APNIC update

AfriNIC-7 26 September 2007 Paul Wilson

APNIC Surveys • Three surveys previously… – Members and other stakeholders – Conducted independently (KPMG) – Guaranteed confidentiality – Face-face, written and online response • Analysis of past results (KPMG) – 90% of items actioned (39% completed) • Fourth survey – 2007 – Launched November 2006 – Published March 2007

All surveys

150 100 50 0 350 300 250 200 Responses Economies 1999 2001 2004 2007 5 0 15 10 35 30 25 20

Survey 2007 – Membership category

Non-member 45 Extra Large 9 Very Large 9 Large 25 N/A 5 Associate 20 Very Small 44 Small 92 Medium 66

Survey 2007 – Membership duration

10+ 16 – 23 5-10 82 0-1 59 1-5 136

Part 1 – Analysis of APNIC performance 1.44

1.24

1.38

1.10

1.15

1.41

1.32

1.8

1.21

1.1

1.36

1.16

1.19

1.30

1.27

1.4

1.18

1.9

1.31

1.29

1.12

1.6

1.2

1.5

1.11

1.40

1.3

1.34

1.22

1.43

1.42

1.23

1.37

1.33

1.35

1.17

1.14

1.13

1.39

1.28

1.7

1.20

1.25

1.26

0.00

1.00

2.00

3.00

4.00

5.00

6.00

6.35

6.19

6.06

7.36

7.36

7.33

7.19

7.18

7.14

7.07

7.06

7.03

6.99

6.86

6.82

6.80

6.78

6.75

7.91

7.91

7.87

7.79

7.76

7.71

7.60

7.57

7.56

7.53

7.51

7.47

7.47

7.46

7.39

7.37

8.45

8.27

8.17

8.09

8.06

8.05

7.98

7.95

7.94

7.91

7.00

8.00

9.00

10.00

Part 1 – Top 10 1. Support for DNS root server operations 2. Statistics and other reports 3. Support for Internet development 4. Email is an effective and efficient way to contact APNIC 5. APNIC whois database quality, usability and reliability 6. APNIC servers and services maintenance and availability 7. Technical content in APNIC Open Policy Meetings 8. The APNIC helpdesk service quality 9. APNIC use of email and mailing lists 10. Overall services provided are satisfactory

Part 1 – Low 10 35. Policy development process is fair and accessible 36. Policy documents are easy to access and understand 37. Phone (VoIP) is an effective way to contact APNIC 38. Obtaining IPv4, IPv6 or ASN is easy and straightforward 39. Value members get from APNIC justifies the cost 40. Online eLearning is readily available 41. Phone (PSTN) is an effective way to contact APNIC 42. The NRO and ASO are well understood 43. APNIC training is easy to attend 44. Open Policy Meetings are affordable and accessible to attend in person

Average ratings by Member category

9 8.5

8 7.5

7 6.5

6 A ss oc ia te Ve ry Sm al l Sm al l M ed iu m La rg e Ve ry L ar ge Ex tr a La rg e N on -m em be r N /A

Average Ratings by Member duration

8.2

8 7.8

7.6

7.4

7.2

7 6.8

6.6

– 0-1 1-5 5-10 10+

Part 2 – Allocation of resources

2.3.3

2.2.3

2.3.2

2.1.2

2.3.4

2.1.5

2.2.2

2.1.6

2.2.6

2.3.6

2.3.1

2.1.3

2.2.4

2.2.5

2.1.1

2.2.1

2.1.4

2.3.5

0.000

2.873

2.468

2.234

5.000

18.617

17.785

17.623

17.389

17.278

17.206

24.085

23.801

22.962

22.222

21.415

21.307

26.959

10.000

12.329

11.842

15.000

20.000

25.000

30.000

Part 2 – Top 10 1. Technical research and development activities 2. Streamline resource requests and allocation process 3. Increase accessibility of APNIC meetings and policy processes 4. Represent the needs of the ISP community to governments and regulators 5. Expand training activities in scope, geographical coverage and online options.

6. Improve the APNIC website 7. Support ISP education in the AP region 8. Deploy more DNS root servers in the Asia Pacific region 9. Resource certification to support better routing security 10. Expand external communication and outreach activities

1. Technical research and development • R&D Areas – Resource Certification – 32-bit ASN numbers – DNS statistics collection • Collaborations – OARC, Caida, Autonomica, WIDE Project

2. Streamline processes

Applicant details Organisation details Membership only Membership and Internet number resources IPv4 IPv6 ASN Existing network plan Future network plan Additional info Confirm and submit

3. Increase accessibility of meetings…

…and policy process • Online voting via MyAPNIC • Updated policy process pages on APNIC website • Development of meeting structure • Training sessions feature policy process and latest analysis

4. Represent the needs of ISPs • NOG participation and support – SANOG, PHNOG, AUNOG, NZNOG • More operational content in meetings • Run joint events with ISOC • IGF and related activities • Response to government reports and requests for information as required

5. Expand training activities in… • Scope – RME, IPv6, DNS, Routing, Security • Geographical coverage – 70 courses in 2007 • Online options – eLearning still under development – Training lab for remote access • Training team development – Hostmaster staff now qualified

6. Improve the APNIC website • Adopting CMS – MySource Matrix • Content audit/review • Usability testing • Revamped forms engine • Continuing improvements to MyAPNIC

7. Support ISP education in AP region • More relevant courses • Curriculum development • Training needs survey (underway) • Collaboration – APRICOT, NOGs, ISPAs – Educational institutions

Manila I 18 July 2007 Suva F 28 April 2007

9. Resource certification • Develop Resource PKI systems – Integration within MyAPNIC • Open source code release • Ongoing standards work in IETF • rPKI uses extending beyond secure BGP

10. Expand communication & outreach • Designated liaison officers • Meetings and presentations • Training • Many more…

Gpan Elly Anna Kapil

Thanks And one last thing…

One last thing… •

For you as an Internet user, what is a "Critical Internet resource"? Can you list your "top three" in this category?

• Email to [email protected]

• Or, post to me on LinkedIn