Barriers_to_Communication_P3.pptx
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Transcript Barriers_to_Communication_P3.pptx
Barriers to Communication
SHC 21
Lesson Objectives
By the end of todays lesson:
• You will be able to identify the 3 main barriers to
communication and explain why these may be a barrier
• You will be able to give examples of the barriers and explain
how to overcome them
• You will be able to reflect on how barriers can affect children,
young people, parents, carers and staff in settings
Starter
• Make a list of the things that you think can
create difficulties when you are having a
conversation with another person…
• 2 minutes!
Please read the following carefully…
• Can you tell me how easy you find it to read this instruction?
• What is making it difficult?
• Is it the font? Is the lighting?
Please answer the question below….
صبح لڑکوں اور لڑکیوں کو ہے .براہ کرم اور کڑیو
خاموش ہے .اج ہم کام شروع یونٹ 3 1ہے .مجھے بتا
سکتے ہیں کہ کیا یہ کسی ہے؟
What is preventing you from reading the instructions on
?the board
What do you notice in the clip?
• http://www.youtube.com/watch?v=RZtOjHXH
T6g&feature=related
Barriers…
• What is a Barrier?
• A Barrier is something that “gets in the way”
or stops another thing from happening
There are 3 main ways in which
communication can be blocked…
• If a person cannot see, hear or receive the
message;
• If a person cannot make sense of the
message;
• If a person misunderstands the message.
Person cannot see, hear or receive the
message
• Visual disability;
• Hearing disability;
•
-
Environmental problems:
poor lighting
Noise
speaking from too far away
Person cannot make sense of the
message
• Different languages are being used, including
sign language, Makaton or Signalong
• People using different terms, such as slang,
internet or text jargon
• One of the speakers has a physical or
intellectual disability, such as memory loss or
a learning dysfunction.
Person misunderstands the message
• Cultural differences: different cultures interpret non-verbal
and verbal, and humour, in different ways
• Assumptions about people: assumptions about race,
gender, disability etc. can lead to stereotyping and
misunderstanding
• Emotional differences: very angry or very happy people
may misinterpret what is said; think about sarcasm
• Social context: conversations and non-verbal messages
understood by close friends may not be understood by
strangers
An additional Barrier can be…
Listening Skills
• Can be external or internal;
• External (e.g., noise, an uncomfortable temperature or seating etc);
• Internal include a variety of conditions or reactions within the
speaker or listener, such as:
-
Emotional interference.
Defensiveness.
Hearing only facts and not feelings.
Not seeking clarification.
Hearing what is expected instead of
what is said
- Stereotyping
Have you understood the Barriers to
communication?
How can we
overcome
them?
Activity Fill in the table below
Barriers to effective communication
BARRIER
OVERCOMING BARRIER
ENVIRONMENTAL FACTORS
VISUAL DISABILITIES
HEARING DISABILITY
LANGUAGE DIFFERENCES
SLANG/JARGON
PHYSICAL/INTELLECTUAL DIFFICULTIES
EMOTIONAL FACTORS
SOCIAL CONTEXT
CULTURAL INTERPRETATIONS
All of you have a sheet. In groups fill out the sheet and think of as many ways as you
can to make communication easier!
Task
• Identify potential barriers to effective communication and
suggest examples of how they may be overcome.
• You need to complete the worksheet on Moodle with the
following:
- Identify at least 10 barriers to communication (think about
the activity sheet we just did)
- For your 10 chosen barriers, explain why they are barriers
- Give an example for each barrier and 2 ways you can
overcome this barrier
Do you need to look at Moodle again?
Summary
•
•
•
•
•
What is a barrier?
What are the 3 categories of barriers?
Give me an example of a physical barrier.
Give me an example of a emotional barrier.
How can you overcome these barriers?