Transcript Wave 9 conference presentation

Wave 9
Services for Education
Sustainable ICT
Infrastructure in the Cloud
Era
Andy Hvass ([email protected])
www.wave9.co.uk
November 19th 2014
Intelligent Cloud Managed Services
Agenda
• About Wave 9
• Wave 9 survey of East Midlands schools – feedback
• Key Technology Trends for 2015
• The Evolution of Cloud
• The Internet of Everything
• Summary, Q&A and Close
About us
Experience
We have a wealth of experience in the design, delivery and support of
enterprise class network solutions for Schools and Local Authorities.
Knowledge
We understand our chosen markets and focus on addressing specific
customer challenges.
Innovation
We avoid technology for its own sake. We like to keep things simple. We
continually reflect on whether there’s a better way.
Trust
Your trust is critical to our success. Our objective is to earn it and retain it.
REGIONAL
BROADBAND
EXTRANET
SERVICE
LOCAL CONTENT HUBS
Our Experience
SCHOOLS
AUTHORITY
WIDE
SERVICES
LIBRARIES
MUSEUMS
BROADBAND
INTERNET
SERVICE
OTHER
AUTHORITY
SERVICES
REGIONAL
EXTRANET
GATEWAY(S)
INTERNET
FIREWALL(S)
& CACHE(S)
Enterprise infrastructure
• Multi site MPLS Wide Area Networks – LA/RBC (Sandwell/Telford/LGfL/EMBC)
LA
ACCESS
• Educational ISP and DC services – authentication/NODE
SSO /filtering / hosting / mail / remote back up
NODE
1
SCHOOLS
• 1:1
Learning – Becta CfP / HATG chosen connectivity provider
LIBRARIES
COLLEGES expertise
Wireless
HOSPITALS
LIBRARIES
COLLEGES
NODE
9
NODE
2
• Metro wireless (Norfolk OpenLink / Blackpool Council)
CORE
MUSEUMS
SCHOOLS
NODE
10
HOSPITALS
MUSEUMS
NODE
2
• Design
of Public Sector Wireless WAN Services – South Ayrshire Council
GALLERIES
GALLERIES
NODE
3
NODE
8
COMMUNITY CTRES
Working
with schools
• Network services to 6000 + Schools
NODE (Synetrix)
ICT LEARNING CTRES
4
OTHER LA SERVICES
NODE
6
SHORT HAUL
• ServicesACCESS
now LINKS
recognise changing schools landscape – autonomy / diluted LA support
64Kbps - 155Mbits/s
ICT LEARNING CTRES
NODE
7
NODE
5
• LAN and WLAN infrastructure delivery under BSF
OTHER LA SERVICES
COMMUNITY CTRES
SHORT HAUL
ACCESS LINKS
64Kbps - 155Mbits/s
• Committed to education - Frog infrastructure partner / EMBC catalogue / School Governance
CORE NETWORK
BROADBAND INTRANET
An Integrated Approach
Internet & ISP
Local Area
Network
Wireless
Network
Common Services Strategy & Vision
Unified Architecture – Guaranteed Interoperability
End to End Service Levels
Single Service Desk
Hybrid Cloud
Services
Is your ICT Infrastructure ready?
Demand
Tablet and smart device use is increasing. Wireless is becoming
the primary connection method….for everyone….and everything
Location
Resources are increasingly on the internet or Cloud based web
apps.
Access
Lessons need to start quickly with minimal disruption.
Security
Ease of access for the right users only. Compliance with policies.
Content
Increasingly multimedia rich – requires high capacity, intelligent
networks.
Knowledge
Students are extremely “tech savvy”
Wave 9 Survey of East Midlands Schools
Wilsthorpe Community School, Derbyshire
Overdale Junior High, Leicester
Operational Recovery Time
< 1 Day
Cloud Adoption
Barriers to Cloud Adoption
Capital Costs
Data Loss Fears
Conflicting tasks
New Technologies
Business Case
ICT Concerns
Management
Security
Wireless Capacity
Speed
Cost
Wifi
Quality
Age
Security
Maintenance
Exchange 2003
Cost
Filtering
Email
Key Technology Trends for 2015
Gartner Report - Top 10 Strategic Technology Trends for 2015
"We have identified the top 10 technology trends that organizations cannot afford to ignore in their
strategic planning processes," said David Cearley, vice president & Gartner Fellow. "This does not
necessarily mean adoption and investment in all of the trends at the same rate, but companies should
look to make deliberate decisions about them during the next two years.”
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Computing everywhere (first year on list)
Internet of Things (fourth year on list)
3D printing (second year on list)
Advanced, pervasive, and invisible analytics (first year on list)
Context-rich systems (first year on list)
Smart machines (second year on list)
Cloud/client computing (sixth year on list)
Software-defined applications and infrastructure (second year on list)
Web-scale IT (second year on list)
Risk-based security and self-protection (first year on list)
Cloud Adoption
Cloud (Public and Private) workloads are growing at 24% per annum
Traditional Data Centre workloads are lower and shrinking at 2% per annum
(Cisco Global Cloud Index 2013-2018)
Public versus Private Cloud
Public Cloud workloads are growing at 33% per annum v 21% for Private Cloud
However Private Cloud will remain much the largest component through to 2018
(Cisco Global Cloud Index 2013-2018)
Cloud Services
• Many competing, and complimentary, services
• Normally based on a flexible subscription charging model
• A mix of models
•
•
•
•
Public Cloud – offsite, managed and fully elastic
Private Cloud – offsite, managed and partially elastic
Private on Premise Cloud – onsite, managed and partially elastic
Traditional IT – onsite/offsite, user managed and relatively rigid
• Getting this mix right is a fundamentally important
• ….and network capacity is a key consideration
• Making it all work together effectively = HYBRID CLOUD
What is Hybrid Cloud ?
http://blogs.vmware.com/vcloud/files/2014/09/dilbert.png
Hybrid Cloud
Private Cloud
Off Premise
On Premise
Public Cloud
Fixed Location
Dedicated Service
Virtual Location
Shared Service
(Off Premise)
Fixed Location
Dedicated Service
Traditional On/Off Premise IT
• The integration of Public and Private (offsite and onsite) Cloud Services, and Traditional IT workloads
• Elasticity extends to the ability to migrate workloads between Clouds and between Cloud and Traditional IT
Hybrid Cloud ?
• Remember SETI@home
• Was this a pre-cursor for Hybrid Cloud ?
• Remote servers collating data from, and interoperating with, over a
million end user devices in total
• Sky on demand – Public Cloud and on Premise Private Cloud
• Popular programs are downloaded from the Public Cloud overnight to
On-Premise, TV on demand devices (Private Cloud). They together form a
Hybrid Cloud linking millions of subscribers
Wave 9 – What we did
Private Cloud
Off Premise
(WAN
Dependent)
Dedicated Service
Low > Medium cost of entry
Some elasticity
Cloud Managed
On Premise
(WAN
Independent)
Public Cloud
(WAN Dependent)
Accounting
(FreeAgent)
HelpDesk
Email
(ZenDesk)
(Office365)
Document
Management
(SharePoint)
Data Storage
(Offsite)
Productivty
(MS Office)
Document Manageent
(SharePoint)
LAN
(Meraki)
IPT
(GRD
Dedicated Service
High cost of entry
Little elasticity
In house Managed
WAN independent
CRM
(Capsule)
Data Storage
(Local NAS)
User Devices
(Various BYOD)
Traditional or On Site IT
Shared Service
Low cost of entry
Fully Elastic
Accessible anywhere
Cloud Managed
Network Considerations
• "While network and bandwidth costs may continue to favor apps that use
the intelligence and storage of the client device effectively, coordination and
management will be based in the cloud.” Gartner Report - Top 10 Strategic
Technology Trends for 2015
• Intra Cloud Data Centre traffic is growing exponentially. Cloud computing is
well established ….next ….”Fog computing” (Cisco Systems)
• Cloud may increasingly come down to earth….
• Data and devices closer to the end user
• Reduced congestion on the Internet Backbone
• Utilise increased options for local network capacity (fibre in the last mile)
The quality of your Network is more important
….than ever
Reliable & Available
Teaching staff need to be confident that the network
will just work. With more and more services becoming
cloud based network resilience is critical.
Coverage
Focus on high use rather than ubiquitous coverage…it
usually saves money….start smaller and scale up.
Scalable
Can you increase coverage and capacity easily as needs
require…. and budget allows?
Safe and Secure
Is the network capable and configured to support your
in school safeguarding policies ?
Integrated
Does it work with your other systems ? Does it work
with all of your existing and planned user devices ?
The Evolution of Cloud
WAN
DC
LAN
UTM:
Network Protection
Web Protection
Email Protection
Webserver Protection
Endpoint Protection
UTM:
Firewall
Appliance/Server based
Network Protection
VPN
2 X WAN
Hybrid Service Module:
Windows Platform:
Office 365
Single Sign On
Active Directory
File & Print
Hybrid Service Module:
IaaS Containers
VMs
Auto Patched
Web GUI
DR & Backup
Unified Service Management
Utility Charging Model
Modular & Flexible
Cloud Integrated
The Internet of Things ….The Internet of Everything…..
Computing Everywhere
One of the 10 strategic things Gartner predicts will be the major trends for 2015 – First Year on the
list
• Mobile device proliferation is an obvious trend
• ….in addition Gartner predicts an increased emphasis on serving the needs of the mobile user in
diverse contexts and environments, as opposed to focusing on devices alone.
"Phones and wearable devices are now part of an expanded computing environment that includes such
things as consumer electronics and connected screens in the workplace and public space. Increasingly, it's
the overall environment that will need to adapt to the requirements of the mobile user. This will continue to
raise significant management challenges for IT organizations as they lose control of user endpoint devices. It
will also require increased attention to user experience design.” Gartner Report - Top 10 Strategic
Technology Trends for 2015
• The need for organisations and individuals to understand and plan for the use of a wide range of
internetworked devices is becoming an inevitability
• …together with critical security considerations
The Role of User Devices (BYOD)
Need
Is BYOD a good fit for your school ? – Is it inevitable ?
Use
What will BYOD devices be used for ? Curriculum teaching,
Curriculum related research, Homework, or all of these ?
Resources
What resources will you give access to. How will you manage
and control this ?
Devices
Which devices will you support ? Windows, Windows RT, Apple,
Android, Chromebook, or all of these ?
AUP’s
What policies or standards do you expect users to comply with ?
How will this be policed.
Teachers need to be equipped to support at least the basics of
effective use of multiple devices.
Education
5 things to focus on for success
One Network
It all has to work together… so consider implications for
your LAN and Broadband connection too.
Set Expectations
Decide and document what you are going to support…and
just as importantly what you are not going to support.
Support
Run the service in house or get someone else to manage
it for you. Get some good advice.
Safe and Secure
Ensure that whatever you do fully supports your in
school data security and safeguarding policies.
Skills
Teaching and support staff want and need to be confident
and capable. Adequate and appropriate training is critical.
Summary
• The “Internet of Everything” should be an enabler for Excellence in
Education…….but it won’t happen automatically
• The underlying infrastructure in many schools needs to be designed and
adapted to make all of this possible and manageable……
• We can help with
•
•
•
•
Cloud design and services
Network design and services (WAN, LAN and Wireless)
Integrating Tablets, User Devices and other “Things”
Getting the most out of constrained budgets
Thank you
Contacts
Sales Enquiries
@wave9.ltd
Technical Enquiries