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Chapter 2
Business Ethics and
Social Responsibility
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Learning Objectives
After reading this chapter, you should be able to:
Explain how individuals develop their personal codes of ethics
and why ethics are important in the workplace.
Distinguish social responsibility from ethics, identify
organizational stakeholders, and characterize social
consciousness today.
Show how the concept of social responsibility applies both to
environmental issues and to a firm’s relationships with
customers, employees, and investors.
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Learning Objectives
After reading this chapter, you should be able to:
Identify four general approaches to social responsibility and
describe the four steps that a firm must take to implement a
social responsibility program.
Explain how issues of social responsibility and ethics affect
small business.
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Ethics in the Workplace
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Individual Ethics
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Business and Managerial Ethics
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Assessing Ethical Behavior
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Company Practices and Business Ethics
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Social Responsibility
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The Stakeholder Model of Responsibility
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Contemporary Social Consciousness
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Areas of Social Responsibility
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Responsibility toward the Environment
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Responsibility toward Customers
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Responsibility toward Employees
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Responsibility toward Investors
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Implementing Social Responsibility Programs
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Approaches to Social Responsibility
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Managing a Social Responsibility Program
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Social Responsibility and the Small Business
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Summary of Learning Objectives
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