Transcript BTEC Level 3 Business

BTEC Level 3 Business
Unit 2 Assignment 3
Apples Physical, Technological and
Human Resources
P3, M1, D1 (part 1)
Business Resources
• As well as human resources a business needs
to accurately manage their physical and
technological resources
– Physical Resources- these are resources that the
business need to carry out it activities.
– Technological Resources- these are not just
technological equipment but are resources such
as intellectual property
Physical Resources
• Building and facilities- a business will always need a
building to operate from, it can be from home to a large
warehouse.
• Different types of businesses will have different
requirements, e.g. A car park, chiller, stockroom, offices.
Physical Resources
• Materials and waste- these are the materials needed
by a business, these will depend on the core activity
of the business and what they do. Google needs very
different materials to Cadbury.
Plant and Machinery
• Like materials and buildings each business has
specific requirements for the type of plant and
machinery that it needs.
• For other businesses it may be easier and
more cost effective to lease what is needed.
Equipment including ICT
• Equipment is essential
for a business to operate
smoothly.
• E.g. your teacher is
unable to work
effectively without a
board marker.
• Both traditional and non
traditional businesses
now incorporate ICT for
example Farms may use
ICT to monitor milk
supplies
Planned Maintenance and Refurbishment
• All buildings, plant and machinery require regular
maintenance and updating.
• Even factories that use flow production 24 hours a day
must allow times for checking machines are working
properly.
• Building maintenance such as regular cleaning and painting
is needed to keep buildings in good condition, clean and
safe.
Planned Maintenance and Refurbishment
• Refurbishment is when a business gives a
building a new look.
• It can help to keep staff happy.
• A good working environment is likely to make
staff happier, work harder and stay with the
company longer.
• Refurbishment can help the environment if
the new resources are energy saving and eco
friendly. E.g. solar panels
Emergency Provision
• The Health and Safety at Work Act (1974)
requires the organisation to draw up policies
and provision for what should happen in the
event in an emergency.
• E.g. fire evacuation procedures.
• Regular audits must take place so new
equipment can be provided.
• Employers have a duty of care towards any
customers, employees and visitors.
Insurance
• All buildings owned or leased must have
insurance.
• Insurance can often cover events such
as;
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Flood, fire, earthquake or storm
Damage to any equipment
Theft from the building
Vandalism
Leaking pipes
Collision by vehicles.
Insurance
• The type of insurance coverage and the
amount of money paid will depend on the
individual policy the business takes out.
• Employers’ liability insurance; is compulsory
by law. It provides insurance for employers in
cases where they must pay an employee or
their family as a result of an accidental death,
bodily injury, or disease as a result of an
individuals employment
Insurance
• Public Liability insurance; must be paid by
employers to cover any payments to the
public for injuries suffered or property
damage.
Security
• The building must be made secure and looked
after, even when employees have gone home.
• Some businesses will employ full time security
staff to do this.
• Other organisations will use security cameras
and alarms
• There are now schemes such as ‘Beating
Business Crime’ and the national ‘Business
Watch’
P3
For your chosen business you need to describe the physical
resources that the business needs. Be as specific as possible
to ensure it is not a general statement.
Remember to include;
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Buildings and Facilities
Materials and Waste
Plant and Machinery
Equipment and IT
Refurbishment
Insurance
Security
Emergency Provision
Technological Resources
• Technological resources are more than just
equipment.
• Computer hardware, such as modem and
monitor is a physical resources and is treated as
such.
• Technological resources in this instance are
things like software, music or text.
• These resources are owned, like physical
resources, and have to be managed in the same
way.
P3- Part 2
Technological Resources
Technological Resources
• Technological resources can be considered in
four main areas;
– Intellectual property
– Accumulated experience
– Skills, software licensing
– Patents and copyright.
Intellectual Property
• Intellectual property rights allow people to
own ideas and have rights concerning what
happens to these ideas, including how often
they are used, what they are associated with
and if they have permission to be copied.
• These can include;
– Design, drawings, text, music, video.
Accumulated Experience and Skill
• Accumulated experience means experience
gained over a number of years when a person
has come across lots of different issues to do
with the job
– So that the level of experience in the business can
grow.
• Experienced employees are more likely to be
able to do a good job in an organisation and
should be managed carefully.
Accumulated Experience
• It is important to build up a person’s skills but
organisations must ensure they do not create
a situation where only one person has the
skills.
• Why might this be?
Software Licenses
• Many businesses invest money into software and use
it on a daily basis.
• The software that is used e.g. word, excel is licensed
to Microsoft, money must be paid to Microsoft for
using the software.
• Licenses may allow the software to be installed on
one computer or many computers.
• If a license is not bought the company is breaking the
law.
• What are the implications of this?
Patents and Copyrights
• It can be difficult and costly to protect
technological resources.
• Legislations can help protect these resources but
it is often difficult to prove that someone has
used your idea.
• It was reported by the Alliance Against
Counterfeiting and Piracy that UK industry lost
£10 billion due to counterfeiting in 2002
• A patent gives an inventor the legal right to stop
anyone using their invention without their
permission.
P3
• To complete your P3 describe the
technological resources that your chosen
business has.
M1- Explain how managing resources
can improve the performance of a
business.
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You need to split this task into 3 sections;
Human
Physical
Technological
• You need to explain how managing each of these
resources can make a business more successful.
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M1- Explain how managing resources
can improve the performance of a
business.
Human Resources– what does it mean ‘manage human resources?’
– Why is this important to your business? (What does it help them do? Think
efficiency/ profitability/ competitiveness
– Managing human resources can help.... To improve their performance by....
• Physical Resources
– -what does it mean ‘manage physical resources?’
– Why is this important to your business? (What does it help them do? Think
efficiency/ profitability/ competitiveness
– Managing physical resources can help.... To improve their performance by....
• Technological Resources– what does it mean ‘manage technological resources?’
– Why is this important to your business? (What does it help them do? Think
efficiency/ profitability/ competitiveness
– Managing technological resources can help.... To improve their performance
by....
D1 part 1 evaluate how managing
resources can improve a businesses
performance
• For this half of D1 you need to evaluate, what
are the costs and benefits of managing
resources?
Types of resources
Human
Physical
Technological
Cost
Benefit