Chapter 6 Recruiting and labor markets
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Transcript Chapter 6 Recruiting and labor markets
Chapter 6
Recruiting and labor markets
Recruiting is the process of generating a pool of qualified applicants for
organizational jobs
Cost of unfilled jobs
Quality of workforce may cost more
Be strategic when recruiting: know the industry, know your
competitors, CULTIVATE RELATIONSHIPS, promote THE
COMPANY BRAND
Train your recruiters and managers: don’t violate EEO rules
Labor market: external pool from which
employers attract employees
Labor market components:
Labor force population: all individuals who are available for
selection if all possible recruitment strategies are used
Applicant population: a subset of the labor force population that
is available for selection using a particular recruiting approach
Applicant pool: all persons who are actually evaluated for
selection. Use an Applicant tracking system
Individuals selected
Note: unemployment rates and applicant population
Considerations for determining
applicant populations
# and type of recruits needed
Timing of recruiting to ensure timely placement
External and internal messages on job details
Qualifications of competent applicants to be considered
Sources for obtaining qualified applicants
Outside and inside recruiting means to be used
Administrative recruiting and application review activities
Different labor markets and recruiting
Industry and occupational labor markets: careers: nurses,
home health care, post secondary teachers, truckers and
welders
Educational and technical labor markets: military, medical,
informational technology (IT)
Geographic labor markets: local, area or regional, national,
or international
Global labor markets: overseas jobs and laws
Strategic recruiting decisions
Recruiting presence and image: continuous efforts to
recruit, keeps employer in labor market and intensive
recruiting when needed (Midland)
Employment branding and image: the view held by both
employees and outsiders
Organization based versus outsourced
recruiting
Recruitment process outsourcing (RPO): add to number of
candidates and reduce recruiting costs
Professional employer organizations (PEO) and employee
leasing: employees are hired and leased to a company
Regular versus flexible staffing: temporaries, independent
contractors, reducing cost of insurance, vacation, and
benefits pay
Recruiting and EEO: diversity
considerations
EEO and recruiting efforts: non biased and work to hire
underrepresented protected class members
Recruiting diversity: race, ethnicity, older, single parents,
disabilities, welfare to work, homeless
Job previews: advantages, demands, expectations, and
challenges of job
Recruiting source choices: internal vs. external
Internet recruiting
E recruiting: internet job boards, professional/career websites,
employer websites
Social networking sites
Blogs
E video
Twitter
Legal concerns: demographics of applicants, confidentiality,
privacy….
Advantages: saves time and money
Disadvantages: more resumes, less access by lower socioeconomic
applicants
Legal issues in Internet recruiting
Are rejections really based on the qualifications needed for the job?
How can data about an individual’s protected characteristics be collected
and analyzed for reports?
Are too many people being excluded on the basis of unlawful
information?
Do they really want the job, just because they accessed a job board?
How does Internet recruiting relate to confidentiality and privacy
Advantages: may save money, add to the pool, save time
Disadvantages: more work because more applicants, more emails to deal
with
Companies getting away from job boards and here goes: LinkedIn and
Twitter!
Employment agencies
Headhunters: employment agencies that focus their efforts
on executive, managerial and professional positions
(1) contingency firms charge a fee to employer after person
is hired
(2) retainer firms charge a client a set fee whether or not the
contracted search is successful.
External recruiting sources
Media: newspapers, magazines, TV, radio, billboards
Job fairs and creative recruiting: SHRM chapter, virtual job
fairs, drive through job fairs
Educational institutions and recruiting
Desirable capabilities of college recruits: GPA, leadership
potential, communication skills, professional motivation
Recruiting for high school and technical schools
Internal recruiting methods
Internal recruiting databases and internet related sources
Internal candidates: you know more about them, no real
recruiting costs…
Job posting system in which the employer provides notices of
job opening and employees respond by applying for specific
openings: how long should an employee stay in a job before
applying for another one, should they tell their current boss,
what if no one applies that qualifies?
Employee focused recruiting
Current employee referrals
Rerecruiting of former employees and applicants: former
employees
Recruiting evaluation and metrics
Quantity and quality
Time to fill openings
Costs per recruiting method
Recruitment satisfaction analyses
Process metrics yield ratios selection rates: comparison of the
number of applicants at one stage of the recruiting process with
the number at the next stage AND acceptance rate: percent of
applicants hired divided by total number of applicants offered jobs
Success base rates: compare the number of past applicants who
have become successful employees against the number of
applicants they competed against for their jobs.
Increasing recruiting effectiveness
Resume mining: software approach
Applicant tracking: from job listing to performance appraisal
tracking
Employer career website:
Internal mobility: tracks internal candidates
Realistic job previews: preview of employer and jobs
Responsive recruitment: applicants get timely responses