test - Pennichuck Corporation
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Transcript test - Pennichuck Corporation
John Boisvert, P.E.
Chief Engineer
July 27, 2012
7/27/12
Engineering Division
1
Engineering
Who we are
What we do
Budget & Revenues
Efficiency and Effectiveness
Engineering and the Strategic Plan
Initiatives
Strengths, Weaknesses, Opportunities and Threats (SWOT)
Questions
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Engineering Division
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John Boisvert, P.E.
Chief Engineer
Experience
Pennichuck Water Works
2006 – Present: Chief Engineer
Weston & Sampson Engineers
2000 – 2006: Team Leader – Water Resources
Layne Christensen Co.
1998 – 2000: N.E. Manager - Geosciences
Division
Hydro Group, Inc.
1994 – 1998: Project Manager
Hoyle, Tanner, & Associates
1992 – 1994: Project Manager
Civil Consultants, Inc.
1986 – 1989: Project Engineer
Underwood Engineers, Inc.
1985 – 1986: Project Engineer
Education
BS Civil Engineering - University of NH 1985
Masters of Studies in Environmental Law –
Vermont Law School 1990
MS Civil Engineering – University of NH 1992
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Engineering Division
Education non-Degree
Leadership New Hampshire Class of 2010
Memberships
AWWA/NEWWA
Member: NEWWA Sustainability Committee
NHWWA
Member: NHWWA Legislative Committee
NHBIA
Member: NHBIA Environmental Committee
Government
Member - NH Legislature Water Infrastructure
Sustainable Funding Commission
Member - Governor Lynch’s NH Water
Sustainability Commission
Chairman, Stratham Public Works Commission
Licenses
Professional Engineer – New Hampshire and Maine
Civic/Volunteer
Board Member & Coach: Exeter Youth Soccer
Association
Coach: Stratham Youth Soccer Association
3
Engineering: Who We Are
Staff Member
Title
Years with
Pennichuck
Rich Philbrook
Mgr. Engineering Services
43
Paul Dubowik
Inspector
20
John Gureckis
Inspector
30
David Levasseur
CAD Technician/Inspector
11
Eric Levesque
CAD Technician
8
Maurene Pepin
CAD Technician
2
Kelley Murphy
Administrative Assistant
11
Pete Tedder
Distribution Engineer
26
Total Years:
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Engineering Division
151
4
Engineering: What We Do
Capital Projects
Plan, design, permit, and oversee construction of capital projects
Technical and Administrative support to:
Internal Clients
Distribution & Operations
Water Supply & Treatment
Customer Service
Finance
Administration
External Clients
Developers
Government
Customers
Engineers
Contractors
Consultant Management
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Use of Consultants
Where we lack expertise and experience
Technical
•
Hydrogeology, Land Surveying, Structural Engineering, Electrical
Engineering
Special Projects
•
•
•
Treatment
Asset Management
Pipeline condition assessment
Where we lack time and staff
Environmental Permits & Reporting
Cross connection surveys
Where the activity is limited and infrequent
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Wetlands & Shoreland Permitting
Engineering Division
6
Future Staffing Considerations
GIS Specialist
“Re-tooling” of existing CAD Technicians
GIS, GPS, and other evolving technologies
Special Projects Engineer (previously funded position)
Water Supply, Treatment, and Environmental
Field Inspector
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Engineering Division
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Engineering: Budget and Revenues 2011
Direct Expenses
and Revenues
2011
Direct Expenses
and Revenues
2012 (Budget)*
Labor & Benefits
$877,461
$860,000
Expenses (Equipment & Supplies)
$29,330
$34,100
$906,791
$894,100
Category
Total Budget
Less Inspection Fees Collected
$27,089
Less Other Fees (Main Extensions, Flow
Tests…) Collected
$143,463
Total (Rate Supported)
Less Capitalized Labor (Design & Inspection)
Remaining Non-Capitalized/Non-Fee
supported Labor and Expenses
(Net engineering Expense)
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Engineering Division
$736,239
$282,928
$453,331
$30,000
$40,000
$824,100
$300,000
$524,100
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Engineering: Efficiency and Effectiveness
Category
Value (2011)
Capital Projects
Construction/Contractor Costs
Capitalized Labor (Design & Inspection)
Engineering and Inspection as a Percent of
Construction
Number of Capital Project Work Orders
Average Project Cost
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Engineering Division
$3,720,924
$282,928
7.60%
58
$64,144
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Engineering: Non-Capitalized and
Non-Fee Supported Expenses
Net Engineering Expense (2011): $453,331
What does it support?
Water Supply
Distribution
Customer Service
Finance
How?
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How: Water Supply
Source assessment (wells)
Pump design
Treatment: design & technical support
Permitting
Watershed Management
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How: Distribution
Mapping
Customer response
Technical support
Cross connection surveys (in house and consultants)
Meter sizing
Fire Flows for Hydrant Coding
GIS Support
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How: Customer Service
New customer initiation
Application, sizing, inspection, fee collection & processing
Cross connection review
Pressure complaints
Project information
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How: Finance
Fixed assets – Main Pipe Inventory
Asset additions and retirements
Fee processing
Capital planning
Rate Case testimony and support
Invoice approval and coding
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Engineering
and the
Strategic Plan
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Strategy #1
Protect and Sustain our Water Resources
Strategic Plan
Maintain ownership of watershed
land and well head properties
Continue investment in the
Company’s watershed plan
Promote water conservation
Educate communities regarding
Engineering’s Role
Mapping
Monitoring (quantity/level)
Stormwater improvement and
enhancement
Public Education
the location and value of
watersheds. Work with
communities to develop local
zoning that protects our water
sources
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Engineering Division
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Strategy #3
Maintain Fiscally Sound Operating Practices
that Enhance Access to Long-Term Capital Markets
Strategic Plan
Work with Public Utilities
Commission to establish a rate
making structure that allows fiscal
stability through periods of
regulatory lag, inclement weather
and increased operating costs
Engineering’s Role
Provide technical support
Ensure that the risk of aging
infrastructure assessed and
minimized
Continued evaluation and
Ensure that the long term capital
Identify lowest possible cost
Follow least cost planning
enhancement of fiscal operations
to maximize bond ratings
source of long-term bonding
necessary to fund capital
expenditures
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Engineering Division
plan is technically and financially
feasible and documented
principles
17
Strategy #4
Maintain Customer Confidence and Support
Strategic Plan
Engineering’s Role
Maintain 100% compliance with all New
Hampshire Public Utilities Commission rules
and regulations
Competitive bidding and procurement
Seek efficient project delivery
Maintain service level of less than 1% of
customer complaints resolved without
intervention from the New Hampshire Public
Utilities Commission
Communicate capital initiatives to our
customers
Apply company policies and technical
standards fairly and consistently
Communicate customer service initiatives and
promote customer education through our
website, customer mailings and community
meetings
Maintain skilled analysis of customer meter
reading and fees to ensure timely and accurate
billings
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Strategy #6
Meet Customer Expectations for Quantity
and Quality of Water
Strategic Plan
Invest in and maintain water
treatment equipment that insures
100% compliance with the Safe
Drinking Water Act’s primary water
quality standards
Invest in and maintain water
treatment equipment that addresses
secondary or aesthetic water quality
standards
Invest in and maintain water supply
facilities that ensure delivery of water
pressure within established State and
Local guidelines
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Engineering Division
Engineering’s Role
Maintain in-house technical expertise
Manage outside consultants
Source evaluation and monitoring
Design services
Planning for:
Efficient use of assets and
resources
Source redundancy and security
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Strategy #7
Manage the Company’s Assets to Provide Cost Effective,
Uninterrupted Provision of Water Service
Strategic Plan
Engineering’s Role
Implement an Asset Management plan
Lead Asset Management and Capital
to optimize the maintenance and
replacement of the Company’s assets to
minimize their life cycle costs
Invest in information technology to
efficiently allow employees to interface
with operating systems in order to
enhance the operation of the
distribution, customer service and
financial organizations
Planning Initiative
Implement GIS
Evaluate alternative energy
opportunities to power our facilities
Make efficiency a design priority
Invest in sustainable (green)
technologies that lower life cycle
expenses
Maintain unaccounted for water at less
than 15%
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Moving Forward: Initiatives
Asset Management
GIS
Planning for:
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Increased asset utilization
Redundancy and security
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Engineering:
Strengths, Weaknesses, Opportunities, and Threats
STRENGTHS
Staff: Experienced, knowledgeable, customer focused, cross trained and longevity
Good buried asset inventory
Engineering Manager that can focus on the day to day
Chief Engineer that can devote time to long range planning
Company/Engineering has a strong regulatory and legislative presence
Well respected by our regulators, the NHDES, NHPUC and EPA
Willingness to engage in public forums (Merrimack River Watershed, NH & NEWWA,
Regional Planning Commissions, Local Economic Development Commissions, etc.)
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Engineering:
Strengths, Weaknesses, Opportunities, and Threats
WEAKNESSES
Systems to project data and information to our customers are out step with current
delivery applications
Data retrieval systems are not user friendly
Time reporting and timesheet structure does not allow for analysis and assessment
Difficult to assess goal and objective attainment
Engineering map & drawing files are not consistent with Distribution
Long range planning was a low priority – need to catch up
Staff shortage – GIS, Water Supply (Special Projects) Engineer, Inspector
Lack condition assessment tools for buried infrastructure
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Engineering:
Strengths, Weaknesses, Opportunities, and Threats
OPPORTUNITIES
Asset Management (to be presented at a future meeting)
Initiate a transition to GIS based mapping, design and information
delivery
Allow for company wide access, use, and participation
GPS
City utility projects offer an opportunity to partner with the City on
water main replacement projects
Remain engaged in public activities (State and regional planning)
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Engineering:
Strengths, Weaknesses, Opportunities and Threats
THREATS
Untimely staff departure would result in a loss of institutional
knowledge
Aging infrastructure
Downward pressure on rates
Lack of task/activity variation
Capital water main replacement program may not align with City
utility projects reducing partnering opportunities in the future
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Questions?
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