Transcript ADA Policy Update Powerpoint

Americans With Disabilities
Act (ADA) Compliance Task
Force
Important Changes to Hospital ADA Policies
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ADA Policies
 The following policies outline new OUMS procedures
and practices for interacting with patients and visitors
with ADA needs.
 Accommodating Persons who are Deaf or Hard of Hearing
 Accommodating Blind Persons or Persons of Low Vision
 Accommodating Persons with Service Animals
 Accommodating Persons With Limited English Proficiency
(LEP)
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ADA Procedure Requirements
Individual requiring ADA
assistance identified by Staff at
registration, ED, or throughout
facility.
Notice/Waiver is provided and
needs are identified.
Clinical Coordinators or
Communications is contacted
to obtain requested auxiliary
aides.
All ADA related actions
documented in patient
medical record.
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Patient First Contact Tools
Notice/Waivers
 Tool used to determine how
OUMS can assist a patient/visitor
who needs ADA related
assistance.
 Three forms specific to the ADA
need of each individual
 Blind/Limited Vision
 Deaf/Hard of Hearing
 Limited English Proficiency
 Record in Medical Record
 Patient’s or Visitors who inquire
as to obtaining assistance should
be directed to OUMS staff for
assistance
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Patient Documents
 Vital Documents
 Consents and other vital
documents will be made
available in needed formats.
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Spanish
Audio
Large Print
Braille
 For Braille forms, Clinical
Coordinators are to be
contacted.
 All other forms available on
ADA intranet site.
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Auxiliary Aids
 OUMS has the following auxiliary aids available to assist patients
and visitors:
 Amplifiers
 disposable ear buds
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Page Side Magnifier with Light
Large Hand Held Magnifier
MARTI
ADA PACKETS for Patient Care Areas
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Health Communication Board (200)
Health Communication Board - Spanish(200)
Language Identification Flash Card
Folders
EMS Visual Language Translator (for ED only)
Medical Visual Language Translator (for ED only)
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Communication Boards
 Communication boards are just
one of many tools which can be
used to communicate with
patients who have limited
English proficiency or are
hearing impaired.
 Communication boards and
other tools are available on
each unit in the yellow ADA
folders.
 Equipment such as amplifiers
can be obtained from the
clinical coordinators.
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Service Animals
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 Service animals are dogs or miniature horses that are specifically
trained to assist people with disabilities with the activities of normal
living.
 A service animal must be permitted to accompany a person with a
disability everywhere on campus.
 Must not inquire about the nature of a person’s disability but may ask
if an animal is required because of a disability and what work the
animal has been trained to perform.
 Please do not pet or feed service animals.
 The next three slides detail where service animal rest locations are
located on campus.
Service Animal Rest Location
Children’s Hospital
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Service Animal Rest Location
OU Medical Center
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Service Animal Rest Location
OU Medical Center - Edmond
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Documentation
 All ADA relevant patient,
family and friend interactions
must be documented in
patient record.
 Should you have questions
about documentation please
contact hospital staff or the
ADA Coordinator.
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Internet and Access
 Improvements have been made to the external website to
allow for easier access for those individuals who may be
limited English Proficiency or require a screen reader to
navigate the internet.
 One way the website has been made accessible is by adding
a link to convert the language of the site to Spanish.
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More Information:
 Visit the ADA intranet site for
ADA tools and resources. The
page is located under the
“Departments” tab. You will find
the ADA link under the “Groups”
heading.
 Find information on the site
regarding language assistance,
forms, and a space to leave your
own suggestions or concerns.
 Yellow ADA folders on each unit
also include further information.
 All questions can also be
directed to the ADA Coordinator.
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