Transcript Total Connect Advanced

Communication Alternatives
Total Connect Advanced WebCast
 Honeywell.com
Review of Device Setup
• Registered and Enabled device for Remote Services.
• Added the End-User login
• Selected the Mode of Remote Access
- Lynx Keypad
- Keypad Only
- Full Control
• Selected and Enabled Multi-mode
- 4204 Sourced (4 Email Events)
- 2-4204 Sourced (8 Email Events)
2
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Sample Device Setup
3
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Objectives
• Total Connect – Web Portal
- Manage Users
- Configure Email
- Configure SMS
- SMS Control
- Event History
• “Full Control” – Remote Access Setup
- Name Zones
- Name Partitions
- Enable and Name Devices
• “Full Control” – Remote Access Operation
- Arm/Disarm, Bypass & Zone Status
- Device Control
- Panel Event History
- Panel User Codes
4
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Web Portal
 Honeywell.com
Logging In
• Open your internet browser and enter the following web address:
– https://services.alarmnet.com/TotalConnect
• A link to the Total Connect login can also be found at:
– http://www.alarmet.com/
6
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Welcome Page
The Total Connect Welcome page will be displayed.
7
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
My Profile
From My Profile you can edit the main user and password information.
8
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Manage Users
 Honeywell.com
Manage Users page
• From Manage Users you can add/edit/delete the secondary users.
• Select “Add New User” to add more users.
Note: There is no limit on the number of sub users that can be added.
10
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Add User
• Enter the Required Information and click “Add User” at the bottom.
11
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Edit User
• If adding the user is successful the following message will be displayed.
• After clicking “OK”, the user edit screen will be displayed.
12
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Edit User
• Disable Login:
– This option disables access via this user with out deleting the user.
• Phones For SMS Control
– Enter the phone numbers of any phones you want to be able to control the
system with Short Message Service (text messaging).
• Authority Level
– This option is default enabled for Sub User.
13
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Edit User – Features
• Features:
– Here you will select the features that are assigned to the sub user.
– If no selectable features are added here, the sub user will have the
following access:
• Edit “My Profile”
• “Remote Access”
• “Configure SMS” for only that sub users wireless device
• “Event History”
14
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Edit User – Authorize Devices
Select City and Central Station
Here you will authorize the device for this user to have access.
15
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Edit User – Saving Changes
• When you are finished modifying the user
–
–
–
–
Select the “Update Information” button
A confirmation message will be displayed, click “OK”
You will then be returned to the edit user page.
Select the “Exit to Manage Users page” button
16
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Manage Users page
•
After Sub Users have been added, they will be displayed on the Manage
Users page.
– Click on the user name to edit the users profile
17
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Configure email
 Honeywell.com
Configure e-mail page
• To configure e-mail notification click on the “Configure Email” button
19
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
E-mail Notification
Enabling the Total Connect e-mail notification feature
It is a two part process.
– You must program outputs in the control panel
– Enter the event messages that will be sent for each output.
20
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
How a message is delivered…
• There are three parts to a message
– Event Text
– Normal State
– Activated State
• Every message will contain “Event Text”.
• For a message reflecting an arming, the content would be:
– Activated State
“Your security system is Armed Away”
• For a message reflecting a disarming, the content would be:
– Normal State
“Your security system is disarmed”
21
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Enabling/Disabling each Event Trigger
•
•
•
Each Event Trigger can be enabled or disabled individually.
This option allows the consumer to disable a specific event trigger
without changing panel programming.
To disable the event trigger, click on the check mark in the column
labeled “Enable”
22
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Enabling/Disabling each Event Trigger
•
•
•
Next, write a message for each output activation and deactivation.
Below you will find a list of example messages:
Email of events should not be relied on for alarm notifications or
dispatching of police and fire.
Event Type
Event Text
Normal State
Activated State
Arm Away
Your security system
is Disarmed.
is Armed Away.
Arm Stay
Your security system
is Disarmed.
is Armed Stay.
Burg Alarm
Security System
Sirens Silenced.
BURGLAR ALARM!!
Fire Alarm
FIRE ALARM
Acknowledged.
CALL THE FIRE DEPARTMENT!!
Silent Panic
Silent Panic
Acknowledged.
ALARM! CALL POLICE!!
Audible Panic
Audible Panic
Acknowledged.
ALARM! CALL POLICE!!
Medical Panic
MEDICAL EMERGENCY
Acknowledged.
CALL FOR AMBULANCE!!
Duress Code
HOSTAGE EMERGENCY
CALL POLICE!!
CALL POLICE!!
Zone Open/Close
Gun Safe Door
has been closed.
OPENED!!
AC Power Failure
AC POWER
RESTORED.
FAILURE!
System Low Batt
SYSTEM BATTERY
RESTORED
LOW!
23
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Enter Email Addresses – Up to 6
•
•
Enter the email address or addresses this message is to be
delivered to.
Up to six email addresses can be entered providing for a lot of
flexibility.
24
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Sending Email to a Cell Phone
•
•
•
If the message is to be delivered to a cell phone via SMS text
messaging you should enter an email address provided by the
wireless carrier that will convert the email to a text message.
Below is a list of these address formats for common wireless carriers.
These address formats are subject to change by their providers.
Click here for a complete list of Email-to-SMS Text Addresses
Wireless Carrier
Email to Text Address
AT&T
[email protected]
Nextel
[email protected]
Sprint
[email protected]
T-Mobile
[email protected]
Verizon
[email protected]
25
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Email Subject and Saving
Enter the Email Subject.
This subject will be used for every email message triggered by the AlarmNet
device.
Finally, click the “Save” button at the bottom or top of the page.
After saving, you will be notified with a popup.
After acknowledging the popup, a confirmation will also be shown at the top
of the screen.
26
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Configure SMS
 Honeywell.com
SMS – Overview
• The Configure SMS page allows you to create an easy name to call your
AlarmNet device, and to individually enable SMS control by each
wireless phone number associated to your profile.
• If you have access to more than one Total Connect account with the
same phone number, your device name must be different for each.
VH a 1234
VH
Attempted: Armed Away All
Partitions
Result: P1 ARMED AWAY
P2 ARMED AWAY
P3 ARMED AWAY
Other charges may apply
28
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Configuring the SMS page
Click “Configure SMS” to setup SMS control of the panel.
• Enter the “SMS System Abbreviation Name” in the space provided.
– This is a nick name that will be used each time you send an SMS command to
your system.
– The text in this field is NOT case sensitive.
• “VH” has been entered for this example.
29
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Grant SMS Access
• Under user phones
– Click the check-box for each phone to be enabled for SMS control.
30
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Save and Complete
•
•
•
Then click “Save”.
You will see the following dialogue box.
Click “OK” to continue.
•
•
SMS Control is now configured and enabled for the phones selected.
For a list of available commands, text the word, “HELP” to ALARM
(25276). You will receive three messages containing instructions and
commands.
To control your security system with your cell phone via SMS
messages, send a text message to “ALARM” (25276) using the
formats listed in the next section.
The SMS message is NOT case sensitive.
•
•
31
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
SMS Up and Running in Three Easy Steps!
New Contact
called, My Alarm
Phone number set
to “25276” (Alarm)
Follow Commands
as shown on the
card to perform
any function
Any Portable Device that supports SMS!
32
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Depiction of Remote Session Using SMS
System
Armed Away
VH_A_1234
ARMED
SYSTEMAWAY
READY
VH is short cut for Vacation Home
• Get Status
• Arm Away
• Arm Stay
• Bypass Zone
• Disarm
• Output On/Off
• Help
VH_S_1234
VH_A_1234
VH_AS_1234
VH_B_1234_12
VH_D_1234
VH_O_1234_01_on
help, h, ?
Use with Vista and Lynx Controls
33
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
SMS Control
 Honeywell.com
Arming and Disarming
System_Abbreviation C cccc p
System_Abbreviation = SMS System Abbr. Name assigned to the AlarmNet Device
C = System Command
VH s 1234
A = Arm Away
VH
Attempted: Request Status
AS = Arm Stay
Result: P1 DISARMED Not Ready Fault
D = Disarm
P2 DISARMED Ready to Arm
S = Status Request
P3 DISARMED Ready to Arm
cccc = User Code
Additional SMS charges may apply
p = Partition Number
VH d 1234 1
VH a 1234 1
VH
VH
Attempted: Armed Away Partition 1
Attempted: Disarm Partition 1
Result: P1 ARMED AWAY
Result: P1 DISARMED Not Ready Fault
P2 DISARMED Ready to Arm
P2 DISARMED Ready to Arm
P3 DISARMED Ready to Arm
P3 DISARMED Ready to Arm
Additional SMS charges may apply
Additional SMS charges may apply
35
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Bypassing
System_Abbreviation B cccc xxx
System_Abbreviation = SMS System Abbr. Name assigned to the AlarmNet Device
B = Bypass
cccc = User Code
xxx = Zone Number to bypass
VH b 1234
004
VH s 1234
VH
VH
Attempted: Bypass Zone 4
Attempted: Request Status
Result: Zone 4 [Perimeter]
Result: P1 DISARMED BYPASS Ready to Arm
BYPASSED
P2 DISARMED Ready to Arm
Additional SMS charges may apply
P3 DISARMED Ready to Arm
Additional SMS charges may apply
Note: Re-bypassing the zone will not un-bypass it, you must send a disarm
command to reset the bypass.
36
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Output Control
System_Abbreviation O cccc xx cmd
System_Abbreviation = SMS System Abbr. Name assigned to the AlarmNet Device
O = Output Control
cccc = User Code
xx = Output Number
Turn ON Trigger 17
Turn off Relay 06
VH o 1234 17 on
Turn ON unassigned relay
VH o 1234 06 off
VH o 1234 11 on
VH
VH
VH
Attempted: Output 17 ON
Attempted: Output 06 OFF
Attempted: Output 11 ON
Result: Output 17
Trigger
ON
Additional SMS charges may apply
Result: Output 6
ECP Relay
OFF
Additional SMS charges may apply
Result:
Additional SMS charges may apply
NOTE: X10 outputs will be defined as “ECP Relay” in the Results field.
37
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Event History
 Honeywell.com
Event History – Select
•
•
•
The Event History page will allow you to see a history of the web page events
and actions that have occurred over the past 30 days.
Every email event, as well as all SMS commands are stored in the Event History
log.
To view the Event History, select the device and then click the “Select” button.
39
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Event History – Display
•
SMS Commands will be logged by the user’s Full Name (FN) and will show the
action or attempted action.
Any event that does not show a user’s name next to it represents an email event
that was triggered by the panel.
•
•
•
Events will be shown
in the log, even if the
event was disabled
on the configure
email screen.
Disabling the event
only prevents the
email from being
sent.
40
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Remote Access – Setup
Full Control
 Honeywell.com
Remote Access
• “Remote Access” enables you access and control of your security system
using an emulated keypad, or if setup for Full Control, you will have access to
an enhanced graphic interface.
• If the user is authorized to access more than one device.
– Select the device from the drop down list.
– Then click the “Launch Keypad” button
42
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Accessing Remote Device
• After Launching the
Keypad, a new Java
Window will open and
you will be prompted for
the Security system
User Code.
• Depending on how the
account is set up will
determine the type of
Remote Access
Interface.
Note: The latest version of Java can be found at: www.java.com
43
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Remote Access – Full Control
•
If your system is
enabled for Full
Control and supports
AUI Devices, your
interface will be as
displayed here.
44
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Setup – Overview
• From here you can program:
–
–
–
–
–
Panel Info
Name Zones
Name Partitions
Name Devices
Recover
45
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Setup – Name Zones
• Select the zone
description that you
want to change by
clicking the description.
• Then type in the
description you want to
display.
• When all changes are
complete click “Save
Zone Names” to save
all changes.
• Each zone description
is limited to 24
characters and no
commas
Note: Any zone descriptions changed here will appear for Remote
Access, and will not appear on the systems local keypads.
46
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Setup – Name Partitions
• Select the Partition Name
that you want to change
by clicking the name
column box.
• Type in the name.
• You can also press the
“Load Panel’s Partition
Names” button, this will
acquire the partition
names from the panel.
• When complete click
“Save Partition Names”.
• Each partition name is
limited to 15 characters.
Note: Any Partition Names typed here will appear for Remote
Access, and will not appear on the systems local keypads.
47
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Setup – Name Devices
• Before you can access any of
the panels device outputs
you must enable them to be
used by checking the “Use”
box next to each device.
To enter the Device Name:
• Select the name to be
changed by clicking on it.
• Type in the name you would
like to be displayed.
• Each zone description is
limited to 24 characters.
Note: Any Device Names typed here will appear for Remote
Access, and will not appear on the systems local keypads.
48
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Setup – Recover
• Should there ever be a
need to delete all
information, (except user
data) saved in Remote
Access, use the “Recover”
option.
• By entering a user number
and clicking the “Delete”
button, you will delete all
entries that have been
made with Remote Control.
• Panel data will be retrieved
on the next remote
connection.
Note: Deleting here does not affect the control panel
programming or the local system keypad display.
49
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Remote Access – System Status
Full Control
 Honeywell.com
System Status – Overview
• From here you can:
–
–
–
–
–
–
–
–
View status of the System and Partitions
Arm
Disarm
Arm All
Disarm All
Chime
Go To Partition
Bypass
51
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
System Status – Arming / Disarming
• Select from the
available Arming
Modes in the drop
down list.
• Then click on the
Partition you want to
arm in this mode.
• Next click the “Arm
Partition” button.
• The Partition will then
begin the exit delay for
the arming mode
selected.
52
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
System Status – Bypass in Partition
• Selecting the “Bypass in Ptn”
button will take you to the
Zone Status Page.
53
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Remote Access – Zone Status
Full Control
 Honeywell.com
Zone Status – Overview
• From here you can:
– View status of each zone in a partition
– Bypass
– Unbypass
55
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Zone Status – Select Partition
• Select the Partition
Drop down and select
the Partition you wish
to view.
• Note that abnormal
status will be
highlighted yellow.
56
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Zone Status – Bypass Zone
• Click on the Zone you
want to Bypass
• Then select the “Bypass
Zone” button:
• The Zone Status will
then change to display
the bypassed zone:
57
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Zone Status – Unbypass Zones
• When Un-bypassing, you
can unbypass all zones
– On the Vista-128/250
series panels only, you
can unbypass a single
zone.
• Select the “Unbypass All”
button.
– Or select a bypassed
zone then click the
“Bypass/Unbypass”
button.
• The Zone Status will then
change to display the
current zone status:
58
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Remote Access – Device Control
Full Control
 Honeywell.com
Device Control – Overview
• From here you can:
– View status of
each Device
output
– Turn On
– Turn Off
– Turn On for 2 secs
60
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Device Control – Overview Vista-20P
•
•
•
•
•
Unit – is the panel device reference number.
Type – defines what the output device is.
Action – displays the current status of the device.
Description – describes the function of the device.
Use – shows which devices can be controlled by the Total Connect
Remote Control user.
61
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Device Control – Overview Vista-128/250
•
•
•
•
•
Unit – is the panel Output reference number.
Type – defines device type and programmed activation action.
Action – displays the current status of the output.
Description – describes the function of the output.
Use – shows which devices can be controlled by the Total Connect
Remote Control user.
62
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Device Control – Activation Vista-128/250
• Select the device that
you want to control by
clicking it.
• To turn ON the device
and perform the
programmed activation
action, click the “Start”
button.
• To turn OFF the device,
click the “Stop” button.
63
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Remote Access – Event History
Full Control
 Honeywell.com
Event History – Overview
• From here you can:
– View Data Detail
– Filter Data
• By Partition
• Events all
Partitions
• By Event Type
– Filter Events by
• Partition
• Type
– Print
65
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Event History – Detail
Normal History View
Partition
Name
Date/ Time
Event
Event
Detail
Zone/User
• See Control Panel Instructions for full Event History Details
66
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Event History – Filter Partition
You can view by individual partition by selecting a partition here:
Or you can view all partitions by selecting here:
67
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Event History – Filter Event Types
From here you can select the types of events you want to view:
68
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Event History – More events
• By default the last 5 or
newest events will be
displayed.
• To display more events
click the “More events”
button.
• The next 10 events will
be retrieved each time
you click it.
69
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Event History – Print
When you press the “Print” button a new window will attempt to open.
Note: your Pop-up blocker must allow pop-ups from this site.
‘dataserver1.alarmnet.com’
70
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Event History – Print
A new window will open displaying the events in the current view
and the print options window will open.
71
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Remote Access – Users
Full Control
 Honeywell.com
Users Page
• The Users page allows
you access to manage
users and user codes
of the Control Panel.
• Enter your user code to
confirm you have the
rights to edit codes
Note: If there is no activity for 10 minutes, your access will be disconnected.
73
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Overview
• From here you can:
– Manage User
Names
• Get Panel’s
User
Assignments
– Manage User
Codes
• Add Users
• Modify Users
• Delete Users
74
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Get Panel’s User Assignments
• Press the “Get Panel’s
User Assignments”
button to retrieve the
users and their
assigned AUI
descriptors from the
panel.
• Notice, there is an
asterisk (*) next to
each user number that
has a code assigned
to it in the control
panel programming.
75
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Vista-128/250 series
•
•
When using the Vista-128/250 series controls, the “Get Panel’s User
Assignments” button is not displayed.
You will not be able to “Get Info” and edit the user data on the Manage
User Codes page; although, you will be able to delete or over-write
user codes.
76
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Edit User names
• Assign a name to each
user number by clicking
the “Personal” field of the
user to be modified and
enter the name of the user.
• This name will be shown in
the “Event History” tab
each time the user code is
used.
• After making changes,
click the “Save Users”
button.
• The message bar will
confirm that users have
been saved by displaying,
“User Names Saved”.
Note: User names are limited to 12 characters.
77
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Adding Users
•
•
From the Manage User
Names screen, assign
a “Panel name” and a
“Personal name” for
the user and click
Save Users”.
For this example, user
number 11 was added
as “New” and “User”.
Note: User names are limited to 12 characters.
78
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Adding Users
•
Click the “Manage User
Codes” tab.
•
Click the drop-down next
to “Panel (Personal)
Names” and select the
user that is being added.
This example shows user
number 11, “11, New
(User)”.
•
79
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Adding Users
•
•
•
Enter the new User Code
Select the Authority level
Click the “Save User” button.
80
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Modifying Users
From the “Manage User Codes” page, use the drop-down next to “Panel
(Personal) Names” and select the user that is to be modified.
81
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Modifying Users
•
•
•
To the right of the “Get
Info by” button, select
“Name”, and then click
“Get Info by”.
This will populate the
screen with the values
of this user code.
The message bar will
show, “Got user info”.
82
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Modifying Users
•
•
•
Changes can now be made to the user code.
In this example we have changed the user code from 9999 to 9990, and
added access to partition 2 with the authority level of “Normal”.
Click the “Save User” button and the changes will be saved and
transferred to the panel.
83
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Deleting Users
From the “Manage User Codes” page, use the drop-down next to “Panel
(Personal) Names” and select the user that is to be deleted.
84
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Deleting Users
•
•
•
To the right of the “Get
Info by” button, select
“Name”, and then click
“Get Info by”.
This will populate the
screen with the values
of this user code.
The message bar will
show, “Got user info”.
85
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Users – Deleting Users
•
Next, click the
button labeled,
“Delete User”. The
message bar will
show “User
deleted”, all user
information will be
cleared and the
“Delete User”
button will be no
longer be available.
86
Total Connect Advanced WebCast
Honeywell Proprietary
Communication Alternatives
Remote Access – Keypad
 Honeywell.com
Keypad – Overview
• From here you have
normal console
control as well as
programming the
control panel.
• This keypad can be
used just like a
physical keypad.
• See panel
Instructions for full
detail.
88
Total Connect Advanced WebCast
Honeywell Proprietary
 Honeywell.com
Total Connect Information
You can find Total Connect Information by visiting the following websites:
Total Connect End User Information
http://www.security.honeywell.com/totalconnect/
Total Connect User Login Page
https://services.alarmnet.com/totalconnect/
Total Connect Dealer Information
http://www.security.honeywell.com/about_us/features
Dealer Tool Kit
http://www.redwoodeditor.com/content/Honeywell/totalconnectDealerToolkit/
AlarmNet Direct Dealer Signup
https://services.alarmnet.com/AlarmNetDirectp_signup/
AlarmNet Direct Login
https://services.alarmnet.com/AlarmnetDirect
Total Connect Customer Demo Logins
Panel Type
Vista-20P
Vista-128BP
User ID
demov20p
demo128bp
Password
password1
password1
89
Total Connect Advanced WebCast
Honeywell Proprietary
http://www.security.honeywell.com/hsce/
and click on MyWebTech
User name: honeywell
Password: support99
Honeywell Security support email: [email protected]
AlarmNet Support (800) 222-6525
TC_AdvancedWebHON2_082108.ppt