Presentation - National Center for Mobility Management
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Transcript Presentation - National Center for Mobility Management
Inclusive Planning and Design Webinar
Webinar Series on Mobility Management
Feb. 12, 2014
This webinar is brought to you by:
NCMM IS A PARTNERSHIP OF
Center Objectives
Generating and sharing new knowledge.
Designing and delivering trainings and customized facilitation.
Providing access to information to individuals and organizations
interested in identifying, improving, and implementing mobility
options in their communities.
Aligning and supporting the goals and activities of the
Coordinating Council on Access and Mobility (CCAM) and United
We Ride.
Improving Center activities and demonstrate the effectiveness of
NCMM.
Technical Assistance
Training and Products
– Information briefs
– Volunteer peer network (field experts)
– Training workshops (Design Thinking for Mobility)
– Community Technical Assistance Plans (Descriptions of
TA Interventions so that other communities can
replicate strategies)
The mission of this project, sponsored by the Department of Health and
Human Services' Administration for Community Living is to demonstrate the
value that inclusive processes can bring to transportation efforts.
The Community Transportation Association of America, in partnership with
Easter Seals, National Association of Area Agencies on Aging, and Westat, is
developing, testing and demonstrating ways to empower people with
disabilities and older adults to be actively involved in designing and
implementing coordinated transportation systems.
For more information, visit www.transitplanning4all.org.
Webinar Agenda
Kelli Fairless, Executive Director, Valley Regional
Transit
Judy Telge, Director, Development/Mobility
Management, Coastal Bend Center for Independent
Living
Dwight Mengel, Chief Transportation Planner,
Tompkins County Department of Social Services
Discussion time
Building Transportation Options
One Handshake at a Time
Regional Mobility Coordination
Boise Valley, Idaho
Boise Valley
• Located in southwest
Idaho
• Population: 650,000
• 40 percent of total
population in state
• Large urban, small
urban and rural
communities
Diverse Region
• Two most populous counties
in Idaho
• Includes 19 local governments
• Large urban, small urban, and
rural
Valley Regional Transit
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Regional Public Transportation Authority
Accountable to local governments
Responsible for regional coordination
Encourages transportation service delivery through
private sector
Funding
Significant reliance on federal funding
No dedicated source of state or local funds
Services are funded through voluntary
contributions from local jurisdictions
VRT works with local jurisdictions to develop
priorities and project level budgets
Reliance on partnerships for funding creates
need for better coordination
Planning Process
2002: Five-year Strategic
Plan
2003–2007: Operations
planning for traditional fixedroute services
2007–2010: Developed
coordinated plan for all
modes
Throughout the process, mobility management
became an organizational objective
The Foundation
Community Transportation
Traditional Public Transportation
o
o
o
o
o
Express Commuter Service
Local Fixed-Line Service
Local Flex-Route Service
Paratransit – ACCESS
University Shuttles
RIDELINE.ORG
o Trip Reservations
o Travel Training
o Call Center
o Websites
o Employer Outreach
o Marketing
o Ridematch
o Pass/Contract/Sales Outlets
o Information Outlets
o Ambassador Program
o Elligibility Assessment
Commuter Services
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o
o
o
o
Vanpool
Rideshare
Job Access Vanpool
Carpooling
Telecommuting
o
o
o
o
o
o
Vehicle Sharing
Volunteer Driver
Ride Reimbursement
Village Van
Car Sharing
Non Emergent Medical
Transportation
Engagement Framework
Minority
Representation
Students/
Employers
Persons
with
disabilities
Older
Adults
Regional Coordination Council
Veterans
Job Access
Transportation
Service
Providers
Local
Governments
Non Emergency
Medical
Transport
VRT designated lead
agency
Regional Coordination
Council
Coordination plan
provided overarching
strategies
More targeted plans for
Refugees, veterans and
older adults
Regional Mobility
Coordination
Getting Started
Inventory resources
(equipment, financial,
human, technical)
Maximize each partner’s
capacity and resources
Create an environment
that supports open
communication and
accessible processes
Be open to innovation and
non-traditional solutions
Building Partnerships
COMPASS (MPO)
State agencies
Area Agency on Aging
Nonprofit agencies
United Way of Treasure
Valley
Local transportation
providers
Community Transportation
Association of Idaho
Contributing Factors
Funding through JARC and New
Freedom programs
MAP-21 changes
United Way Communitywide
Assessment
Refugee Strategic Community Plan
Economic downturn
Coordinated Projects
Joint marketing
Technology enhancements
Rideline – Centralized
customer information
system, travel training
GoRide – Communitybased transportation
options
trip rerquest
trip confirmation
Lessons Learned
Engage the stakeholders early in the process
Communicate openly and often
Don’t assume everyone embraces change
and technology in the same way
Be willing to make adjustments as needed
Be clear about expectations up front
Don’t take any stakeholder for granted
Questions?
Contact Information
Kelli Fairless, Executive Director, Valley Regional
Transit
(208) 258-2712
[email protected]
Including individuals
with disabilities in
mobility planning
Judy Telge
Mobility Options Project
Coastal Bend Center for Independent
Living – Corpus Christi, Texas
Centers for Independent Living
Established by Federal statute –
Rehabilitation Act of 1953, As Amended
Provide four core services
Assist individuals with disabilities to
achieve their goals
CILs are consumer-controlled
CILs as data resource
In higher population density areas; often include
urban & rural service areas
Locations throughout U.S. - 28 CILs in Texas
Best source of cross-disability consumer
information on goals, identification of barriers to
independent living
Three year strategic planning cycles
Annual reporting on numbers of individuals with
disabilities assisted to access transportation,
healthcare services and assistive technology
Inclusion strategies
Outreach with non-traditional methods
Advocacy identifies barriers, goals and
targeted solutions
Partnerships indicate effectiveness
Learn to influence political will to achieve
community integration
Inclusion examples
Non-traditional models of service delivery
Education and training in advocacy for
people with disabilities & their allies
Policy-level participation
Develop teams of individuals with crossdisabilities for all stages of planning
Transportation planning decisions
Vision or long range concepting
Ranking of proposed projects by policy
criteria
Selection of preferred option(s) following
analysis (alternatives, environmental
reviews – make accessibility part of this)
Project implementation
Operations management, maintenance of
assets
Contact Our Speakers
Sheryl Gross-Glaser, [email protected]
Dwight Mengel, [email protected]
Judy Telge, [email protected]
Kelli Fairless, [email protected]
Tompkins County, NY
• 101,000 population
• Ithaca Small Urban Area 55K pop.
• Classic college town 24K students
• Regional growth center
• Great diversity of people
Family of Services
One Call – One Click
Community Mobility Education
Public Transit
Paratransit
Ridesharing
Carshare
Taxi – MV1
Volunteer Driver Services
Active Transportation
Coordinated Planning
Re-organized in 2010
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Monthly meetings
Competitive local grant process
Website & email marketing
Annual Amendments to 2007 Plan
Agencies
Core group & Interested parties
Recruit professionals to attend
Transparency – Communications Plan
Mobility summits
Host NTI Training
Special Community Mobility Projects
replaced JARC
People
Leverage networks of agencies
Extensive outreach:
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Community centers
Public festivals & events
Senior housing meetings
Customer surveys
Natural Leaders Initiative
Information about Mobility Management
Website located at www.nc4mm.org or
www.nationalcenterformobilitymanagement.org
LinkedIn group for the Partnership for Mobility
Management
Newsletter and Twitter
Blog and podcasts
March webinar: Money, That’s What I Want
Contact Us
Sheryl Gross-Glaser, [email protected]
Kelli Fairless, [email protected]
Judy Telge, [email protected]
Dwight Mengel, [email protected]
JOIN US FOR THE MARCH WEBINAR!