry pending in Sanchar Soft.
4)Franchisee guide lines..
New Down load menu..useful for Offline
Tool
1) Download Retailers –gives retailers
list of the franchisee.
SSA ACCTSLOGINREPORTS
STOCK@GIVENDATE ..>> Closing Stock of
Any day
FRANCHISEE LOGIN
REPORTSSTOCK@ GIVEN DATE
Based on Sec Sales >> Closing
Stock of Given day
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Key Indicators Report
Demo of FM and RM login
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Problems / Suggestion
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SSA Nodal Login
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Stock Negatives -- Closed
Stock Movement --Closed
 Not Appearing in CSC
 Reverted back to SSA
 Stock diversion CSC-CSC /SSA
 Stock moved from one SSA to other is not visible on the
same day. /Cancelled also
 Stock Adjustment
 Diversion to be authenticated – or
Approved(suggestion)
 Conversion Not working – or Inv not
available(attended)
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SSA Nodal Login
 Reports
 Reports not proper
 Values or information missing
 SLR Annex III Report
 Facility –
 Offline Calculator
 Stock Price list
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SSA Marketing
DSA - Delete option
 Activation Report not updated
 SMS Activation of DSA-Available
 CTPOP SI M Sales thro SS –Activation Problem ?
 Helpdesk not resolved in time
 Sec Sales of Franchisee can not be seen by FM
 227 Reports is only 30 days
 SMS Activation Reports
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FMC /RMC Login
Reports –Sales , Sec Sales, Activation , CTOPUP sales
 Delete FOS /Delete RM
 Creation Error
 HelpDesk Required
 Franchisee Stock Movement thro FM
 Retailer Data on Area basis
 Deletion / modification of Retailers to RMC
 Beat plans should be weekly basis
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CSC /Franchisee
Online Indent
 Sales Report
 CAF WO generation –Error
 One Time Entry for Franchisee
 SMS Activation Report for Franchisee – With Retailer
 Rejected CAFs –List needed
 Cancellation
 Search Not required /Alpha list Ok
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Issues in Sancharsoft in the present form.
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Bugs/Errors in basic features like primary sales,
sec sales,CAF entry,
FOS addition
Activation
Reports its authenticity and reliability.
New Features to be developed.
other issues like
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speed,reliability,
resolution of helpdesk,System breakdown,
Responsiveness of ITPC.
Circle
Issue
Status
Desc
AP
Retailer list not
visible
Resolved
This was due to change in the
number fields on account of Project
Vijay, the field mismatch has caused
this problem. Now all Pages are Sync
and problem resolved
AP
HelpDesk
Complaints to be
Resolved fast
AP
Speed Issue
To be discussed
AP
Frequent Errors
No Error
during bulk loading
for SIM activations.
The data was found to be modified
manually
AP, MH Templates for RMC Ready for Demo...
and FM not ready
Needs some more time to finalize
AP
This is due filter not provided in some
reports
FOS entered by
Franchisee
The are some page
where this approval
status to be flagged
Suddenly some days speed will be
very slow
MH
Sales id updation in Billing Completed
server
Access Provided to Billing to Fetch
the Sales details
MH
Duplication of requests
Activation server
Originally Proposed in Act Server,
now done in Sancharsoft
MH
Franchisee wise/ Retailer Report hosted in
wise activations for which MGMT login,
CAFs have been submitted
To be provided in Franchisee/ SSA
/FM logins
MH
NO of Retailers given more Report hosted in
than 5 FRCs
MGMT login,
To be provided in Franchisee/ SSA
/FM logins
MH
C-Top-Up integration in
the Sancharsoft
North & West will be taken up we
are working on FRC also from
CTOP server to give Activation info
as per FRC used
Completed
South Completed up
to tertiary Sales…/
FRC DATA -Completed
in West and South Reports to be tested
MH
Reconciliation:
SIM sale report of
the retailers
generated in
franchisee report
and in reports
menu
MH
CAF related
MH
Inconsistency
due to variation
in the procedure
adopted in
different Circles
which are at
variance..
SMS Act /DATA entry /CSR/CCN
terminal : For example MH some CAFs
are submitted directly to CCN and these
SIMs sales info does not come to SS,
only Stock is removed. Reports based
on prepaid table will be at variance
with reports based on CAF data table.
SMS processing differs
At present only CAF Pending is available
Different types
of reports are
suggested to be
given.
Disconnection of To be started in issue in west zone due to HLR
SIM
other zones
/Command format.
except South
Flat file can be sent for disconnection
to HLR on daily basis.
Module for processing disconnection
can be made active and reports and
SMS alerts can be given to users
SMS facility not available in
North and East. North Zone due
to SS server.
MH
Rejected CAF Some alerts are Can be provided in South and
cases
configured,
West
Summary
some more will
Statements be added as
and periodical suggested
Alerts
FM
Complete Sales
Report : CTOP +
Sancharsoft
Sales
Reports – Problems reported
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Franchisee stock report is not proper. At some places SIM No. and Mobile No.
not getting displayed.
The secondary sale figures from franchisees to retailers not appearing in the
retailer’s report menu. Available in MGMT login
Report regarding FRC activation by retailers may be provided.
All the relevant report shall be made available FM and RMC login.
Key indicator report available on Intranet may be mad available on the home
page of Sancharsoft of Marketing login. Available in Circle Maktg
In franchisee stock sale report, SIMs available in hand (retailers) is not
showing.
In stock allot new and in stock allot GSM all the retailers are not being shown.
--Approval by SSA is required
Others
Separate user name and passwords for Sancharsoft shall be provided to SDE
(Marketing), and SSA Sales Head Mobility. - Modules under development
Unwanted links shall be withdrawn immediately. - under development to
give Custom Menu
Retailer Codes shown in the Sancharsoft are not correct. -- POS CODES
GENERATED , SHALL BE COMPLETED SHRTLY-- Front end mgmt facility
to be provided
In view Retailer option Retailer list should be viewed with all the fields.