Transcript Lyles SC Telehealth Alliance
South Carolina Telehealth Alliance
Mark Lyles, MD Chief Strategic Officer Medical University of South Carolina September 25, 2014
Presentation Overview
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Rationale for forming the Alliance Work product update Next steps
Background
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Telemedicine is rapidly evolving Disparate systems and technologies Cost of hardware and software decreasing Comfort level increasing for patients and providers Reimbursement now becoming possible SC DHHS looking for creative solutions to provide care:
– Sickest of the sick – High value care – Enable residents of rural areas to receive care locally when possible
Background
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Telemedicine goes beyond delivery of patient care Includes research and education Telemedicine is most effectively applied when it improves the efficiency of the care system
– “smart grid” approach to hospitalized patient triage – – Accessing care at earlier points along the illness continuum Co-management between medical homes and specialists
Work Group Formed
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14 member team assembled
– 3 academic institutions (MUSC, USC, GHS) – Rural physician and hospital administrator – PCC, DMH, ETV, DHHS, ORH, SCHA
Need for formal strategic planning assistance Engaged The Beckham Company Draft Strategic Plan
Draft Strategic Plan
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Mission
Improve the health of all South Carolinians through telehealth • • • • •
Values
Patient centered Quality Collaboration Sustainability Accountability
Draft Strategic Plan
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Vision
Telehealth will grow to support delivery of health care to all South Carolinians with an emphasis on underserved and rural communities. It will facilitate, coordinate and make more accessible quality care, education and research that are patient centered, reliable and timely. Our state will become recognized nationally for telehealth that is uniquely collaborative, valuable and cost effective.
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Value Proposition
Telehealth in South Carolina will deliver high value through productive collaboration.
Collaboration & Palmetto Care Connections
Palmetto Care Connections
Advocates for and supports patients and providers by – Promoting telehealth awareness – Advocating for favorable telehealth policies and regulations – Providing education, advice and operational support for referring providers – Coordinating telehealth activities across regions
SC Telehealth Alliance
Aligns telehealth providers to ensure – Common infrastructure across services and providers – Coordination for the optimal user experience – Equitable and efficient use of resources across South Carolina
Draft Strategic Plan Driving Strategies
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Deploy a coordinated, open-access telehealth network in SC Understand and effectively respond to the needs of users of telehealth with an emphasis on the underserved and rural 3.
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Invest in expanding needed specialty and subspecialty capabilities through telehealth Conduct statewide education, training and promotion to providers and the public to accelerate and spread adoption of telehealth Develop a telehealth organization structure that encourages and facilitates statewide collaboration among providers in the delivery of health care, education and research Demonstrate to legislators, payers, providers and the public, the impact of telehealth in improving access, quality and affordability
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Draft Strategic Plan
Work product shared with funders: SC DHHS and Legislators South Carolina Telehealth Alliance Advisory Board – 10 members with 2-year non-recurring terms:
– 2 rural physicians – 3 telehealth experts from different academic institutions – 1 member representing PCC – 1 member representing the General Assembly – – 1 member representing Department of Mental Health 1 member representing ETV – 1 member representing SC DHHS
Establish success metrics that focus on SC care problems that are amenable to telehealth and which encourage collaboration for equitable impact
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Draft Strategic Plan
Advisory Board to convene in September Expand on draft tactics proposed by the initial work group Goals:
– Develop full strategic plan by November 1 – Be inclusive
Additional interviews to be conducted by Beckham Group Will include:
– Driving strategies – Tactics, sub-tactics – Responsible person(s) – Deliverables – Timeline – Success metrics