ADA Policy Update Powerpoint

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Transcript ADA Policy Update Powerpoint

Americans With Disabilities
Act (ADA) Compliance Task
Important Changes to Hospital ADA Policies
ADA Policies
 The following policies outline new OUMS procedures
and practices for interacting with patients and visitors
with ADA needs.
 Accommodating Persons who are Deaf or Hard of Hearing
 Accommodating Blind Persons or Persons of Low Vision
 Accommodating Persons with Service Animals
 Accommodating Persons With Limited English Proficiency
ADA Procedure Requirements
Individual requiring ADA
assistance identified by Staff at
registration, ED, or throughout
Notice/Waiver is provided and
needs are identified.
Clinical Coordinators or
Communications is contacted
to obtain requested auxiliary
All ADA related actions
documented in patient
medical record.
Patient First Contact Tools
 Tool used to determine how
OUMS can assist a patient/visitor
who needs ADA related
 Three forms specific to the ADA
need of each individual
 Blind/Limited Vision
 Deaf/Hard of Hearing
 Limited English Proficiency
 Record in Medical Record
 Patient’s or Visitors who inquire
as to obtaining assistance should
be directed to OUMS staff for
Patient Documents
 Vital Documents
 Consents and other vital
documents will be made
available in needed formats.
Large Print
 For Braille forms, Clinical
Coordinators are to be
 All other forms available on
ADA intranet site.
Auxiliary Aids
 OUMS has the following auxiliary aids available to assist patients
and visitors:
 Amplifiers
 disposable ear buds
Page Side Magnifier with Light
Large Hand Held Magnifier
ADA PACKETS for Patient Care Areas
Health Communication Board (200)
Health Communication Board - Spanish(200)
Language Identification Flash Card
EMS Visual Language Translator (for ED only)
Medical Visual Language Translator (for ED only)
Communication Boards
 Communication boards are just
one of many tools which can be
used to communicate with
patients who have limited
English proficiency or are
hearing impaired.
 Communication boards and
other tools are available on
each unit in the yellow ADA
 Equipment such as amplifiers
can be obtained from the
clinical coordinators.
Service Animals
 Service animals are dogs or miniature horses that are specifically
trained to assist people with disabilities with the activities of normal
 A service animal must be permitted to accompany a person with a
disability everywhere on campus.
 Must not inquire about the nature of a person’s disability but may ask
if an animal is required because of a disability and what work the
animal has been trained to perform.
 Please do not pet or feed service animals.
 The next three slides detail where service animal rest locations are
located on campus.
Service Animal Rest Location
Children’s Hospital
Service Animal Rest Location
OU Medical Center
Service Animal Rest Location
OU Medical Center - Edmond
 All ADA relevant patient,
family and friend interactions
must be documented in
patient record.
 Should you have questions
about documentation please
contact hospital staff or the
ADA Coordinator.
Internet and Access
 Improvements have been made to the external website to
allow for easier access for those individuals who may be
limited English Proficiency or require a screen reader to
navigate the internet.
 One way the website has been made accessible is by adding
a link to convert the language of the site to Spanish.
More Information:
 Visit the ADA intranet site for
ADA tools and resources. The
page is located under the
“Departments” tab. You will find
the ADA link under the “Groups”
 Find information on the site
regarding language assistance,
forms, and a space to leave your
own suggestions or concerns.
 Yellow ADA folders on each unit
also include further information.
 All questions can also be
directed to the ADA Coordinator.